Cronic Chrysler Dodge Jeep RAM

I walked in the service dept and it smelled like an ash tray. I had to go outside just to breathe. So, when I scheduled the appt I asked if my vehicle would be a sit and wait or a drop off. The service adv tray. I had to go outside just to breathe. So, when I scheduled the appt I asked if my vehicle would be a sit and wait or a drop off. The service advisor said it would be a sit and wait. She also said that the parts needed to be ordered for 2 recalls and the appt was made a month out. On the day of my appt I walked in the service center and the smell of cigarette smoke hit me in the face. Then the same service advisor told me that I would have to drop it off so I had to try and find someone to come pick me up. When I came to pick up my vehicle I was told that one of the recalls would not completed due to parts and I would have to bring the vehicle back another time. If that was the case then someone should have called me to reschedule the appt so I wasn't inconvenienced. It has been a month and I still haven't heard anything about my 2nd recall parts so I can have my vehicle fixed. So this process has not been good. And why in 2023 we are still letting people smoke in buildings with no concern for anyone but themselves. More

It was a very good experience and the staff was cordial and my service was good and my service was good More

Fulton was able to get my truck in and get it diagnosed and returned to me 3 days sooner than anticipated. and returned to me 3 days sooner than anticipated. More

Used Quick Express for oil change. Check in was easy (also been using Cronic for over 16 years). The attendant gave me an estimated time (which was met). They also gave me a military Check in was easy (also been using Cronic for over 16 years). The attendant gave me an estimated time (which was met). They also gave me a military discount. Service was excellent. More

Service was exceptional fast and reliable will be returning for more service in the future thanks returning for more service in the future thanks More

Everyone was so helpful and nice! Not a single person was pushing to make a purchase, they just wanted to make sure I bought the car I really wanted! Not a single person was pushing to make a purchase, they just wanted to make sure I bought the car I really wanted! More

Cronic dodge Chrysler jeep dealership has always treated me nicely and has always done a great job on my vehicle! I would recommend them to anyone! me nicely and has always done a great job on my vehicle! I would recommend them to anyone! More

Always great service on my vehicles and friendly staff. Will be back. Looking forward to the renovations being done! Will be back. Looking forward to the renovations being done! More

Competent and friendly! I dropped my jeep off for a recall. I had my doors off and they put it inside overnight due to rain coming. It was also finished in less time than qu I dropped my jeep off for a recall. I had my doors off and they put it inside overnight due to rain coming. It was also finished in less time than quoted. I would definitely recommend! More

I'm impressed at the efficiency of the entire selling process, with all the. inconvenience from the construction, looks likes a war zone, no where to park, we're in a trailer conducting one of the most i process, with all the. inconvenience from the construction, looks likes a war zone, no where to park, we're in a trailer conducting one of the most important decisions next to buying a home and didn't even notice the conditions til after I'd purchased my new truck and pulling into my driveway! LMAO More