Back

Cronic Chrysler Dodge Jeep RAM

Griffin, GA

4.8
2,206 Reviews

2515 N Expressway

Griffin, GA

30223

Directions

By Type

2,206 Reviews of Cronic Chrysler Dodge Jeep RAM

May 13, 2014

Execllent Experience! My husband and I had a wonderful experience at this car dealership. Mr. Lewis as well as all of the other staff were very helpful, the customer servic More

by jacksonms529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ritche Lewis
May 13, 2014

Great Experience Me and my wife wanted a truck I was driving a ford focus I came in wanting a dodge ram but had some problems getting financed but Jeff went over and b More

by wsk2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dangar
May 09, 2014

Great! Mr. Gayron Goen, our salesman, was great and very helpful in helping us pick out a new Jeep. He was considerate, thorough and helpful in every way More

by Bettys5819
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayron Goen
May 06, 2014

Working with Ritchie This is my second new car I have bought from Ritchie in the past 3 years. He has always been very helpful and great to work with. I look forward to bu More

by bward4th
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ritchie Lewis
May 06, 2014

The Best Experience! I actually was shopping for a car not long ago and it fortunately did not work out between myself and another dealership. What a pleasure It was to do More

by Samestylist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Lewis
April 29, 2014

Customer for life I recently purchased a vehicle from a larger dealership not too long ago. Needless to say, their lack of both customer service and professionalism cau More

by GregKenerlyJr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, Fran
March 15, 2014

Frank made our car buying experience a real pleasure. The extras we wanted with our used Jeep Grand Cherokee, Cronic did an exceptional job installing them. Frank had to be the nicest and most honest salesma More

by jkennedy521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Boothe
March 12, 2014

Came to look at a 2014 Ram pickup. Very pleased with the salesman...Gayron Goen, price for the truck, and trade for my vehicle. Finance guy very pleasant. Service gal also very pleasant. It was a very pleas More

by gsg4641
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayron Goen
March 09, 2014

Best experience we ever had. No pressure and very relaxed. Was in and out in a good time frame. Got what we expected for our trade and left in the vehicle we wanted for the price we wanted. More

by keithjenmarchant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayron (Pa pa)
March 03, 2014

The reason that I have decided to give the rating that I have given Chronic Dodge is due to the terrible customer service I received from Sales Manager Bill Kapernick. Upon picking up my vehicle after gett More

by jsnfaulk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
bill kapernic
Mar 13, 2014 -

Cronic Chrysler Dodge Jeep RAM responded

We're sorry you had an unpleasant experience at our dealership. Exceptional customer service is the cornerstone of our success. Even after you drove your new truck for 3 weeks we did not question or insinuate you were responsible for the scratches....we just tried to take care of it for you immediately! When they could not buff out the scratches, we asked you to bring your truck in next week so our painter could address it. So as not to lose any work time, we offered a loaner vehicle so you could drop your truck off the night before and pick it up the next day after work. It was only after you verbally abused the salesperson who brought your car back from the detail dept and used loud, abusive and vulgar language in front of other customers in our showroom we suggested you get the scratches fixed elsewhere.

...
213
...