Critz Auto Group

Jay was a wonderful and knowledgable employee. He make the experience easy and not seem so much like buying a car. The finance manager explained my options clearly without talking to me like I was an idio the experience easy and not seem so much like buying a car. The finance manager explained my options clearly without talking to me like I was an idiot. More

They handled my issue w/ my 08 Chevy P/U and found an additional issue. Very good service. Michelle is experianced with GM Trucks and understands I want to keep my P/U in good shape to increase it's usef additional issue. Very good service. Michelle is experianced with GM Trucks and understands I want to keep my P/U in good shape to increase it's useful life. More

The only negative i had in bringing my car in for service and warranty work was i was directed to a lady that was typing in her cubicle next to the Buick service writer that i eventually ended of leaving my and warranty work was i was directed to a lady that was typing in her cubicle next to the Buick service writer that i eventually ended of leaving my car with.I stood there for about 4-5 minutes without being acknowledged while she typed and then when she was thru witout speaking directly to me she pointed to the Buick service writer and said,he can help you,which i thought was unprofessional,but,other than that i was well taken care of. More

I must point our that some of my experiences with your dealership in the past five years have been dreadful to the point of avoiding having any service work done there. The past few experiences, howeve dealership in the past five years have been dreadful to the point of avoiding having any service work done there. The past few experiences, however, have been a 1000% improvement and I am VERY SATISFIED with the level of support and follow-up. I now have no reservations whatsoever of bringing my vehicle in for service and I am even recommending to others. David Minadeo is very professional and a real asset to your organization. More

I was a little disappointed that it took so long to get the required parts needed to service / repair my car. Did appreciate that I was offed a loaner car after the 3rd day. the required parts needed to service / repair my car. Did appreciate that I was offed a loaner car after the 3rd day. More

Fantastic Service and hospitality! This is what I expect in a Luxury and that is what I got. Chuck was great and The vehicle that the company loaned my wife and I was clean and very nice! We will come again in a Luxury and that is what I got. Chuck was great and The vehicle that the company loaned my wife and I was clean and very nice! We will come again! Thank you! More

The woman who made the appointment was very rude an I will ask for another person from now on. But the guys that checked the car in and gave me a loaner vehicle were very nice. will ask for another person from now on. But the guys that checked the car in and gave me a loaner vehicle were very nice. More

Very happy with warranty repairs. Service was fast and we were able to get a loaner car while repairs were made. My car was returned washed and vacuumed. we were able to get a loaner car while repairs were made. My car was returned washed and vacuumed. More

The service issues I asked for you to review were quickly investigated and promptly communicated to me. The charges were reasonable and the most pleasent suprise was the complementary car wash. I really nic investigated and promptly communicated to me. The charges were reasonable and the most pleasent suprise was the complementary car wash. I really nice touch. More

I was treated very well by Dave and Greg. They were both friendly and polite. Made me feel as a value customer for service on my vehicle. friendly and polite. Made me feel as a value customer for service on my vehicle. More