Criswell Nissan - Service Center

Worst experience I've ever had with a dealer service department. First visit, they broke my hub cap and tried to charge me $80 for it. Second, they managed to overlook a $300 crack in a casing that my o department. First visit, they broke my hub cap and tried to charge me $80 for it. Second, they managed to overlook a $300 crack in a casing that my oil change guys point it out a couple weeks later. Turns out, it had been cracked that way for well over a month. Funny how that oversight was right before my 30,000-mile warranty was up. Avoid this place and find a garage where the management is actually interested in protecting your vehicle. More

I went to Criswell Nissan Germantown MD for a maintenance on my Nissan 350z, and they left a wrench in my engine room. I talked to their service manager for a full refund, and he refused to do that. http:/ on my Nissan 350z, and they left a wrench in my engine room. I talked to their service manager for a full refund, and he refused to do that. http://farm2.static.flickr.com/1407/4728178930_39fd0f48d4.jpg More