Criswell Nissan - Service Center

The service was great. They kept me updated with every detail of the car and every process that they were doing Criswell Nissan has a great team. Keep up the good work. They kept me updated with every detail of the car and every process that they were doing Criswell Nissan has a great team. Keep up the good work. More

Always courteous, informative and timely in taking care of service Lets me know future needs coming up of service Lets me know future needs coming up More

Friendly, prompt, kept up to date, good communication, informative service. No delays, shuttle service was convenient informative service. No delays, shuttle service was convenient More

Tire pressure was not adjusted correctly as requested at least three times. Everything else was fine least three times. Everything else was fine More

Great service! My service advisor Mark was fantastic!!!!! Very thorough and explained everything. Great job! My service advisor Mark was fantastic!!!!! Very thorough and explained everything. Great job! More

Mark was professional and understanding of my 2021 Nissan Sentra and the service it needs, the services was great and wonderful, the wait was not long and he update me on future service the car will need. I Sentra and the service it needs, the services was great and wonderful, the wait was not long and he update me on future service the car will need. I been to this dealership ever since I brought my first nissan in 2018 and I never had an issue with getting service done, so I just keep going there, I just like it. More

Gene Lopez was very responsive and very helpful. I’m completely satisfied with the service I received. I’m completely satisfied with the service I received. More

Ericka Escobar is awesome and amazing, wonderful customer service. Good communication. She won't let you down. They really care at this dealership and take care of there customers. Very satisfied customer service. Good communication. She won't let you down. They really care at this dealership and take care of there customers. Very satisfied customer More

Took vehicle in for some repairs and also told Criswell nissan to do oil change . After picking up my vehicle the oil change never got done. So when I called back the day and stated that the oil never got nissan to do oil change . After picking up my vehicle the oil change never got done. So when I called back the day and stated that the oil never got changed I was told yes it was so go up to the dealer and show them the never got changed but I was charged for it the service writer and Service manager both told I wasn't charged for it until I had to them the bill them I told it my fault it never got changed because I told them to change it late that's awful funny they didn't forget to put it on the bill. I demanded a refund for having to take time off of work to come back for their mistakes. Al Ransome is the worst Service Manager. I don't recommend Criswell Nissan of anything I'll never go there again More

The worst biggest scam artist AL Ramsome the service manager. Make sure you read your bill before paying there are hidden fees they'll try to side on your bill. I don't recommend or will ever come back manager. Make sure you read your bill before paying there are hidden fees they'll try to side on your bill. I don't recommend or will ever come back to this dealership. Fees on the bill that had nothing to do with my repair of my vehicle when I questioned AL Ransome all he could do was give some xx and lies. More