Criswell Nissan - Service Center

Sold me a worthless aftermarket warranty. Forced me to pay $500 to evaluate and then ultimately $1500 for AC compressor and rack and pinion both are under warranty. Supposedly labor is not un Forced me to pay $500 to evaluate and then ultimately $1500 for AC compressor and rack and pinion both are under warranty. Supposedly labor is not under warranty. Scammed! More

Work was done ok they overpriced the window motor and when they replaced it they scratched up my window switch panels , I say if ur going to charge that amount of money at least do it carefully so nothin when they replaced it they scratched up my window switch panels , I say if ur going to charge that amount of money at least do it carefully so nothing else gets damaged in the process , I came back to the dealership and Deuce ransome was quick to respond to me and said that he would order me new panels and take a look at a light that came on the dashboard , he made me feel better knowing that he would take care of me More

Al Ransome was very understanding, knowledgeable and accommodating . It doesn't get better than that. accommodating . It doesn't get better than that. More

The dealership is alway clean. The employees are professional and helpful. Been coming here for years. The employees are professional and helpful. Been coming here for years. More

Service agent Dave Eller was very attentive and responsive to our needs Kept us fully informed of service process responsive to our needs Kept us fully informed of service process More

Easy to make an appointment. Prompt communication and service from a pleasant staff. Checkout and pickup were easy. Prompt communication and service from a pleasant staff. Checkout and pickup were easy. More

Friendly, professional, engaging. Pleasant ambiance in the waiting area. Informed of any other issues with my car. Staff very personable. Pleasant ambiance in the waiting area. Informed of any other issues with my car. Staff very personable. More

Excellent attention for the costumers nice people they understood our situation and they helped thanks criswell Nissan, Especially David Eller from service depart took care of my car Alternator issue, T understood our situation and they helped thanks criswell Nissan, Especially David Eller from service depart took care of my car Alternator issue, Thank you David!! More

Very long wait for service. Not straightforward about services needed.Not friendly! very expensive. Will avoid! Not straightforward about services needed.Not friendly! very expensive. Will avoid! More

I received an email with a coupon for engine oil and filter change plus tire rotation for $39.99, I paid totally round of $59. Even though much higher than previous, still save money if no coupon at all filter change plus tire rotation for $39.99, I paid totally round of $59. Even though much higher than previous, still save money if no coupon at all. I totally agree that wash the car after service like before, better. Erika is a lier and cheater, she lost my trust. I went to see Mark every time. More