Criswell Nissan - Service Center

Deuce and his team always do a great job at listening to my concerns and go above and beyond to get my vehicle’s issues resolved right away. They’re great communicating. They understand I rely on my vehicle my concerns and go above and beyond to get my vehicle’s issues resolved right away. They’re great communicating. They understand I rely on my vehicle for family needs but also as an essential worker therefore always have a loaner available for me. While the issues that my vehicle has presented are not their fault they make it their responsibility to deeply research until they find a resolution. Due to the nature of my work there are times that I get to the dealer for pick up at closing, I am NEVER rushed or made to feel like I’m inconveniencing staff. Deuce goes above and beyond by being flexible and accommodating. I’m always treated with respect and I appreciate the amazing customer service from everyone I come into contact with at Criswell Nissan! More

Dropped off the car at 10 AM and you didn't even bother to look at it. Had to rsise xxxx to even get a call back. You also did not bother to consider the issue, even though I explained it 3 times when I dr to look at it. Had to rsise xxxx to even get a call back. You also did not bother to consider the issue, even though I explained it 3 times when I dropped it off. You didn't even charge me because you had not bothered to look at the car. Instead, your bright solution was for me to leave the car overnight for you to look at whenever you felt like it. So basically, I'd be without a car for days until you felt like looking at it.. But I should know better, it's been the same experience the other two times I made the mistake of coming to you for service. Wasted my whole day, you're useless. More

Great customer service and communication from the service advisor. Will continue to get my car serviced here. advisor. Will continue to get my car serviced here. More

Visit this place for service. Always get good service and amazing customer service. This place never disappoint you. Always get good service and amazing customer service. This place never disappoint you. More

The service notes were clear. However, the car has this very bad smell. It is so bad that I had to leave the windows cracked overnight and the smell is still there! It is unpleasa However, the car has this very bad smell. It is so bad that I had to leave the windows cracked overnight and the smell is still there! It is unpleasant! More

Criswell Nissan is conveniently located and offers great hours for service! I was able to get an immediate appointment and get maintenance on my Nissan Leaf that included a brake system flush and a 12V batt hours for service! I was able to get an immediate appointment and get maintenance on my Nissan Leaf that included a brake system flush and a 12V battery check. Staff is courteous and professional. More

This was our first oil change for our car. It was easy to set up an appt, was texted updates and checking out was easy! Great service! It was easy to set up an appt, was texted updates and checking out was easy! Great service! More

Great customer service and communication from the Service Advisor. Will continue to get my car serviced here. Advisor. Will continue to get my car serviced here. More

The initial technician, or whoever was responsible for working on the car, couldn't identify (or possibly chose not to address) the clanging noise in the brakes of the used car I purchased from this deale working on the car, couldn't identify (or possibly chose not to address) the clanging noise in the brakes of the used car I purchased from this dealership two weeks ago. After consulting a different technician for a second opinion, the issue was confirmed. I initially reported this concern to the salesperson on the first day of test driving the car, and was assured that it would be fixed under the 30 days or 1,000 miles limited service warranty. I am beyond desapointed. More

Just an oil change and tire rotation. My vehicle was completed in a timely manner. The service department also took car of an outstanding recall issue. My vehicle was completed in a timely manner. The service department also took car of an outstanding recall issue. More