Criswell Nissan - Service Center

My car needed immediate attention and so I was a Saturday afternoon "drive in" without any appointment. The work was done well and I am satisfied. afternoon "drive in" without any appointment. The work was done well and I am satisfied. More

Situation was rectified in a timely manner. Vehivle feels like it should now at no extra charge. Vehivle feels like it should now at no extra charge. More

Fast and efficient service and processing, and very friendly staff. Will come back for the next service there. friendly staff. Will come back for the next service there. More

They explained all the work done and needed very well and clearly. Each step of the service I received an update. Thank you! clearly. Each step of the service I received an update. Thank you! More

Courteous staff helped in every step while I am in dealership, with all my questions answered. dealership, with all my questions answered. More

Service is good quality, not as expensive as I expected, low pressure, and reasonably fast. low pressure, and reasonably fast. More

Service explanation was excellent Service advisor went out of his was to let me know condition of car out of his was to let me know condition of car More

Courtesy and professional . Neat place with a great space to wait while your car is being serviced. Neat place with a great space to wait while your car is being serviced. More

Deuce was very responsive and kept me informed of the status of the vehicle. thanks status of the vehicle. thanks More

We are a Criswell Nissan family - we previously purchased two cars from them, and just purchased a third. We also have all of our service and maintenance performed at Criswell Nissan. For the purchase two cars from them, and just purchased a third. We also have all of our service and maintenance performed at Criswell Nissan. For the purchase of our recent car, we worked with Elizabeth who was outstanding. Elizabeth's knowledge, expertise, and enthusiasm are evident. She knew every aspect of the car, and I believe she went above and beyond to ensure that I had all the information I needed to make an informed decision. Her exceptional customer service made me feel like a valued repeat customer, and she reached out to me on a couple of occasions after the purchase to ensure I knew how everything worked and that I was happy with the purchase. While Elizabeth was with another customer when I returned a couple of days later with some questions, her colleagues Enrique and Wayne were extremely enthusiastic and helpful to answer my questions in her place. When it came time to hand me off to Rubin the Sales Manager, I felt Rubin did a good job explaining the different deals and options for financing the car. He ensured there would be no surprises when I was handed off to sign the financing paperwork. Bottom line is I am very grateful for the team effort and very happy with my purchase. More