Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Criswell Nissan - Service Center

Germantown, MD

4.5
453 Reviews
Call Service Center (301) 825-5993

453 Reviews of Criswell Nissan - Service Center

Sort by
January 25, 2024

Good experience overall. Communications by the Service Team was frequent, effective and responsive. I would highly recommend Criswell. More

by aprilstubbssmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Eller, David Guandique
Report | Print
Jan 26, 2024 -

Criswell Nissan responded

We appreciate you taking the time to let us know how we are doing! It's great to see you were satisfied with your overall experience, and we look forward to the next opportunity to work with you.

January 25, 2024

Everything was just great. Nice people, nice deals, and a smooth process while buying the car More

by junairm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha from Honda
Report | Print
Jan 26, 2024 -

Criswell Nissan responded

Awesome! It's great to see everything went well with your recent experience at Criswell.

January 24, 2024

I received consistent great quality service more than decade. I was never unhappy in any service that I have taken for preventive as well as corrective maintenance. More

by ThomasK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier A Lorenzo-Seda
Report | Print
Jan 25, 2024 -

Criswell Nissan responded

It's rewarding to know our professional staff has consistently met your service needs and provided the maintenance required to help keep your vehicle in great running condition. We look forward to continuing this working relationship!

January 21, 2024

Muy bien me a tendieron con amabilidad y todo me replicaron lo que necesitaba el carro More

by MARQUEZENRIQUE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Erbling
Report | Print
Jan 22, 2024 -

Criswell Nissan responded

Thank you so much for sharing this 5-star rating! Don't hesitate to reach out if we can be of further assistance.

January 16, 2024

I always get great service from criswell Nissan, this time it was nice because it was last minute that I needed to get my car in because the windshield wipers had torn and bad weather was coming. They we More

by KS
Recommend Dealer
Yes
Employees Worked With
Maintenance
Report | Print
Jan 17, 2024 -

Criswell Nissan responded

We're happy we could help you out! We value your business and really appreciate the opportunity to work with you. Thanks again for your continued patronage.

January 16, 2024

great service great customer care my car is in good hands with the mechanic and duce. More

by VANESSA.HAYNES54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Criswell Nissan responded

It's wonderful to know you can rely on our courteous and capable staff to address the service your vehicle needs to stay well maintained. We look forward to your next visit with us!

January 15, 2024

They didn't check the USB problem or main console screen blackout problem Nissan is known for and added dealer advertisement to my car. More

by Norm
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
No idea
Report | Print
Jan 17, 2024 -

Criswell Nissan responded

Thank you for taking the time to let us know about your experience. It's disappointing to see these concerns were not addressed, and we hope you'll reach out to our service team so we can follow up on them for you.

January 15, 2024

This best dealer for service cars I been going there since I been having Nissan More

by LYNELLEMCRAE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Criswell Nissan responded

Thank you for your continued patronage! It's wonderful to know you can depend on our friendly and professional team to provide a great service experience each time you visit. We look forward to seeing you soon!

January 15, 2024

They promised to order floor mats for me, but it has been a month since I bought the car. And nobody gave me a phone call to explain why I had to wait so long. More

by zlduan2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rubin Ferreira
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Velasquez
Report | Print
Jan 17, 2024 -

Criswell Nissan responded

Thank you for bringing this to our attention. All feedback is important to us, and your comments have been shared with our management team for review. We truly hope this issue is resolved quickly and to your satisfaction.

January 14, 2024

We very much enjoyed professional, courteous, and particularly helpful customer service when we recently serviced our Nissan, Armada and Infiniti vehicles. More

by SBPERMISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deuce
Report | Print
Jan 15, 2024 -

Criswell Nissan responded

Thank you so much for choosing Criswell to provide the routine service your vehicles need to stay in great running condition. We value your business and hope to work with you again.

1
...
19
20
21
...
46