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Criswell Nissan - Service Center

Germantown, MD

4.5
443 Reviews
Call Service Center (301) 825-5993

443 Reviews of Criswell Nissan - Service Center

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November 30, 2024

I took my Maxima to another Criswell dealer for an oil change and tire rotation. I was having a suspension issue I asked them to to look at. They recommend I it to their Criswell Nissan Dealership. I did. More

by BIGHARV74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie in service.
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Dec 02, 2024 -

Criswell Nissan responded

Awesome! We're happy to see we were able to really help you out. Don't hesitate to reach out if we can be of further assistance.

November 29, 2024

Very Good Service, I loved to go The people there are very helpful and very good More

by DRMDESSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pai
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Dec 02, 2024 -

Criswell Nissan responded

It's our goal to offer an all-around outstanding service event, and it's great to see you were pleased with your recent Criswell experience. We hope to be of service to you in the future.

November 28, 2024

I was not happy because they did washed the cars anymore when you has any services.. More

by Cecilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Ransome
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Criswell Nissan responded

We appreciate all feedback and thank you for sharing this review. It's disappointing to see we did not meet your expectations and hope you will continue to choose Criswell for your automotive needs.

November 27, 2024

I had an intriguing experience very very shopping for a vehicle at Criswell Nissan Dealership. More

by feleciawp
Recommend Dealer
Yes
Employees Worked With
Enrique Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Criswell Nissan responded

Thank you for sharing this 5-star rating! We are happy to see you had a positive experience.

November 24, 2024

Service is done quick and costumer service is always helpful . Will definitely be coming back. More

by martinezgirls04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pai
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Nov 25, 2024 -

Criswell Nissan responded

Our friendly and professional team is here to help with any of your automotive needs, and we look forward to your next visit with us!

November 22, 2024

Very satisfied of the service and timely on my visit last time was about 3 hours waiting time More

by lettiopalma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Criswell Nissan responded

Thanks for sharing this update. We appreciate knowing your recent visit met your expectations. We value the opportunity to work with you and hope to see you soon!

November 22, 2024

I was pleased with the great service that Rob and others did to get my car fixed and completed in 2 days More

by PMGUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Nov 22, 2024 -

Criswell Nissan responded

We're happy to see we could really help you out! Please reach out if anything else comes up.

November 18, 2024

The Criswell service department has been very helpful with expeditiously performing recalls and regular maintenance. More

by kenneth.zielinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Criswell Nissan responded

Our skilled staff is here to help with all of your automotive needs, and we are happy to hear you can depend on us to help keep your vehicle well maintained. We look forward to seeing you soon!

November 12, 2024

Great service, nice people and help me to save money in my brakes. I totally recommend Criswell Nissan!! More

by KATYFORGANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pai and Deuce
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Nov 12, 2024 -

Criswell Nissan responded

Thanks so much for sharing this wonderful review! We value your business and sincerely appreciate your recommendations.

November 09, 2024

Great, but expensive like most dealers. I would have like a free car wash to go with it. More

by neal.bertrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Criswell Nissan responded

Thank you for sharing this feedback. We value your business and appreciate you taking the time to tell us about your experience. We truly hope you'll continue to choose Criswell for all of your automotive needs.

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