Criswell Nissan
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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This experience buying a nissan with eric KONAN This experience buying a nissan with eric KONAN showcased customer service at its best, and at its most simple. Once again I was reminded that great This experience buying a nissan with eric KONAN showcased customer service at its best, and at its most simple. Once again I was reminded that great service isn't about grand acts, it is about common courtesy, artfully delivered .The skills are universal, and they are rare. True professionals stand out from the crowd and grow rewarding and satisfying careers. And the customers know when one is at work. mr eric konan you are a true professional thanks sir. More
Outstanding service!!! If you own a Nissan and take your car anywhere else - you will be sorry!!! I have a 1991 Nissan 300zx TWIN TURBO. Got it in 1991 - sole owner. All maintenance? Done by me. Recently mo car anywhere else - you will be sorry!!! I have a 1991 Nissan 300zx TWIN TURBO. Got it in 1991 - sole owner. All maintenance? Done by me. Recently moved to Maryland from New Jersey. Needed to get my alternator belt adjusted. Simple job, unless your tools are still in New Jersey! Kee was the tech. Smart guy, knows his stuff. I was pleasantly surprised. These guys are GREAT!!! More
Looking to buy a new Frontier. I found it on the internet when i call the dealer to stop by and see it. Mr Otchere answer and told me the dealer was close for the day. I told him i was 1 block away. He still when i call the dealer to stop by and see it. Mr Otchere answer and told me the dealer was close for the day. I told him i was 1 block away. He still took the time to locate the exact truck and showed it to me. I explain to him how much i can pay monthly. I went back the next day and him and the financing dept made it happen for me. Long story short it was Sunday afternoon and no one try to force me into anything i did not want or cant pay for. This is my 11th new car purchase 9th nissan and i never had such great service at any dealer back home in New Jersey. Thank You, Mr Kwame Otchere. More
I moved into Maryland in November, 2011 and didn't need any service until now, some six months later. Chris clearly understood my concerns in the way of servicing and treated me as if I were a long-time cu any service until now, some six months later. Chris clearly understood my concerns in the way of servicing and treated me as if I were a long-time customer rather than a first time visitor. I have confidence that Criswell Nissan will enable me to keep my car in great condition during my retirement years. More
I love my car! Kwame put forth a great effort to make my experience pleasant and he took the time to show and explain all of the features. Thank you :) experience pleasant and he took the time to show and explain all of the features. Thank you :) More
Crystal always provides excellent service. She really does a nice job and goes the extra mile. Definitely an asset to the Criswell team. Very positive experience. does a nice job and goes the extra mile. Definitely an asset to the Criswell team. Very positive experience. More
Received fair and prompt internet price for new Nissan Frontier truck upon request. Very pleased with final price for vehicle. Paperwork processed quickly and out the door with vehicle in very short time. Frontier truck upon request. Very pleased with final price for vehicle. Paperwork processed quickly and out the door with vehicle in very short time. Impressed with professionalism of both Dante Marino and Luc Moldovenanu. Looking forward to having vehicle serviced at this dealership! More
Criswell Nissan, especially the Service Department has offered me nothing but stellar customer service. Coming from the realm of BMW I wasn't sure what to expect from Nissan but to my surprise it has bee offered me nothing but stellar customer service. Coming from the realm of BMW I wasn't sure what to expect from Nissan but to my surprise it has been nothing but an excellent experience. I've never been treated like a rock star with BMW, as an M3 & M5 owner, but with Nissan, as GT-R owner, they definitely made me feel like one. The Service Manager and his team are all very customer service oriented, they have always made each of my visits to the dealership very enjoyable. I'm not the type of person that usually write reviews but this dealership definitely deserves it. More
Both Dante and Gary were professional, direct and fair. They did everything that they could to make our car buying experience a positive one and they succeeded. Criswell was recommended to us after a terr They did everything that they could to make our car buying experience a positive one and they succeeded. Criswell was recommended to us after a terrible (and long) interaction with a Virginia dealership and we traveled from Northern Virginia to meet with them. Gary had detailed what they could do and that is exactly what they did. All of the staff that we encountered were pleasant and seemed to not only thoroughly enjoy their work, but helping us with our purchase as well. On a mid-April Friday afternoon with gorgeous 70 degree temps outside, that is saying alot. We are thrilled that we took the chance and went to Germantown where within less than 2 hours we were driving home our new car! Thank you. More