Criswell Nissan

came in a on rainy saturday and Dante helped me with purchasing a new nissan altima. i test drove it and they worked out the financing and trade in for my current car. great service. purchasing a new nissan altima. i test drove it and they worked out the financing and trade in for my current car. great service. More

I went to Criswell after speaking to Kwame on the telephone. They had one used Versa on the Honda side of Criswell's. I "test" drove the 2008 Versa as well as a 2012 Versa. Kwame is a very knowledgea telephone. They had one used Versa on the Honda side of Criswell's. I "test" drove the 2008 Versa as well as a 2012 Versa. Kwame is a very knowledgeable Nissan sales consultant and answered all my questions about Nissan and the Versa. After I decided to buy the 2008 Versa, I still had to discuss the price of the car and apply for financing. It was getting late, and the dealership closes at 9PM. Kwame stayed until I had signed all the paperwork to purchase my Versa. Because I now had two cars at Criswell's Kwame and his colleague, Umar Idowu, followed me home so I would not have to return to the dealership the next day. Car buying is a very stressful process for me and Kwame, and the entire Criswell team, were compassionate, helpful, and professional. More

I was looking for a Nissan Altima and spoke with the sales manager on thursday , he had Kwame Otchere call me shortly after and I met Kwame at the dealership on Saturday to look at the car I saw online sales manager on thursday , he had Kwame Otchere call me shortly after and I met Kwame at the dealership on Saturday to look at the car I saw online at a unbelieveable price . Unknown to me another customer had test drove the car and in the end did buy it. That's when Kwame did an outstanding job helping me find another car , albeit more money, but a much much better value. This deal was done in July 2011 , I have had this car for 8 months now , and looking back now I really would like to publicly thank Qwame Otchere , for his help in helping me understand how purchasing this car and at the price it was listed , was a savings of thousands of dollars. I waited months to write this , to give myself time to evaluate everything considered ,including the service dept. I have had the car in for the free oil changes 3 times so far and the service dept. is great. I have told all my family and freinds about this dealership and how great they are. Thanks Kwame More

I was in the market for a Nissan Rogue that was NOT black, white or silver. Pretty hard to find, believe it or not. After some extensive web searching I found one at Criswell Nissan. As a single mom wi black, white or silver. Pretty hard to find, believe it or not. After some extensive web searching I found one at Criswell Nissan. As a single mom with every other weekend free, my time is valuable and I am not willing to play games when buying a new car. Even though it was a 35 mile drive for me, I was willing to go down and talk with them. I didn't NEED a new car, but if the price was right I would get one. They were very pleasant from the minute a walked in the door, and didn't waste my time or insult me with sky high numbers (like my local dealer did). From the time I walked in the door to driving away in my new Rogue was 3 hours. Shahn was wonderful to work with and I highly recommend him - but he usually does not work weekends so call ahead to see if he is there. I will be recommending them to others. More

These guys will tell you anything to get the deal. After you pay they don't care about you as far as service go. Until now it has taken me 2 months to get reimbursed for engine repairs I had to get done 5 d you pay they don't care about you as far as service go. Until now it has taken me 2 months to get reimbursed for engine repairs I had to get done 5 days after buying a 13.000 $ car. I can't reach them, they don't return my calls, don't reply to emails. It seems that they think I will give up if they make it hard enough. Never before have I experienced a company caring so little for their customers. More

Best experience we have every had at a dealership. We love our truck and will be back. Dave Swisher was very knowledgable with the product and very easy to get along with. We will be sending Friends an love our truck and will be back. Dave Swisher was very knowledgable with the product and very easy to get along with. We will be sending Friends and Family to see him for their next vechile purchase. More

Worst experience I've ever had with a dealer service department. First visit, they broke my hub cap and tried to charge me $80 for it. Second, they managed to overlook a $300 crack in a casing that my o department. First visit, they broke my hub cap and tried to charge me $80 for it. Second, they managed to overlook a $300 crack in a casing that my oil change guys point it out a couple weeks later. Turns out, it had been cracked that way for well over a month. Funny how that oversight was right before my 30,000-mile warranty was up. Avoid this place and find a garage where the management is actually interested in protecting your vehicle. More

I went to Criswell Nissan Germantown MD for a maintenance on my Nissan 350z, and they left a wrench in my engine room. I talked to their service manager for a full refund, and he refused to do that. http:/ on my Nissan 350z, and they left a wrench in my engine room. I talked to their service manager for a full refund, and he refused to do that. http://farm2.static.flickr.com/1407/4728178930_39fd0f48d4.jpg More

This guy (Dave Swisher) had great knowledge about the Frontier. He was able to answer each of my questions. I went to other dealers, and their staff's knowledge about trucks was poor. I strongly encou Frontier. He was able to answer each of my questions. I went to other dealers, and their staff's knowledge about trucks was poor. I strongly encourage anybody looking for a Nissan Frontier truck to go to Criswell Nissan. More

Just bought a brand new 2010 Nissan Armada and I am loving every bit of it! I drive out of town quite a bit with friends and to visit family but nothing I mean nothing compares to the comfort level I g loving every bit of it! I drive out of town quite a bit with friends and to visit family but nothing I mean nothing compares to the comfort level I got from this truck. A billion thanks to Robert for really doing his best on taking care of me and giving me world class service! these guys are AWESOME! More