Criswell Nissan
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Crystal always provides excellent service. She really does a nice job and goes the extra mile. Definitely an asset to the Criswell team. Very positive experience. does a nice job and goes the extra mile. Definitely an asset to the Criswell team. Very positive experience. More
Received fair and prompt internet price for new Nissan Frontier truck upon request. Very pleased with final price for vehicle. Paperwork processed quickly and out the door with vehicle in very short time. Frontier truck upon request. Very pleased with final price for vehicle. Paperwork processed quickly and out the door with vehicle in very short time. Impressed with professionalism of both Dante Marino and Luc Moldovenanu. Looking forward to having vehicle serviced at this dealership! More
Criswell Nissan, especially the Service Department has offered me nothing but stellar customer service. Coming from the realm of BMW I wasn't sure what to expect from Nissan but to my surprise it has bee offered me nothing but stellar customer service. Coming from the realm of BMW I wasn't sure what to expect from Nissan but to my surprise it has been nothing but an excellent experience. I've never been treated like a rock star with BMW, as an M3 & M5 owner, but with Nissan, as GT-R owner, they definitely made me feel like one. The Service Manager and his team are all very customer service oriented, they have always made each of my visits to the dealership very enjoyable. I'm not the type of person that usually write reviews but this dealership definitely deserves it. More
Both Dante and Gary were professional, direct and fair. They did everything that they could to make our car buying experience a positive one and they succeeded. Criswell was recommended to us after a terr They did everything that they could to make our car buying experience a positive one and they succeeded. Criswell was recommended to us after a terrible (and long) interaction with a Virginia dealership and we traveled from Northern Virginia to meet with them. Gary had detailed what they could do and that is exactly what they did. All of the staff that we encountered were pleasant and seemed to not only thoroughly enjoy their work, but helping us with our purchase as well. On a mid-April Friday afternoon with gorgeous 70 degree temps outside, that is saying alot. We are thrilled that we took the chance and went to Germantown where within less than 2 hours we were driving home our new car! Thank you. More
I have been a loyal customer to Nissan for almost 10 years. The experience at this dealer was pretty good, I was very sitisfied with the service, they work with you, they listen to you, they'll try to f years. The experience at this dealer was pretty good, I was very sitisfied with the service, they work with you, they listen to you, they'll try to find the vehicle you are looking for, and the best part, they'll try to make any deal to happen. If you are looking for a car, go to Criswell Nissan, they are the best in the area. Ask for Eric Konan,one of the best cars salesperson,a very knowledgeable man, who is willing to help you with anything, and also he will help you understand the type of vehicle is right for you. On the other hand, you'll find Gary Moser,who is the sales director. This guy will work with you,your budget, and he will try his best to close the deal. More
These people are great!Eric is an outstanding sales advisor and very honest.If you ever want to buy please go to this team, I had a wonderful experience. Before I came to Criswell we had visited severa advisor and very honest.If you ever want to buy please go to this team, I had a wonderful experience. Before I came to Criswell we had visited several other car dealerships and none of them treated us like the Criswell team. Eric our sales advisor greeted us on the lot which I thought was great,unlike the other dealerships we had visited. More
The whole sales experience with Criswell Nissan has been terrific !!! Paperwork processing took less than an hour and the sales consultant Eric went over the board to make sure that i had everything i wante terrific !!! Paperwork processing took less than an hour and the sales consultant Eric went over the board to make sure that i had everything i wanted . They work with me to obtain the best financing . they even picked me up at the metro and waited for me after hours to finish the deal , i thought that was very nice of them !!! even after the purchase,Eric followed up to make sure sure that everything was ok with the car . I will definitely recommend this dealer to anyone who wants to buy a Nissan . More
I had a very good dealship with him. He is a very nice guy, I felt good when I talk with him. I just got a Nissan Murano 2012, It's a pretty good one. I'm glad to deal with him. guy, I felt good when I talk with him. I just got a Nissan Murano 2012, It's a pretty good one. I'm glad to deal with him. More
Dealership was able to get me into the car I wanted for a decent price even with negative equity. The sales consultant was very helpful in getting the payments down to what was comfortable for me. decent price even with negative equity. The sales consultant was very helpful in getting the payments down to what was comfortable for me. More