Criswell Nissan

We received great customer service at Criswell Nissan this past week. Kwame did a excellent job answering all of our questions about the new vehicle. It took only 1 day to find the exact car/color we w this past week. Kwame did a excellent job answering all of our questions about the new vehicle. It took only 1 day to find the exact car/color we were looking for. Our trade/finance process went smoothly. The only issue we had was that we had to wait 45 minutes for the Finance person on a Monday evening...(she was dealing with a customer during our wait). Criswell has already called back, making sure everything is OK, and to assure us if we have any questions or concerns...to please call. More

Great place! Friendly staff! Excellent prices! I Had Great place! Friendly staff! Excellent prices! I Had the pleasure of working with David Emani. He was very helpful and worked very hard to get me a Great place! Friendly staff! Excellent prices! I Had the pleasure of working with David Emani. He was very helpful and worked very hard to get me a great deal!I also dealt Eric Konan and Krystie Zhang who made my purchase very smooth and not stressful. I recommed this dealer to anyone trying to find a vehicle at a great price and wants to feel confident in their purchase! I will spread the word! More

Kwame...You are a rockstar! I trust you are on the fast-track to blow all the other sales associates out of the water!! My fiance and I had the pleasure of working with Kwame on July 4th to purchas fast-track to blow all the other sales associates out of the water!! My fiance and I had the pleasure of working with Kwame on July 4th to purchase a Tahoe that Criswell had on their lot. We were at the dealership for several hours with our two year old daughter and he was extremely patient and kind; actually everyone in the dealership was kind and inviting. We ended-up purchasing the Tahoe for my fiance and after casually speaking with Kwame about my car, he successfully convinced me that it was time for me to get a new car as well. Kwame being able to convince me to get a new car AND get a Nissan (I was trading in a Honda, and have never owned anything but a Honda) was nothing short of a miracle; it is a true testament to how gifted a salesman Kwame really is. At the end of the day, I was unable to reach an agreement on the price I wanted to pay for the new car (no fault of Kwame's) and I in-turn landed at another dealership that was able to give me a bottom-line I was happy with. It really pained me that I was unable to purchase the car from Kwame...he definitely worked hard and earned his commission. Though I did not purchase my car from him, my fiance did, so we were at least able to complete one sale with Kwame. Lastly, if I know anyone who in DC Metro who is looking for a car (doesn't even need to be a Nissan) I will direct them straight to Criswell and more specifically, to Kwame. If you don't think you need a Nissan in your life...Kwame will successfully convince you otherwise. More

Had a great experience. Would recommend to someone looking for a car. Eric and David were very helpfull and attentive to our needs. overall a great experience looking for a car. Eric and David were very helpfull and attentive to our needs. overall a great experience More

Dante, the sales person was not pushy but very helpful. He worked hard to give me all options. I've purchased many vehicles since the early 70's and the Criswell Nissan experience was one of the most posi He worked hard to give me all options. I've purchased many vehicles since the early 70's and the Criswell Nissan experience was one of the most positive. More

Eric was great. He was friendly, accommodating and very helpful. The employee in the parts department was also very helpul. I am very satisfied with my experience and the decision to buy another Nissan. helpful. The employee in the parts department was also very helpul. I am very satisfied with my experience and the decision to buy another Nissan. More

My wife Sophia and I visited Criswell Nissan to buy a new Nissan Altima 2.5 S. We were assisted by Kwame Otchere. Kwame was very professional, knowledgeable, helpful and friendly. We test drove the car and Nissan Altima 2.5 S. We were assisted by Kwame Otchere. Kwame was very professional, knowledgeable, helpful and friendly. We test drove the car and Kwame showed us all the new computerized features of the Altima 2012. It was a great pleasure doing business with him. David & Sophia Rozas More

We were very pleased with our all aspects of this dealership. They showed us everything that we needed to learn, including service department. Kwame was very special. dealership. They showed us everything that we needed to learn, including service department. Kwame was very special. More

This is my 3rd car purchase from Criswell Nissan. Gary Moser and his team are the best in the industry. Their professionalism, attention to detail, and over all experience is 2nd to none! I highly reco Moser and his team are the best in the industry. Their professionalism, attention to detail, and over all experience is 2nd to none! I highly recommend Criswell Nissan to anyone looking for either new or used automobiles! More

It was great and painless experience working with Kwame Otchere and those around him who help you get through the process of buying a car. We had come into test drive a new Nissan but also wanted to test d Otchere and those around him who help you get through the process of buying a car. We had come into test drive a new Nissan but also wanted to test drive a used van at Criswell Honda before we made our decision. Instead of making us go down to the Honda Dealership he took the time to retrieve it for us to test drive. He was helpful, not pushy, giving us the information that we needed to make our decision and not pressing for a decision before we were ready. Thanks for making this as stress free of buying experience as possible. J. Hager More