Criswell Nissan

Dante was persistent in calling me back on a rainy Sunday. This call was critical in getting me into the dealership. He also took us on our initial test drive and answered our initial questions. The c Sunday. This call was critical in getting me into the dealership. He also took us on our initial test drive and answered our initial questions. The car was right out front when we got to the dealership. Kwame took over when Dante had to go back to an earlier customer. He answered all our questions enthusiastically both about the car itself and the deal. He really knew this new car inside out unlike another salesman at a different dealer who had to look stuff up. Krystie was very pleasant to work with and explained the paperwork carefully. She explained the advantages of the 7-year extended warranty so well that we decided to buy it. Mr. Kim stopped by to see us a couple of times to make sure that everything was going well in our discussions with Kwame and Krystie. I had the impression that nothing escaped his attention and that he was a major factor in Criswell sales functioning so smoothly. This was altogether my most pleasant car-buying experience ever! More

We bought our new Murano about a week ago at Criswell Nissan in Germantown. That wasn't the first dealership we visited - we had been on the market for a couple of weeks and considered a few other cars Nissan in Germantown. That wasn't the first dealership we visited - we had been on the market for a couple of weeks and considered a few other cars from other manufacturers. Visiting Criswell Nissan was both: one of the most pleasant and one of the most informative. Neither Michael nor Dante were pushing us as that happened in other dealerships. Dante was able to answer the questions we had and we've got what we needed quick. The second visit was when we decided to go for Murano. The process went smooth and in a couple of hours we drove away all set. Again, we had nothing to complain about. Dante and Michael were friendly and did not push us. My wife originally wanted light interior but changed her mind during the process so they found another car for us. Getting financing was easy and their financial specialist Krystie explained us everything we needed very friendly. We also think that the price we've got is right. There was no need for us to go to MVA because we've got permanent tags. Generally we had a very good experience at the dealership. More

The entire purchase was quick and easy. Everyone was very nice, especially Kwame and Krystie. I like that we were given straight answers with no BS. nice, especially Kwame and Krystie. I like that we were given straight answers with no BS. More

I arrived at the dealership about 8:30am on Saturday morning. I got my car right in, it was serviced and I was out in less than an hour. For once it didn't take away half of the day! Everone was very morning. I got my car right in, it was serviced and I was out in less than an hour. For once it didn't take away half of the day! Everone was very friendly, everything was explained to me of what was done. Great dealership, great team!! More

My overall experience with Chriswell was great. Before I went to the dealership I spoke with Mr. Santos and stated what I was looking for,the amount I willing to spend, and that I would only spend 1.5 hrs a went to the dealership I spoke with Mr. Santos and stated what I was looking for,the amount I willing to spend, and that I would only spend 1.5 hrs at the dealership. If a deal was not made in that timeframe and at my expectations, I was going to follow-up on my other leads. Mr. Santos, Mr. Emani and Mr. Otchere were very professional and attentive while discussing business. EXCELLENT CUSTOMER SERVICE!! I felt very comfortable in their presence. I like the fact that I was not being pressured to buy just any vehicle. They took the time to show all the vehicles that were in my price range, negotiating the best purchase, and the best interest rate possible. The purchase was well worth the extra time I spent at the dealership. I will be back next fall to purchase my 2013 Altima. More

Very friendly , didn't badger us into buying the vehicle, kept in contact an gave us constant updates when new vehicles came in. Overall Eric was excellent ! I Plan on coming back to deal with Eric to pu kept in contact an gave us constant updates when new vehicles came in. Overall Eric was excellent ! I Plan on coming back to deal with Eric to purchase another vehicle ! More

they really treated me very good they also help me look for what i wanted.i would like you to pay a very good attention to kwame he is a very goog guy. everyone at that dealership were very helpful. for what i wanted.i would like you to pay a very good attention to kwame he is a very goog guy. everyone at that dealership were very helpful. More

One of the reasons I put off buying a car for so long (aside from the fact that my 2000 Nissan Pathfinder was still running strong) was that the car-buying process is so exhausting and stressful. I was b (aside from the fact that my 2000 Nissan Pathfinder was still running strong) was that the car-buying process is so exhausting and stressful. I was beyond pleasantly surprised with my experience at Criswell Nissan. Everyone was courteous and professional. No high-pressure sales tactics or any of the expected "let me talk to my manager" delay tactics. No nonsense and a good deal. Dante was relaxed and friendly (and patient!) My thanks to the whole team for a great experience-and a great vehicle! More

I am very happy with my used car purchase. Eric Konan was my salesman and he is very knowledgeable. When I met Eric and described the used car I was looking for. He was professional, friendly and most o was my salesman and he is very knowledgeable. When I met Eric and described the used car I was looking for. He was professional, friendly and most of all knowledgeable. Eric instantanly knew the right car for me. The used Maxima I purchased had only 9,000 miles i really love this car and it is perfect! I will certainly recommend Criswell Nissian to my friends and family and insist they ask for Eric Konan! Ms. Parker More

I want to first say "Thank You" Eric for extending yourself late Thursday evening, for you to call me back and mention you would be here when I get there meant a great deal. The professional extending yourself late Thursday evening, for you to call me back and mention you would be here when I get there meant a great deal. The professional courtesy you extended to my counterpart and the time you allowed me to completely survey the vehicle not only speaks volume for Criswell Nissan but more importantly to you. I have already passed on your contact information to a few friends, who I know will be looking to purchase a vehicle in the months to come. Thank you so much Eric, for the vehicle and your professionalism made my day and my family very happy. More