Criswell Nissan

Kwame is very professional and very knowledgeable on the Rogue. He covered every feature of the car being very careful and patient to explain each item to me. Kwame also set up my bluetooth. I already fe Rogue. He covered every feature of the car being very careful and patient to explain each item to me. Kwame also set up my bluetooth. I already feel comfortable in my new Rogue SV with SL package. I also dealt with Gary & Jeremy. I have actually been dealing with Jeremy for quite a few years as I owned a 2003 Murano before purchasing my new Rogue. I have found everyone I dealt with a Criswell to be very helpful and accommodating. They go out of their way to satisfy me the customer. I just met Kwame during this sale but I feel I have already created a bond with him. He makes you feel very at ease and comfortable with coming to him with any question. In all my years of buying cars I've never felt more comfortable dealing with a dealership than I feel with Criswell. I think this dealership is run like a "well oiled machine". It is a pleasure to do business with Criswell in Germantown, MD. More

I'm about to say forget it because no one there gets back to me.. It's really upsetting. I don't know what else to do. I have to call 100 times to get someone to help me.... I think it's horrible that im Goi to me.. It's really upsetting. I don't know what else to do. I have to call 100 times to get someone to help me.... I think it's horrible that im Going to this extent to get info from anyone. Ive been told 3 different things. Clearly my business I worth very minimum to any one there. Im not an ideal customer... But I am still one. More

This was the first time I bought a car ever, and I would recommend this dealership to anyone. Up until this point I had been given cars by my parents. having been in the DMV for over 11years without a car, recommend this dealership to anyone. Up until this point I had been given cars by my parents. having been in the DMV for over 11years without a car, I thought I was time that I invest in an automobile. I had a very good experience with Eric Konan and David Emani. The two men were professional and fair. Despite my anxiety of being taken advantage of, they consistently assured me that they were providing me with a fair price by pulling up comparable prices in the area. Having been to other dealerships in the area, I came to realize that they car I eventually purchased was the best deal. I even went to Virgina and their cars were not clean and suspect in quality. I am not a fan of the carfax report because those are based on self reports, and I am certain that the car I drove in Virgina had been in an accident, despite having a clean carfax report. The other Nissan dealerships i had gone to in MD were not willing to compromise on their price, even on a used car. These guys were willing to work with what I had and still get me driving the car I wanted. I would cation anyone who is in the market to buy a car, to watch out for the extra added cost at the end of a car purchase. Things can add up pretty quickly if you don't watch out. Also, when you settle on a price, add $200 dollars to it, since their is an "UN-aviodable" processing fee! More

This was our first time after quite a while buying a car. We visited a number of dealerships before coming to Criswell Nissan. We were initially looking for a good a deal on a lightly used used car. Eric sho We visited a number of dealerships before coming to Criswell Nissan. We were initially looking for a good a deal on a lightly used used car. Eric showed us some used cars but after he told us of the great deal on used cars, we changed our minds. Throughout the process, Eric was patient, guiding us through the process, and always ready to explain any benefits and costs of the different aspects of the package. He made us sure that, unlike other dealerships, Criswell Nissan was on our side, mainly happy to sell their good cars. He friendliness and knowledge made us certain that we were in good hands. We went away from the dealership, believing that we had the best deal we could have gotten for the money we were willing to pay. He is an absolutely great salesman. Great job. More

Eric was a very friendly guy who helped out in all aspects of car buying. This was my first time buying a car but I felt like Eric is very helpful to his customers and wants the best for everyone. aspects of car buying. This was my first time buying a car but I felt like Eric is very helpful to his customers and wants the best for everyone. More

I spent 3 days with this dealership working out a deal to I spent 3 days with this dealership working out a deal to lease a new Altima. Both my husband and myself were most impressed with our sales associate I spent 3 days with this dealership working out a deal to lease a new Altima. Both my husband and myself were most impressed with our sales associate, Kwame Otchere. He was truly a professional in all aspects. His knowledge of the cars was outstanding, along with his patience in having me look at multiple models and test drive. Additionally the dealership representative, both Gary and Mike made the process easy and expedient. We were out of there in 2.5 hours today with my new car with tags on it. I highly recommend this dealership and the 3 gentlemen I dealt with. More

we first went to criswll in december of 2008 and have been very happy with the service. we needed to replace a car and decided on the spot to turn in our other nissan as well. dave and kwame were great!! been very happy with the service. we needed to replace a car and decided on the spot to turn in our other nissan as well. dave and kwame were great!! we walked out with 2 new used cars. they could not have been more helpful and accomodating, from helping us find the cars to purchase, to test driving, to financing. we were very pleased and happy with how the went. More

Crystal has always been thorough and attentive to my service needs. She explains what is needed, recommended and/or required, how long it will take to complete and how much it will cost. Service provi service needs. She explains what is needed, recommended and/or required, how long it will take to complete and how much it will cost. Service provided by Criswell NISSAN has always exceeded my expectations. Thanks for allowing me to respond ON-LINE! Dave More

AWESOME!!!!! There is no other words to describe them!!!! I was trying to get a lot of car for a little money and they did it! Love my new Altima! them!!!! I was trying to get a lot of car for a little money and they did it! Love my new Altima! More

I called 5 dealerships in Va. and Md.looking for a specific car from True Value.Com this past week. The staff at Criswell Nissan was friendly, professional and gave me the best price.Three dealershi specific car from True Value.Com this past week. The staff at Criswell Nissan was friendly, professional and gave me the best price.Three dealerships had the same vehicle and told me if I could purchase the vehicle at the on the street cost that Kwame and Gary promised, go ahead, because they could not compete. These others Dealerships suggested that Criswell was being less then sincere with their pricing. The entire buying experience was great. I have purchased 7 new vehicles in the last 12 years and only regret that I did nor know of these excellent professionals before now. The manager Gary even gave us a rebate I had missed, not many Dealerships would do this. I highly recommend calling Kwame Otchere at Criswell 240-364-7213 He pays attention to details and is extremely professional and knowledgeable, with an excellent pricing. Enjoy! More