Criswell Nissan
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Sam's first So glad to have the opportunity to work with Sam and Jerome...entered the dealership just as Jerome was finishing his telephone call. We caught each o So glad to have the opportunity to work with Sam and Jerome...entered the dealership just as Jerome was finishing his telephone call. We caught each other's eye and he came out of his office and greeted my wife and me. He took us out to the lot to view the available trucks and when we found exactly what we were looking for, we all returned to the building to start the process. Jerome passed us on to Sam Afgan, who had just started with Criswell. Jerome had taught him well, because we had a most pleasant interaction and made a deal. Frank was kind enough to help the "newbie" when he ran into problems with entering data into the system. Kudos to him for being a team player. Finally after returning with my trade vehicle, I sat down with Krystie to finish the paperwork. She was delightful. Very professional and personable transaction, where I gladly gave her my money...Not a single disappointment from start to finish. Thank you for training your staff in the fine art of superior customer service. AND, I drove away in a brand new Nissan Frontier, filled with gas and washed and detailed. Great job! More
Very Happy With My Purchase....Great Buying Experience Randy Smith & Rod Heskee were amazing to work with! They were able to get me the exact pathfinder I was looking for at the right price. I would recom Randy Smith & Rod Heskee were amazing to work with! They were able to get me the exact pathfinder I was looking for at the right price. I would recommend Criswell Nissan to my friends and family looking to buy a new car. Rod was wonderful at explaining all of the features of my car and even synched my phone to the blue tooth before I left. My last car was a 2006 Toyota and a lot has changed in the past 8 years. I really appreciated him taking the time to go through some things with me. More
Excellent service I went in for an oil change and tire rotation. the oil change was past of my plan so there wasn't a cost associated with it. The came out after 1/2 a I went in for an oil change and tire rotation. the oil change was past of my plan so there wasn't a cost associated with it. The came out after 1/2 an hour and asked if I wanted a car wash too. A half hour later they apologized for the long time it took and gave me my tire rotation for free since it took so long. I didn't feel it took that long, since I came in without an appointment and was done in under an hour. Everyone is so polite! More
Great experience This was my first time buying a "new" car, and my experience was great! David Abubekr was very professional, knowledgeable, and polite. The "pushy car This was my first time buying a "new" car, and my experience was great! David Abubekr was very professional, knowledgeable, and polite. The "pushy car salesman" stereotype was not seen here! Thanks David. More
Great Experience Marcio Santos was extremely professional and easy to work with in finding me the exact car that I wanted. I would refer him and the dealership to any Marcio Santos was extremely professional and easy to work with in finding me the exact car that I wanted. I would refer him and the dealership to anyone looking to buy a car. This was the best experience I have ever had when purchasing a car. I am 100% pleased with my purchase and experience! Thank you Again! More
Great experience! First time buying a new car and was a great experience. My husband and I were amazed with the customer service provided by Rod Heskee. Want to go to t First time buying a new car and was a great experience. My husband and I were amazed with the customer service provided by Rod Heskee. Want to go to this dealer ask for him or Jerome White. Loved the experience! More
Very happy customer My purchase experience was very positive especially because my sales person was great and the staff were nice and friendly. Mr. David Abubekr was very My purchase experience was very positive especially because my sales person was great and the staff were nice and friendly. Mr. David Abubekr was very helpful, professional, polite and knowledgeable. Also, he was really interested in working with me financially to ensure that we were both satisfied with the price of the car. I am very happy with my purchase and i will highly reccomend the dealership to others. More
Nissan Rogue I just purchased the Nissan Rogue SL from Criswell Nissan, our sales associate Rod Heskee made our car buying a pleasure. Rod, as well as the entire I just purchased the Nissan Rogue SL from Criswell Nissan, our sales associate Rod Heskee made our car buying a pleasure. Rod, as well as the entire staff were very knowledgable and helpful throughout the entire process. Rod made sure I knew how to use the Navigation System and showed me how to program my own phone in so I could use it immediately! Brian, was very helpful with financing and helped me choose the right service plan based on my driving history. Thanks Criswell Nissan for making our experience exceptional! More
Great dealership! Excellent SalesMen Frank Shaffer and Jerome White were a pleasure to work with. They helped me tremendously and in the end I walked out with the car of my choice at a v Frank Shaffer and Jerome White were a pleasure to work with. They helped me tremendously and in the end I walked out with the car of my choice at a very reasonable price. I would definitely recommend this dealership to my friends and family. More
Went in for recall This man was great! He helped as much as he could and even had extra tips for me. I would definitely recommend his help to anyone that needs good advi This man was great! He helped as much as he could and even had extra tips for me. I would definitely recommend his help to anyone that needs good advice. More