Criswell Nissan

Traveled over an hour! I recently traveled more than an hour to buy a vehicle from Criswell. I spoke to Sam on the phone and he offered me a better deal than my local Nissan I recently traveled more than an hour to buy a vehicle from Criswell. I spoke to Sam on the phone and he offered me a better deal than my local Nissan dealer. Krystie was also very helpful during my purchase. Thank you both! More

No pressure sales...but still get exactly what YOU want! My 2nd Nissan dealership trying to buy a Nissan. What a huge difference in Criswell's approach! No pressure, just an attentive salesperson who list My 2nd Nissan dealership trying to buy a Nissan. What a huge difference in Criswell's approach! No pressure, just an attentive salesperson who listened to my wish list and drove up the exact car I wanted...color, features and all! Couldn't have been any easier. I so appreciate Rod and all he did to make my experience so wonderful. Thanks to Krystie and her expert knowledge in finance to seal the deal. More

Customer for life I live in the Germantown area and I have been taking my Altima for oil changes at my local Jiffy Lube. I had a terrible experience a few months ago th I live in the Germantown area and I have been taking my Altima for oil changes at my local Jiffy Lube. I had a terrible experience a few months ago there and I decided to read reviews online so I could take my car elsewhere. I figured that an actual Nissan dealership was my next move and that I would treat my car for the holiday season. I read a few good reviews about Criswell and I figured I'd give them a try. I didn't know what to expect. The folks at Jiffy Lube have always made me feel like I'm inconveniencing them with my business and my questions. I want to make sure my car will last me as long as possible. I read on a review that I don't need to make an appointment at Criswell so I brought my car in on my day off. Upon arrival, I was immediately greeted with a warm smile. The service attendant Patricia told me that they would change my oil and also look my car over as I expressed that I wanted to make sure I was ok for the winter months. She showed me where the waiting area was located as well as the great coffee machine. (Unavailable at the Lube) I sat comfortably, for what seemed like a short time and she then came to find me to let me know that I had done a great job of taking care of my vehicle. I had a few questions about my tires and she recommended that I look into changing then very soon. I was really pleased with the efficiency and the overall customer service. I will never take my Altima anywhere else and I will more than likely get my new tires there soon. I would definitely recommend this service department to anyone with a Nissan. I also got a free car wash!! They do a great job of training there associates with an emphasis on customer service. I have a few more payments to go on my car and I would consider buying my next vehicle there also. Everyone seemed friendly. More

Good people , Great Service ! Yesterday i went to buy my first car at my first dealership . I was a bit skeptical but once i got in touch with sam i knew he had my bedt intrest in Yesterday i went to buy my first car at my first dealership . I was a bit skeptical but once i got in touch with sam i knew he had my bedt intrest in mind . He was proffesional and patient and willing to pick me up with no guarantee of a sale . He seemed to know exactly what i wanted and had it waiting for me. I am very pleased with the car and the great service sam and victor provided me . It was more then just a sale and i felt like they honestly cared about what was best for me . Thank you and I highly recommend This dealership! 5 stars across the board More

Excellent service, no haggling with the purchase price, original quoted price was the best offered from other dealers. Chris, work with getting the car I wante service, no haggling with the purchase price, original quoted price was the best offered from other dealers. Chris, work with getting the car I wanted with-in my budget. The entire staff was great. Multiple follow ups to see if I was satisfied with my car. Absolutely Great! More