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Criswell Nissan
Germantown, MD
910 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 910 reviews
August 07, 2024
The staff at Criswell Nissan provides exceptional customer service. Pai, who has returned to Nissan, consistently offers helpful assistance and keeps customers informed about their vehicle's progress customer service. Pai, who has returned to Nissan, consistently offers helpful assistance and keeps customers informed about their vehicle's progress. More
by JARAGUA2
Verified CustomerEmployees Worked With
Pai
August 06, 2024
Criswell Nissan is the best place to take your Nissan for care. They have great customer service skills. care. They have great customer service skills. More
by philaisha.carter09
August 05, 2024
The service was done very professionally to my satisfaction. The service department attendant did a good job explaining to me the service and what to expect gor the next few visits. satisfaction. The service department attendant did a good job explaining to me the service and what to expect gor the next few visits. More
by LEAL2600
Employees Worked With
Braden
August 04, 2024
Great communication and service! Service rep was courteous, informative, and efficient. The problem with my Rogue was found and dealt with professionally. Service rep was courteous, informative, and efficient. The problem with my Rogue was found and dealt with professionally. More
by jwolfgram
Employees Worked With
Not known. On duty 8/3
July 31, 2024
enrique was an amazing asset in my car buying process! he helped me look for the perfect car that i want as well as giving me the best offers ! he helped me look for the perfect car that i want as well as giving me the best offers ! More
by ronaldrsaenz
July 28, 2024
Great job ladies. I appreciate all your hard work. You did a wonderful job. I will most definitely be recommending friends and family to your establishment. I appreciate all your hard work. You did a wonderful job. I will most definitely be recommending friends and family to your establishment. More
by llachonda
July 26, 2024
That was very nice and fast service thank you, very much. !,very sure I'll be back to you guys. !,very sure I'll be back to you guys. More
by gersantmontano69
July 24, 2024
Criswell Nissan is my second home. I always go there for service my services needed. I always go there for service my services needed. More
by LITAHURSEY
Employees Worked With
July 24, 2024
There was great speedy service and pricing, I would recommend to others. Thanks again for the great experience. recommend to others. Thanks again for the great experience. More
by supramellow
Employees Worked With
