Criswell Nissan

Excellent Service I have been in for service twice both times handled by Dave Scott. Both times have been exceptional. Easy access to service lanes, they kept me up t I have been in for service twice both times handled by Dave Scott. Both times have been exceptional. Easy access to service lanes, they kept me up to date with status if taking a while, and it was easy to get an appointment that worked for me. I have a dealer within 5 miles of my home in Virginia, but plan to continue to drive up to Maryland for service if it stays this good. Thank! More

Excelente servicio al cliente Solamente quiero darle las gracias a todos en Criswell Nissan. Hacen muy bien trabajo y tienen much respeto a todos los clientes. Los recomiendo a tod Solamente quiero darle las gracias a todos en Criswell Nissan. Hacen muy bien trabajo y tienen much respeto a todos los clientes. Los recomiendo a todos que buscan un Nissan nuevo o un carro usado, o servicio. Gracias por todo! More

Compra de automóvil Rod me ayudo, el era muy amable y paciente. El servicio de atención es muy excelente! Tambien, el precio que negocio fue de lo mejor comparido ha toda Rod me ayudo, el era muy amable y paciente. El servicio de atención es muy excelente! Tambien, el precio que negocio fue de lo mejor comparido ha todas otras lugares. More

El mejor atendiente en el dealer Lo estoy dando cinco estrellas porque él te da buenos consejos y es muy honesto y eso me gustó de él. Tambien él es muy amable contigo. Lo estoy dando cinco estrellas porque él te da buenos consejos y es muy honesto y eso me gustó de él. Tambien él es muy amable contigo. More

Criswell Nissan Service A+++ for Andy Andy is very professional, courteous and FOR the customer! I am a first time customer, and I just purchased a brand new car and later discovered a pai Andy is very professional, courteous and FOR the customer! I am a first time customer, and I just purchased a brand new car and later discovered a paint chip on the front fender. The dealership offered to take care of it through Nissan service. The first repair there had some imperfections due to the environment and conditions. I was concerned that I'd have to live with it, as I've had bad prior experiences in the past from other dealer services with a take it or leave it attitude. But Andy and another awesome manager (he'll get his separate review) took full ownership of the problem and replaced the bumper new. That really impressed me and has won my future business. Very satisfied customer. Andy is was good to his word and gave me assurances throughout the process. That really eased my concerns and gave me peace of mind as well. Excellent! More

A very good buying experience I never had been to a Criswell Nissan and it was that summer afternoon I just happened to spot this dealership and decided to drop in. It was initiall I never had been to a Criswell Nissan and it was that summer afternoon I just happened to spot this dealership and decided to drop in. It was initially a casual conversation but no sooner than it turned into a more detailed and informative session, a test drive, of course with the sales pitch, but then hey that's why you are there for..to evaluate and make a decision on buying.. ain't it.. there wasn't any pressure ..it was informative and it was a smooth sail and when I was congratulated I realized I had chosen a 2015 Nissan Altima SV for a good deal and with pretty much most of must have features that I was looking for in my next new car. Overall a pleasant buying experience, knowledgeable staff that entertains all buyer's question courteously. I would certainly recommend the place to any future potential buyer based on my personal experience and would encourage to ask as many questions as they want and still rest assured to get a consistent smiling reply with all question answered to satisfaction in a very customer friendly environment. Thank you for the excellent customer service. More

Excellent Service - Every time! Andy and his team are very professional and excellent with that they do. Andy in particular has gone out of his way many times to ensure that the ser Andy and his team are very professional and excellent with that they do. Andy in particular has gone out of his way many times to ensure that the service is always on time and done well. As a business owner this means a lot to me. I have been coming to Criswell Nissan since 2012 and have bought all my vehicles from them. Because of the excellent service I will continue to be a client. Many thanks to Andy and his team. More

nasty experience Nasty experience . I went to criswell to trade my murano 2012 for a 2015 .I start talking to kwame about the deal he found the trade in value for my Nasty experience . I went to criswell to trade my murano 2012 for a 2015 .I start talking to kwame about the deal he found the trade in value for my old Murano and the pay off amount for it ,i ask him many time for numbers at the end he sale me a car with a manufacture defect and now after a month the pay off amount was short and they want that i pay the difference .After give the dealer the chance to fix problems they fix one but refuse to fix the other Scoth told me he can not do any thing about that and send me to Jerome . I went to talk to Jerome about my problems and he told me not even Maserati are perfect these is sign they are selling car that come with defect from Nissan, hopefully in Montgomery county ,Maryland as soon as you sign the contract you can not do any thing just give the dealer a chance for to fix it .I really did not expect these bad experience i did 4 years ago when trade in a 2007 Murano for 2012 More

Great experience on my first lease. I got a Nissan Rogue 2016 and I did a 36 month lease term. Cesar Yanes was very helpful and answered all the questions we had, helped us to understand I got a Nissan Rogue 2016 and I did a 36 month lease term. Cesar Yanes was very helpful and answered all the questions we had, helped us to understand the lease process and made it very easy, it was a great experience, definitely I will do it again on my next purchase. More

Great experience, no pushy sales tactics I leased a 2016 Nissan Maxima through Criswell Nissan yesterday and had an excellent experience with every employee involved in the process. Ellen Si I leased a 2016 Nissan Maxima through Criswell Nissan yesterday and had an excellent experience with every employee involved in the process. Ellen Singh was my "on point" incredible sales person. I told her what I wanted and she delivered with speed and accuracy. There were no games, the agreed price was honored and she ensured that the vehicle met my specifications. Working with the manager, Randy Smith, she went above and beyond to make it happen and meet my deadline. Next, I worked with Krystie in finance. She was fast, efficient and helpful. The process was smooth and seamless. Jeff Greene quickly processed out my old lease and Dave, the service manager, offered his personal assistance for any issues that might arise. I will renew my next lease with Criswell in 36 months. I highly recommend Ellen and the entire dealership. More