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Criswell Nissan

Germantown, MD

4.5
982 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
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19574 Amaranth Drive

Germantown, MD

20874

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Showing 982 reviews

September 24, 2018

Thumbs up - Highly recommend. We had a great buying experience thanks to Moin the Sales Manager and Raphael our salesman. Raphael took the time to go over the vehicle with us take More

by drumsfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matin Dunlap, Rafael Maldonado Larios, Moin Gilani
Sep 26, 2018 -

Criswell Nissan responded

It's our pleasure to provide a high-quality car buying experience at Criswell Nissan. Our supportive sales staff often goes the extra step to ensure a great purchasing process from start to finish. Thanks again for the positive review!

September 16, 2018

Repeat buyer - for a reason! This is the second car I've purchased from this dealership; both times the process was painless and very professional. Having been through terrible c More

by lnormand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matin Dunlap, Rafael Maldonado Larios, Moin Gilani
Sep 17, 2018 -

Criswell Nissan responded

We are thrilled that the Criswell Nissan team offered a superb buying experience that had you driving away from our dealership in a car that has exceeded your expectations. It's our pleasure to offer a pleasant and professional purchasing process from start to finish and we hope to work with you again in the future. Enjoy your new car!

September 15, 2018

GENE LOPEZ One of the mosts rude individuals ive dealt with, has a problem telling the truth, and sad to see that a dealership would allow someone of the calibe More

by Ranman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gene Lopez
August 26, 2018

Run , run very fast Do not believe anything they tell you - Chris , Danny and Mr. Lopez are nothing but liars - we where there to look at a SUV after some back and forth More

by Craigk
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Sommer, Gene Lopez, Danny Nguyen Le
Aug 31, 2018 -

Criswell Nissan responded

We are very sorry to see that your experience at our dealership was anything less than excellent. We understand that you are working with our Reputation Management Director to resolve this issue. We hope that we can help provide a better overall experience at our dealership for you through this process.

August 07, 2018

Always the best The customer service with Abrian and crystal is always amazing, making me feel like family and never worrying about if my car will be in good hands. E More

by Christian2422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abrian Cruz, Crystal Vanderpuije
Aug 08, 2018 -

Criswell Nissan responded

We're so glad you can trust the team at Criswell Nissan to provide superior customer care and excellent vehicle service every time you visit our dealership. We look forward to seeing you again when your vehicle is ready for its next maintenance visit.

July 17, 2018

Very knowledgeable salesperson Assyria was great- very helpful and knew the answers to all of my questions about the LEAF. Even if she didn't know the answer, she could find it. She More

by neurokid
Friendliness
Recommend Dealer
Yes
Employees Worked With
Assyria Cedeno
Jul 18, 2018 -

Criswell Nissan responded

Thanks for choosing Criswell Nissan for your recent purchase! We're so glad that Assyria provided all of the information you needed to experience a great buying event. We value your business and hope to work with you again in the future.

June 29, 2018

AWSOME Great salesman service with a smile very positive and honest on getting you the vehicle for your needs. Wish that there are more people like him in th More

by Jtrack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Colon
Jul 05, 2018 -

Criswell Nissan responded

Thanks for choosing Criswell Nissan for your recent purchase! We're thrilled to see that you had a wonderful buying experience at our dealership. Our sales consultants, like Greg, make customer satisfaction a priority. We value your business and hope to work with you again.

June 29, 2018

Best dealer Chris is awesome, treats me like family . I send him business just for that . All my company trucks will be purchased here for life . Thanks More

by Dw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sommer
Jul 05, 2018 -

Criswell Nissan responded

It's a pleasure to see that you can depend on Chris and the team at Nissan to provide an awesome buying experience. We look forward to working with you on any future vehicle needs! Thanks again for choosing Criswell Nissan!

May 05, 2018

Well done Criswell Nissan Team We were looking for a college graduation gift for our son. After graduation he waited for 2 more years to get his post graduate work finished. Havin More

by John Freeland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Grasmick, Jerrell Berry
May 07, 2018 -

Criswell Nissan responded

Congratulations! We are so glad that you chose Criswell Nissan to be a part of such a well earned gift! It's wonderful to see that our sales team provided an excellent buying experience, and we look forward to working with you in the future.

April 26, 2018

A great sales person and experience I am happy to give Jerrell his first review. Most of my family owns a Nissan. My wife and I came in to upgrade her 2010 Rogue to a 2018. Jerrell was g More

by Margon76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sommer, Jerrell Berry
Apr 27, 2018 -

Criswell Nissan responded

Thanks for choosing Criswell for your new Nissan! It's wonderful to hear that Jerrell provided an outstanding buying experience and that you felt like a valued customer at our dealership. We appreciate the recommendations and opportunity to help you and others find the perfect Nissan!

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