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Criswell Nissan

Germantown, MD

4.5
986 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
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19574 Amaranth Drive

Germantown, MD

20874

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Showing 986 reviews

May 12, 2019

Great experience I looked at a few dealerships but came back to Criswell Nissan...1) no pressure sales 2) knowledgeable and friendly staff 3) great deal 4) awesome cus More

by KEF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Maldonado Larios, Mike Hernandez, Dylan McKee
May 13, 2019 -

Criswell Nissan responded

Thank you for taking the time to tell us about your excellent car buying experience at Criswell. It's wonderful to see that our team offered an easy and efficient purchasing process from start to finish. We appreciate your business and hope to be of service to you again in the future.

May 11, 2019

Very pleased! The price for my 2015 Nissan Sentra was what attracted me to the car, and the process of purchasing it went very smoothly. Brian was so kind to have f More

by Colleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Washington
May 13, 2019 -

Criswell Nissan responded

Customer satisfaction is important to us, and we're happy to see that you were pleased with the budget-friendly and seamless buying process that you experienced at Criswell Nissan. We hope to be of service to you with any of your future automotive needs!

May 10, 2019

My Murano Had a wonderful experience buying my Murano. Brian was helpful through each part of the whole process. Thanks for helping me find the car I love! More

by GLEMurano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez, Brian Washington
May 13, 2019 -

Criswell Nissan responded

Thanks so much for continuing to shop at Criswell for your Nissan vehicles! It's rewarding to see that you had yet another excellent car buying experience while working with Brian and the staff at our dealership. We value your business and look forward to continuing to work with you on all of your automotive needs.

May 09, 2019

Thank you for your response about my harassment Thank you for writing replying back to me about my harassment from Brian Washington and Dylan but I would of liked a phone in person to apologize for More

by Murano18348
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dylan McKee, Brian Washington
May 05, 2019

Danny's Review /Dylan Danny did a great job helping us out. Dylan very helpful as well .,I do wish it would have been bought to my attention that I was eligible for a disco More

by Cargirl Janie2019@
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nguyen Le, Dylan McKee
May 07, 2019 -

Criswell Nissan responded

We're happy to see that you are pleased with your new vehicle from Criswell! Our team is here to help and it's great to see that you were pleased with your overall buying experience at our dealership. Thanks again for taking the time to let us know how we are doing!

May 01, 2019

New car purchase I was very happy of my experience with Danny and Dylan. It was not take too long to settle the deal of the new car and trade in value with the old c More

by Rogue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matin Dunlap, Danny Nguyen Le, Dylan McKee
May 02, 2019 -

Criswell Nissan responded

It's exciting to see that you had such a great new car buying experience at Criswell Nissan! Our team is dedicated to offering a positive purchasing process, and we are happy to see that this was your experience. We hope to be of service to you again in the future!

April 27, 2019

Kind, transparent, and credible We did not end up buying a car from Rafael and his team but it was no fault of theirs!! The car we wanted ended up having structural damage reported o More

by Lauren0001
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rafael Maldonado Larios
Apr 29, 2019 -

Criswell Nissan responded

Thank you for taking the time to share your positive experience at Criswell Nissan. We appreciate your kind comments and hope that you will keep us in mind for any future automotive needs!

April 25, 2019

Great 2nd Buying Experience I had the pleasure of meeting and working with Jennifer when I purchased my 2nd vehicle from Criswell. Jennifer was extremely helpful with my needs on More

by cmforsyth76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matin Dunlap, Jennifer Sharabany, Dylan McKee
Apr 26, 2019 -

Criswell Nissan responded

We're so happy that you came back to Criswell to purchase another vehicle and found that your car buying experience while working with Jennifer was wonderful from start to finish. We appreciate you taking the time to share this positive and review, and we look forward to continuing to work with you on any future automotive needs.

April 23, 2019

New Car Purchase Everyone was great, very friendly team and overall good experience. This was my second time purchasing a vehicle from Criswell and I would definitely More

by Wroberts32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matin Dunlap, Danny Nguyen Le, Dylan McKee
Apr 24, 2019 -

Criswell Nissan responded

We're thrilled to see that you had an overall great buying experience at Criswell! We appreciate your continued patronage and look forward to working with you again in the future.

April 19, 2019

Amazing help from Milos Thank you very much for your help Milos! Thank you for Being so patient and Understanding all my needs and given me such a large variety of choices More

by Adrian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milos Mikovic
Apr 24, 2019 -

Criswell Nissan responded

We appreciate the opportunity to work with you to find a vehicle that fits your needs and budget. Milos and the team at Criswell are always here to help with any of your automotive needs, and we look forward to your next visit to our dealership.

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