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Criswell Nissan

Germantown, MD

4.5
996 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
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19574 Amaranth Drive

Germantown, MD

20874

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Showing 996 reviews

January 02, 2021

Marshall Nickleberry is a fantastic salesman, I’ve followed him from Tischer Nissan to Ourisman Nissan now to Criswell Nissan. The General Manager, Gene Lopez is fantastic, I really appreciate the dea More

by Patrice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Szot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Crabbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Lopez, Corey Poole, Peter Sorice, Marshall Nickelberry, Yasmina Ekue, Jeffrey Wallace
Jan 08, 2021 -

Criswell Nissan responded

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 06, 2020

This was the best car buying experience I have ever had. I’m walking away with a brand new car! I am so Very happy!!! More

by SMR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Koko Long, Corey Poole
Dec 10, 2020 -

Criswell Nissan responded

We're thrilled to see that you enjoyed an awesome car buying event at Criswell Nissan! Thanks again for stopping by, and don't hesitate to reach out if you have any other questions.

November 17, 2020

Greatest buying experience we’ve ever had. Both our salesman, Marshall Nickelberry and the sales manager, Gene Lopez are top notch. Will definitely buy from them again. More

by tonybunn5849
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Lopez, Marshall Nickelberry
Nov 25, 2020 -

Criswell Nissan responded

It's wonderful to know that you had a standout car buying experience while working with the team at Criswell! We value your business and look forward to continuing this working relationship.

November 15, 2020

I am beyond pleased by the service that I received with Marshall. I purchased my first car and the process was a BREEZE. The environment made me feel comfortable, as I was very nervous (as any first-time c More

by Xena M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marshall Nickelberry
Nov 25, 2020 -

Criswell Nissan responded

This is fantastic news! Thanks so much for sharing these positive details about your recent car buying event at Criswell.

November 10, 2020

Best service ever!!! They made my experience quick, easy and affordable. Thanks for the amazing service and getting me in a comfortable vehicle for me and my growing family. More

by Chynahbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cook III, Corey Poole
Nov 16, 2020 -

Criswell Nissan responded

This is wonderful news! It's exciting to see that we were able to help you find exactly what you needed to meet your automotive needs. Don't hesitate to reach out if we can help in any other way.

November 02, 2020

I came to Criswell Nissan to purchase my first car out of college. Corey helped me find the perfect fit for my needs and price range. James also helped me finish the final touches of my purchase. Both men he More

by Chanelmsolomon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cook III, Corey Poole
Nov 11, 2020 -

Criswell Nissan responded

Congratulations on your purchase! We're happy to know that our team made this an easy and enjoyable process from start to finish and look forward to working with you on any future automotive needs.

October 13, 2020

Marshall is very professional, understanding, and efficient. He will mike anyone feel like family, while addressing your needs. One of the best in the industry! More

by Tiffanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marshall Nickelberry
Nov 05, 2020 -

Criswell Nissan responded

It's fantastic to know that you enjoyed a first-class car buying event while working with Marshall at Criswell Nissan! Thanks again for allowing us to work with you on such an important purchase.

October 02, 2020

She was so patient and calm we love the way she treated us she offered us coffe and water while waiting for the application of the car to go through More

by Luis.cruzazulista10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Gargiulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Thorner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Cook III, Garo Avanessi, Marlysse De Moreno
Oct 05, 2020 -

Criswell Nissan responded

We're very happy to see you found our staff to be so welcoming and helpful during your time here at Criswell Nissan. We value your business and look forward to assisting with any future automotive needs.

September 28, 2020

Welcoming environment and fair deal on purchase. I Was hoping to get hard tags as advised by salesman if buying vehicle from Nissan since I will be leaving town for Federal police academy for 3 months in More

by Somnuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Gomez-Moreno
Oct 05, 2020 -

Criswell Nissan responded

It's great to see that your overall car buying experience at Criswell Nissan was a positive one. We hope your tags arrive as expected and encourage you to reach out if we can be of further assistance.

September 28, 2020

Impolite....and combative towards me...I had some issues and he did not even ask me to come into his office and have a seat and speak to me in a nice tone of voice..I will never deal with him again! I real More

by niki
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gene Lopez
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