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Criswell Nissan

Germantown, MD

Overview
Employees
Reviews
Vehicles
4.5
910 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
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19574 Amaranth Drive

Germantown, MD

20874

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Showing 910 reviews

September 12, 2024

The service provided by the sells person was excellent. I was impressed by how much effort he made. More

by geninkat228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Engram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Criswell Nissan responded

Thanks for sharing this positive feedback! We are always happy to help with any of your automotive needs and look forward to the next opportunity to work with you.

September 11, 2024

Very overprice services. I took my car for an oil change and needed to get break fluid and transmission fluid done and it was over $1k so I decided to take it to darcars wher More

by dianasolano83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Sep 17, 2024 -

Criswell Nissan responded

We appreciate your feedback and are sorry to see you did not experience the high quality service we strive to provide. We hope you'll consider giving us another chance to work with you in the future to provide a better service experience.

September 07, 2024

The dealership service inspected my car and told me everything was fine and didn't need any brakes, tires, batteries. I appreciate honesty. Work was completrd promptly. More

by JAKELEFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Criswell Nissan responded

We're happy to see everything was completed quickly and to your satisfaction. We value your business and hope to see you again when your vehicle is due for its next routine maintenance visit.

September 06, 2024

Mr. Pie provided the website discount as published. The entire service from drop off to pickup was smooth, transparent and with care. More

by putputmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pie
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Sep 17, 2024 -

Criswell Nissan responded

Thank you for taking the time to let us know how we are doing. We value your business and hope to be of service to you in the future.

September 05, 2024

Great service dropped car off in the morning and had it back early afternoon. Deuce took great care of my car always a pleasure dealing with Criswell. More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Criswell Nissan responded

Thanks for choosing Criswell! We're happy to see you can count on us to consistently deliver an all-around outstanding service event.

September 04, 2024

Dealer was great. I was in and out efficiently and everything was done correctly. I would recommend the dealership. More

by mshramek09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deuce
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Sep 05, 2024 -

Criswell Nissan responded

It's great to see we earned your recommendations by providing an easy and efficient service event. We value your business and hope to be of service to you in the future.

September 03, 2024

Quick and easy service. Gail was very helpful and informative when speaking about my car and the services it required. Overall great service. More

by jalvar61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Sterling
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Sep 04, 2024 -

Criswell Nissan responded

Thank you for choosing Criswell! Our goal is to provide a positive service event, and it's rewarding to know you were pleased with the results. We look forward to seeing you again when your vehicle is due for its next routine maintenance.

September 01, 2024

Excellent, Understanding and professional salesman. Was nice interracting with you my friend, Enrique!! Keep it up More

by JALLOUSA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Velasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Criswell Nissan responded

Thanks so much for sharing these kind comments with us! It's rewarding to know you were satisfied with your recent experience at Criswell.

August 30, 2024

Excelent service, good price, good costumer service, sales man and post service marvelous, quality vehicle More

by luisggarnica
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Enrique Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Criswell Nissan responded

It's great to see you enjoyed an all-around outstanding experience at Criswell! Thanks for sharing this positive feedback.

August 28, 2024

They were able to fit me in late in the day for an emergency fix and got my car working good as new! More

by WILLIAMCLINE74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail
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Aug 28, 2024 -

Criswell Nissan responded

We're so happy to see we were able to really help you out! Thanks for choosing Criswell, and please don't hesitate to reach out if anything else comes up.

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