
Criswell Nissan
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Edwin was very attentive to all my car buying needs. He showed me many different options that fit my payment needs while also showing me vehicles that has all the features I wanted. Edwin made the car b He showed me many different options that fit my payment needs while also showing me vehicles that has all the features I wanted. Edwin made the car buying experience seamless and painless. More
Great experience with Willie and James. They respected my time, were efficient, professional, and pleasant. Looking forward to enjoying my new car! They respected my time, were efficient, professional, and pleasant. Looking forward to enjoying my new car! More
I had a great experience purchasing my used vehicle from Criswell in Nissan. Edwin and James explain in great detail details about the vehicle and my financing options. Highly recommended. Criswell in Nissan. Edwin and James explain in great detail details about the vehicle and my financing options. Highly recommended. More
My husband and I had a great car buying experience here . James Cook was very helpful with finding us the best car for our growing family. We will continue to buy cars from here in the future. James Cook was very helpful with finding us the best car for our growing family. We will continue to buy cars from here in the future. More
I had a wonderful and professional experience at the Dealership. Mr. Willie was my salesman and Mr James Cook was the financial officer. Both were very patient with me concerning my financial constraint Dealership. Mr. Willie was my salesman and Mr James Cook was the financial officer. Both were very patient with me concerning my financial constraints at and very professional. If you’re buying a car, go see both of them. More
Ericka Escobar is awesome and amazing, wonderful customer service. Good communication. She won't let you down. They really care at this dealership and take care of there customers. Very satisfied customer service. Good communication. She won't let you down. They really care at this dealership and take care of there customers. Very satisfied customer More
Dora was kind, funny and helpful. I am just in the initial stages of planning my next car purchase and she encouraged a test drive. I'm glad she did. Now I know for sure which vehicle I am just in the initial stages of planning my next car purchase and she encouraged a test drive. I'm glad she did. Now I know for sure which vehicle I want and it's just a matter of time before I'm back to purchase. Thank you dora! More
I have never met a nicer gentleman in the car business, he has always taken care of me and never done me wrong !!! I totally recommend him !!! Go visit him and tell him "JACK" sent me here :-) !!!! he has always taken care of me and never done me wrong !!! I totally recommend him !!! Go visit him and tell him "JACK" sent me here :-) !!!! More
Took vehicle in for some repairs and also told Criswell nissan to do oil change . After picking up my vehicle the oil change never got done. So when I called back the day and stated that the oil never got nissan to do oil change . After picking up my vehicle the oil change never got done. So when I called back the day and stated that the oil never got changed I was told yes it was so go up to the dealer and show them the never got changed but I was charged for it the service writer and Service manager both told I wasn't charged for it until I had to them the bill them I told it my fault it never got changed because I told them to change it late that's awful funny they didn't forget to put it on the bill. I demanded a refund for having to take time off of work to come back for their mistakes. Al Ransome is the worst Service Manager. I don't recommend Criswell Nissan of anything I'll never go there again More
The worst biggest scam artist AL Ramsome the service manager. Make sure you read your bill before paying there are hidden fees they'll try to side on your bill. I don't recommend or will ever come back manager. Make sure you read your bill before paying there are hidden fees they'll try to side on your bill. I don't recommend or will ever come back to this dealership. Fees on the bill that had nothing to do with my repair of my vehicle when I questioned AL Ransome all he could do was give some xx and lies. More