Criswell Nissan

The service was great! I understood the entire porcess from the beginnibg to the end. I understood the entire porcess from the beginnibg to the end. More

I had coupon and I got discount. Treated well. It was rainy day, so not crowded. Treated well. It was rainy day, so not crowded. More

Mr. Ashanti did a Spectacular Job finding me the exact Sentra I wanted. He found the color and trim level my family needed and sold it at a Very Fair Price. His team explained everything and got us finan Sentra I wanted. He found the color and trim level my family needed and sold it at a Very Fair Price. His team explained everything and got us financed with a wonderful rate through NMAC. They got us in and out of the dealership with time to enjoy the rest of our afternoon in our New Nissan. The experience was both fast and easy. On top of having a Great Team who brought in a Great New 2023 Sentra with Great Financing, they provided a Great Extended Warranty with a Great Maintenance Package and explained the importance of Gap Insurance. My family appreciates EVERYTHING he and his New Nissan team did for us. More

Excellent customer service. Very passionate in answering my questions or concerns. Very flexible and professional Very passionate in answering my questions or concerns. Very flexible and professional More

Eric was very helpful and patient throughout the entire process. We never felt rushed or pressured into anything we didn't want. One of the reasons we decided to complete a purchase at Criswell Nissan. process. We never felt rushed or pressured into anything we didn't want. One of the reasons we decided to complete a purchase at Criswell Nissan. More

Unprofessional staff. Insufficient knowledge of the car features and given me inaccurate information. Delivery of vehicle did not cleanup … sloppy license plate install Insufficient knowledge of the car features and given me inaccurate information. Delivery of vehicle did not cleanup … sloppy license plate install with stickers completely cockeyed … chipped the paint while removing the dealer installed logo. Took over two weeks to receive my money for the trade in that dealer took from me two weeks prior … no follow up status until I called twice. Brand new car had low tire warning come on 5 days after took delivery of the car … finding out all 4 were under inflated by 9 psi. No forewarning how to release charger port if locked in place. No one knew how to initiate the one year included charging … took much effort and calls on my part to finally get that. Did not give me all the paperwork when I bought and paid. More

Mr. Deuce always leaves you feeling you're a valuable customer. Would recommend to others. customer. Would recommend to others. More

Delivered everything as promised and on time. Made themselves readily available for questions and concerns. Made themselves readily available for questions and concerns. More

Enrique was very attentive and responsive to our needs Kept us fully informed of service process needs Kept us fully informed of service process More

Sold me a worthless aftermarket warranty. Forced me to pay $500 to evaluate and then ultimately $1500 for AC compressor and rack and pinion both are under warranty. Supposedly labor is not un Forced me to pay $500 to evaluate and then ultimately $1500 for AC compressor and rack and pinion both are under warranty. Supposedly labor is not under warranty. Scammed! More