Criswell Nissan
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Delivered everything as promised and on time. Made themselves readily available for questions and concerns. Made themselves readily available for questions and concerns. More
Enrique was very attentive and responsive to our needs Kept us fully informed of service process needs Kept us fully informed of service process More
Sold me a worthless aftermarket warranty. Forced me to pay $500 to evaluate and then ultimately $1500 for AC compressor and rack and pinion both are under warranty. Supposedly labor is not un Forced me to pay $500 to evaluate and then ultimately $1500 for AC compressor and rack and pinion both are under warranty. Supposedly labor is not under warranty. Scammed! More
Work was done ok they overpriced the window motor and when they replaced it they scratched up my window switch panels , I say if ur going to charge that amount of money at least do it carefully so nothin when they replaced it they scratched up my window switch panels , I say if ur going to charge that amount of money at least do it carefully so nothing else gets damaged in the process , I came back to the dealership and Deuce ransome was quick to respond to me and said that he would order me new panels and take a look at a light that came on the dashboard , he made me feel better knowing that he would take care of me More
Shout out to James Cook and Mr. Wayne , who are very personable and knowledgeable. Everything went extremely well. I am very pleased. I would recommend Criswell to my friends. Wayne , who are very personable and knowledgeable. Everything went extremely well. I am very pleased. I would recommend Criswell to my friends. More
The dealership is alway clean. The employees are professional and helpful. Been coming here for years. The employees are professional and helpful. Been coming here for years. More
Al Ransome was very understanding, knowledgeable and accommodating . It doesn't get better than that. accommodating . It doesn't get better than that. More
Very pleased with the customer service , got what i wanted , very polite ,friendly, drop off was very easy and quick wanted , very polite ,friendly, drop off was very easy and quick More
Easy to make an appointment. Prompt communication and service from a pleasant staff. Checkout and pickup were easy. Prompt communication and service from a pleasant staff. Checkout and pickup were easy. More