
Criswell Nissan
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I lost the last key for my Nissan Rogue. I have no spare and called Criswell Nissan. They took care this issue with their professional work. I appreciate their swift work. I have no spare and called Criswell Nissan. They took care this issue with their professional work. I appreciate their swift work. More
I loved working with Edwin from the beginning to the end him and ruben were awesome to work with! him and ruben were awesome to work with! More
Overall excellent experience. Wayne was very helpful in getting me set up to buyout my leased Nissan. Wayne was very helpful in getting me set up to buyout my leased Nissan. More
Criswell was very professional. The salesman and his manager were interested in what I wanted in a vehicle and we were able to negotiate an excellent price. The salesman and his manager were interested in what I wanted in a vehicle and we were able to negotiate an excellent price. More
Fast, efficient service with courteous friendly communication made this experience a 5 stars rating overall. Would recommend to others. communication made this experience a 5 stars rating overall. Would recommend to others. More
Deuce and his team always do a great job at listening to my concerns and go above and beyond to get my vehicle’s issues resolved right away. They’re great communicating. They understand I rely on my vehicle my concerns and go above and beyond to get my vehicle’s issues resolved right away. They’re great communicating. They understand I rely on my vehicle for family needs but also as an essential worker therefore always have a loaner available for me. While the issues that my vehicle has presented are not their fault they make it their responsibility to deeply research until they find a resolution. Due to the nature of my work there are times that I get to the dealer for pick up at closing, I am NEVER rushed or made to feel like I’m inconveniencing staff. Deuce goes above and beyond by being flexible and accommodating. I’m always treated with respect and I appreciate the amazing customer service from everyone I come into contact with at Criswell Nissan! More
Dropped off the car at 10 AM and you didn't even bother to look at it. Had to rsise xxxx to even get a call back. You also did not bother to consider the issue, even though I explained it 3 times when I dr to look at it. Had to rsise xxxx to even get a call back. You also did not bother to consider the issue, even though I explained it 3 times when I dropped it off. You didn't even charge me because you had not bothered to look at the car. Instead, your bright solution was for me to leave the car overnight for you to look at whenever you felt like it. So basically, I'd be without a car for days until you felt like looking at it.. But I should know better, it's been the same experience the other two times I made the mistake of coming to you for service. Wasted my whole day, you're useless. More