Criswell Nissan

The worst experience ever ! The service advisor Ericka has a nasty attitude! The service manager Duece doesn’t take responsibility for his employees actions. Didnt even want to The service advisor Ericka has a nasty attitude! The service manager Duece doesn’t take responsibility for his employees actions. Didnt even want to address the condescending Tone I was spoke to in by the service advisor. More

Very professional on how he explains things and negotiates. Great salesman for sure. Easy to work with. negotiates. Great salesman for sure. Easy to work with. More

While my salesman was helpful the management did not follow through. I was told I had manuals for my used car and they weren't in the vehicle. I asked for them and was told to Google it. They said I h follow through. I was told I had manuals for my used car and they weren't in the vehicle. I asked for them and was told to Google it. They said I had floor mats then didn't include the drivers side. More

Courtesy and prompt service was excellent . ,launge area is accommodating ., Nice show room and nice cars ,launge area is accommodating ., Nice show room and nice cars More

The team is very professional. Keeps me informed and is efficient. They make recommendations and are helpful Keeps me informed and is efficient. They make recommendations and are helpful More

I was in and out of the dealership very quickly and satisfied with my service. I appreciate Ericka keeping me informed. She is always kind and friendly, I have been going to Criswell for several years satisfied with my service. I appreciate Ericka keeping me informed. She is always kind and friendly, I have been going to Criswell for several years. More

I recently had the pleasure of being assisted by Elizabeth, and I must say, it was an absolutely fantastic experience. From the moment I walked in, her warm and welcoming demeanor put me at ease, an Elizabeth, and I must say, it was an absolutely fantastic experience. From the moment I walked in, her warm and welcoming demeanor put me at ease, and I knew I was in good hands. Elizabeth's knowledge and expertise were immediately evident as she patiently listened to my needs and offered valuable insights and recommendations. She went above and beyond to ensure that I had all the information I needed to make an informed decision. What truly sets Elizabeth apart is her exceptional customer service. She was not only professional but also genuinely caring, making me feel like a valued customer throughout the entire process. Her attention to detail and willingness to answer all my questions left me thoroughly impressed. I left our interaction feeling confident and satisfied with the assistance I received, and I couldn't help but think that I want to come back to be assisted by her again in the near future. Elizabeth's dedication to her work and her customers is truly commendable. In a world where excellent customer service can be hard to come by, Elizabeth stands out as a shining example of what it means to go above and beyond to ensure customer satisfaction. I highly recommend seeking her assistance, and I can't wait for the opportunity to work with her again. Thank you, Elizabeth, for making my experience truly excellent! More

I appreciate Edwin bringing the Sentra to me this evening. I don't like driving at night. Edwin was very personable & knew the car pretty well. evening. I don't like driving at night. Edwin was very personable & knew the car pretty well. More

I have been using the Criswell service department for years. It was always up and exceeding my expectations and I recommend Criswell Nissan service to anyone with a Nissan car. years. It was always up and exceeding my expectations and I recommend Criswell Nissan service to anyone with a Nissan car. More

I had been having issues with my car for several weeks. They immediately were able to get me in, diagnose and fix the issue problem. Staff was very nice and helpful! They immediately were able to get me in, diagnose and fix the issue problem. Staff was very nice and helpful! More