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Criswell Nissan
Germantown, MD
910 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 910 reviews
October 16, 2024
Took less than one hour to change oil and rotate the tires very god job tires very god job More
by baltobirdsx2
Verified Customer
October 12, 2024
Very professional dealership , I would recommend them to everyone I know. Salespeople were very nice. everyone I know. Salespeople were very nice. More
by darnell392
October 11, 2024
Good. Adding a post service car wash option could be really nice for convenience purposes Adding a post service car wash option could be really nice for convenience purposes More
by Car
October 10, 2024
Good people and decent dealership. Slow on delivery of services and communication but they’ll come through. Slow on delivery of services and communication but they’ll come through. More
by hdemattos
Employees Worked With
October 10, 2024
Accommodated us on a Sunday; let us test drive; was helpful and accommodating to ys helpful and accommodating to ys More
by Laracroft
Employees Worked With
October 10, 2024
Awesome people. Eric made me very comfortable from the first day we meet. He communicated well.i had another option in mind that my mind was already fixed on getti Eric made me very comfortable from the first day we meet. He communicated well.i had another option in mind that my mind was already fixed on getting but he some how gave more enough reason to to choose Nissan . The Finance woman was great as well. She made the process very smooth Nissan reception overall was just exceptional. More
by Renebenjamin613
October 09, 2024
Criswell always takes care of my car and is easy to deal with. You can tell they care not only about your car but also about you and your passengers to make sure you’re safe. with. You can tell they care not only about your car but also about you and your passengers to make sure you’re safe. More
by GreeksinMD
Employees Worked With
Other Employees :
Pai deserves 5 stars
October 07, 2024
Enrique was very nice and helpful. I had some headaches with getting the prices I was quoted at the dealership, but enrique helped me navigate the process I had some headaches with getting the prices I was quoted at the dealership, but enrique helped me navigate the process More
by liam.swiggard
Employees Worked With
October 05, 2024
Always a pleasure dealing with Criswell The staff is very helpful and professional. They know what they’re doing and take care of the customer. I I enjoy going there. helpful and professional. They know what they’re doing and take care of the customer. I I enjoy going there. More
by Gpmargelos
Employees Worked With
