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Criswell Nissan

Germantown, MD

Overview
Employees
Reviews
Vehicles
4.5
901 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
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19574 Amaranth Drive

Germantown, MD

20874

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Showing 901 reviews

October 20, 2024

I had a really good experience from the sales person all the way to the finance manager smoothies can be really appreciate that most dealerships do a lot of pressuring and they did not definitely would r More

by eoiii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Criswell Nissan responded

We're happy to see you were pleased with your overall car buying experience at Criswell. Thanks again for sharing this high star rating and don't hesitate to reach if we can help in any other way.

October 16, 2024

Took less than one hour to change oil and rotate the tires very god job More

by baltobirdsx2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gargiulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Thorner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Criswell Nissan responded

Thanks so much for taking the time to let us know you were satisfied with the timely service you received at Criswell! We look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

October 13, 2024

Pai was the best. Greatly appreciated for his help. Surely look for him when you come to service your car problems. More

by LoveMyX5
Recommend Dealer
Yes
Employees Worked With
Pai
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Oct 14, 2024 -

Criswell Nissan responded

Thanks so much for sharing this positive feedback about our staff! Don't hesitate to reach out if we can be of further assistance.

October 12, 2024

Very professional dealership , I would recommend them to everyone I know. Salespeople were very nice. More

by darnell392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rubin Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Engram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Criswell Nissan responded

It's wonderful to know our friendly and professional team earned your recommendations! We look forward to the next opportunity to work with you here at Criswell.

October 11, 2024

Good. Adding a post service car wash option could be really nice for convenience purposes More

by Car
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Criswell Nissan responded

Thanks so much for choosing Criswell and taking the time to share this feedback. We hope to see you again when your vehicle is due for its next routine service visit.

October 10, 2024

Accommodated us on a Sunday; let us test drive; was helpful and accommodating to ys More

by Laracroft
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Criswell Nissan responded

It's great to see you had an overall outstanding experience at Criswell! We value your business and hope you'll keep us in mind for any future automotive needs.

October 10, 2024

Awesome people. Eric made me very comfortable from the first day we meet. He communicated well.i had another option in mind that my mind was already fixed on getti More

by Renebenjamin613
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rubin Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Engram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Criswell Nissan responded

It's great to see you were pleased with your overall experience at Criswell! Our courteous and capable team is always happy to help, and we encourage you to reach out if we can be of further assistance.

October 10, 2024

Good people and decent dealership. Slow on delivery of services and communication but they’ll come through. More

by hdemattos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Crabbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Criswell Nissan responded

Thank you for sharing this feedback. We apologize for any inconvenience and hope you'll keep us in mind for any future automotive needs.

October 09, 2024

Criswell always takes care of my car and is easy to deal with. You can tell they care not only about your car but also about you and your passengers to make sure you’re safe. More

by GreeksinMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Crabbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rubin Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Engram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashanti Shackleford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pai deserves 5 stars
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Oct 09, 2024 -

Criswell Nissan responded

Our top notch team is here to provide for all of your automotive needs, and it's rewarding to know you can depend on them to provide an excellent service experience. We value your business and look forward to working with you again.

October 07, 2024

Enrique was very nice and helpful. I had some headaches with getting the prices I was quoted at the dealership, but enrique helped me navigate the process More

by liam.swiggard
Recommend Dealer
Yes
Employees Worked With
Enrique Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Criswell Nissan responded

Thank you for sharing this feedback. We apologize for any inconvenience and welcome you to reach out if we can be of further assistance.

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