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Criswell Nissan

Germantown, MD

4.6
1,090 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
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19574 Amaranth Drive

Germantown, MD

20874

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Showing 1,090 reviews

November 29, 2025

Always a great experience when dealing with Criswell Nissan very prompt cars ready when promised or has always done properly More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2025 -

Criswell Nissan responded

Thanks for letting us know we met your expectations! We look forward to seeing you soon!

November 28, 2025

The repair work was carried out efficiently and meticulously, with the vehicle returned to me within a few days. I particularly valued the technician's diligence in ensuring all necessary repairs w More

by NUNEZ.BRIDGETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie
Nov 30, 2025 -

Criswell Nissan responded

It's wonderful to know you enjoyed an all-around outstanding service event while working with our friendly and professional team. We value your business and welcome you to reach out if we can be of further assistance.

November 27, 2025

Always the best customer service. Love coming to Criswell Nissan and never been disappointed. Thank you! More

by Hiba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2025 -

Criswell Nissan responded

Thanks for sharing this positive feedback! We look forward to your next visit with us!

November 26, 2025

The quality of the service I get from Criswell Nissan in Germantown, MD, is consistently outstanding. They always offer and provide the best service for the client. More

by LEAL2600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2025 -

Criswell Nissan responded

It's great to see you can count on our top notch team to provide a standout service event each time you bring your vehicle in for maintenance. We value your business and look forward to seeing you soon!

November 22, 2025

Service is always excellent at Criswell Nissan in Germantown MD. In addition to this dealership servicing my Nissan auto, I recently had some body work done on my auto at the Body Shop at Criswell i More

by WHETRO3017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deuce and Kevin Figueroa
Nov 22, 2025 -

Criswell Nissan responded

Thank you for taking the time to share this wonderful review! Whether it's sales or service, we are here to help with all of your automotive needs and welcome you to reach out if we can be of further assistance.

November 20, 2025

Good service, relatively fast. Clean facility. Free coffee is greatly appreciated. Friendly staff. Will go back for sure More

by LO.Y.BUI
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Wayne Crabbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2025 -

Criswell Nissan responded

It's great to see you enjoyed your recent experience at Criswell! We look forward to your next visit with us!

November 20, 2025

Great service as always, minimal wait for my car to be serviced and the facility is very clean. More

by ARETHAW71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2025 -

Criswell Nissan responded

We're happy to see you can depend on our skilled staff to provide a great service experience. Thanks again for choosing Criswell to provide the routine maintenance your car needs to stay in tip top shape!

November 16, 2025

Friendly and helpful staff. Good cars at fair price. Would recommend to anyone looking for a New Nissan. More

by El_teve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ami Dewonou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2025 -

Criswell Nissan responded

Thanks for choosing Criswell! It's wonderful to know you were pleased with your recent experience. Please give us a call or stop by if we can be of service to you in the future.

November 13, 2025

Excellent Service department. Promptly greeted, stated my service needs, and they were taken care of in a timely manner. Payment was smooth and without incident. Thank you Cris More

by EJE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2025 -

Criswell Nissan responded

It's our goal to provide a simple and seamless service event, and it's wonderful to know you were completely satisfied with your recent experience. We value the opportunity to work with you and look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

November 05, 2025

i recommend this Service Center to my friends and relatives. it was wary nice time in service center. More

by ALEKSANDRBELOPOLSKIY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2025 -

Criswell Nissan responded

It's rewarding to know we earned both your business and your recommendations! Thanks again for choosing Criswell for your automotive needs. We look forward to seeing you soon!