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Criswell Nissan
Germantown, MD
977 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 977 reviews
October 02, 2024
The service was good. Everything went well they checked everything and even the shuttle service was good Everything went well they checked everything and even the shuttle service was good More
by savd2praze
Verified Customer
October 01, 2024
Very quick service, got me in and out with no hassle, and did what needed to be done. did what needed to be done. More
by dfarah
Employees Worked With
October 01, 2024
Sean was a pleasure to work with. He was very kind and patient with me. He answered all my questions with a smile. Sean even offered my son and daughter some pizza for having to wait He was very kind and patient with me. He answered all my questions with a smile. Sean even offered my son and daughter some pizza for having to wait through the process. All in all I was very pleased with the service and I love my new car! More
by rosetta.johnson
Employees Worked With
September 29, 2024
I will always go to them because I trust them. Deuce makes sure things get done right and if they don’t, he makes sure it gets corrected. Deuce makes sure things get done right and if they don’t, he makes sure it gets corrected. More
by LDGREEN378
September 28, 2024
High-quality service on Ariya; installation of fog lights; valuable recommendations on tire replacement; pleasant experience lights; valuable recommendations on tire replacement; pleasant experience More
by BARTLETTGEC
Employees Worked With
September 27, 2024
It was easy to schedule an appt and service was fast and convenient. Would recommend. convenient. Would recommend. More
by savinodan
Employees Worked With
September 26, 2024
Did take two visits to repair everything under warranty but everything that was broken now works as it should. The tech did leave some sticky finger prints on the front passenger window that took a bit of but everything that was broken now works as it should. The tech did leave some sticky finger prints on the front passenger window that took a bit of work to remove. otherwise the car was left in good order. More
by fj.winter
Employees Worked With
September 23, 2024
Gail Sterling handled our expectations very well. Loved the overall experience from the first call I made to final pickup and delivery Loved the overall experience from the first call I made to final pickup and delivery More
by Prateek Aggarwal
September 22, 2024
We had a great experience at Criswell Nissan! Eric and the team have been really accommodating in guiding us through the process of getting our dream car. I highly recommend Criswell Nissan! Eric and the team have been really accommodating in guiding us through the process of getting our dream car. I highly recommend Criswell Nissan! More
by combistajohncarlo
Employees Worked With
