Criswell Nissan

My overall experience with Chriswell was great. Before I went to the dealership I spoke with Mr. Santos and stated what I was looking for,the amount I willing to spend, and that I would only spend 1.5 hrs a went to the dealership I spoke with Mr. Santos and stated what I was looking for,the amount I willing to spend, and that I would only spend 1.5 hrs at the dealership. If a deal was not made in that timeframe and at my expectations, I was going to follow-up on my other leads. Mr. Santos, Mr. Emani and Mr. Otchere were very professional and attentive while discussing business. EXCELLENT CUSTOMER SERVICE!! I felt very comfortable in their presence. I like the fact that I was not being pressured to buy just any vehicle. They took the time to show all the vehicles that were in my price range, negotiating the best purchase, and the best interest rate possible. The purchase was well worth the extra time I spent at the dealership. I will be back next fall to purchase my 2013 Altima. More

Very friendly , didn't badger us into buying the vehicle, kept in contact an gave us constant updates when new vehicles came in. Overall Eric was excellent ! I Plan on coming back to deal with Eric to pu kept in contact an gave us constant updates when new vehicles came in. Overall Eric was excellent ! I Plan on coming back to deal with Eric to purchase another vehicle ! More

they really treated me very good they also help me look for what i wanted.i would like you to pay a very good attention to kwame he is a very goog guy. everyone at that dealership were very helpful. for what i wanted.i would like you to pay a very good attention to kwame he is a very goog guy. everyone at that dealership were very helpful. More

I am very happy with my used car purchase. Eric Konan was my salesman and he is very knowledgeable. When I met Eric and described the used car I was looking for. He was professional, friendly and most o was my salesman and he is very knowledgeable. When I met Eric and described the used car I was looking for. He was professional, friendly and most of all knowledgeable. Eric instantanly knew the right car for me. The used Maxima I purchased had only 9,000 miles i really love this car and it is perfect! I will certainly recommend Criswell Nissian to my friends and family and insist they ask for Eric Konan! Ms. Parker More

One of the reasons I put off buying a car for so long (aside from the fact that my 2000 Nissan Pathfinder was still running strong) was that the car-buying process is so exhausting and stressful. I was b (aside from the fact that my 2000 Nissan Pathfinder was still running strong) was that the car-buying process is so exhausting and stressful. I was beyond pleasantly surprised with my experience at Criswell Nissan. Everyone was courteous and professional. No high-pressure sales tactics or any of the expected "let me talk to my manager" delay tactics. No nonsense and a good deal. Dante was relaxed and friendly (and patient!) My thanks to the whole team for a great experience-and a great vehicle! More

I want to first say "Thank You" Eric for extending yourself late Thursday evening, for you to call me back and mention you would be here when I get there meant a great deal. The professional extending yourself late Thursday evening, for you to call me back and mention you would be here when I get there meant a great deal. The professional courtesy you extended to my counterpart and the time you allowed me to completely survey the vehicle not only speaks volume for Criswell Nissan but more importantly to you. I have already passed on your contact information to a few friends, who I know will be looking to purchase a vehicle in the months to come. Thank you so much Eric, for the vehicle and your professionalism made my day and my family very happy. More

I highly recommend this dealership to anyone wanting a smooth, friendly and personalized approach to their car buying experience- who doesn't want that? I went to this dealership because I had been highly smooth, friendly and personalized approach to their car buying experience- who doesn't want that? I went to this dealership because I had been highly satisfied when working with Kwame Otechere in the past at a different dealership and knew that he was now there. I was confident that I would be pleased with the end result in this situation as well and Kwame did not disappoint. He provided me with the same high quality service despite my very complicated situation and I walked out of the dealership with the very car I wanted at the price I needed. I couldn't be any more pleased with the whole interaction and will seek him out in the future if the need should arise. More

I WAS EXSTREMELY SATISFIED. I WENT INTO THE DEALER WITH THE INTENTION OF JUST GETTING MY 2006 MURANO APPRAISED AND GET AN ESTIMATE ON A NEW CAR. WHEN I CAME , I ASKED FOR LUC. THEY PAGED HIM AND HE CAME TO THE INTENTION OF JUST GETTING MY 2006 MURANO APPRAISED AND GET AN ESTIMATE ON A NEW CAR. WHEN I CAME , I ASKED FOR LUC. THEY PAGED HIM AND HE CAME TO GREET ME IMMEDIATELY. LUC INTRODUCED ME TO KWAME AND SAID THAT HE WOULD ASSIST ME. I TOLD KWAME I JUST WANTED TO GET MY CAR APPRAISED AND SEE IF I COULD GET A NEWER CAR. I ASKED HIM IF HE COULD MAKE IT HAPPEN. KWAME SAID THAT HE WOULD DO EVERYTHING HE COULD. KWAME THEN GOT MY CAR APPRAISED AND HAD ME FILL OUT AN APPLICATION. AFTER, GETTING THE AMOUNT THAT I OWED ON MY CAR HE SAID THAT I REALLY NEEDED TO GET OUT THE CAR BECAUSE IT WAS VALUED LESS THAN I OWED. HE SAID THAT HE COULD HELP ME GET INTO SOMETHING THAT I WOULDN'T BE UPSIDE DOWN IN. I TOLD HIM THAT MY CAR IS FULLY LOADED AND I WOULD ONLY TRADE IT IN FOR A CAR THAT IS FULLY LOADED AS WELL. I ASKED TO SEE THE 2012 MURANO SL AWD, HE SHOWED ME THE CAR IT WAS BEAUTIFUL. THEN CAME THE HARD PART, HE GAVE THE APPLICATION TO MIKE TO SEE WHAT THEY COULD DO FOR ME. MIKE SAID THAT I COULD GET INTO THE CAR BUT THE PAYMENTS WOULD BE ABOUT $900 A MONTH. I TOLD KWAME THAT WAS OUT OF MY PRICE RANGE. KWAME SUGGESTED I LOOK AT A ALTIMA. I SAID I ONLY WAS INTERESTED IN SUV'S. KWAME THEN SUGGESTED A ROUGE. I WASN'T REAL FAMILAR WITH THE ROUGE. KWAME THEN SHOWED ME A FULLY LOADED 2012 ROUGE. AFTER TEST DRIVING THE ROUGE I WAS PLEASED AND WAS READY TO SIGN MY LIFE AWAY.I TOLD KWAME TO ASK MIKE WHAT HE COULD DO FOR ME. KWAME CAME BACK AND SAID I WAS APPROVED AND IT THE PAYMENTS WOULD BE IN MY RANGE AND I WOULD NOT BE UPSIDE DOWN ANYMORE. KWAME THEN TOOK ME INTO KRYSTIE'S OFFICE TO DISCUSS THE DETAILS. AFTER TALKING TO KRYSTIE MY DOWN PAYMENT WENT DOWN FROM $2500 - $2000 AND MY MONTHLY PAYMENT WENT DOWN BY $3 (YIPPEE). KWAME HAD THE ROUGE DETAILED AND MY LICSENCE PLATES PUT ON MY NEW CAR. HE THEN SHOWED ME HOW TO USED ALL MY NEW GADGETS AND GOT ME ON MY WAY. IN CLOSING I WOULD LIKE TO SAY THAT IN ALL OF MY EXPERIENCES IN CAR DEALERSHIPS, THIS WAS BY FAR MY BEST. THE STAFF WAS EXTREMELY KNOWLEDGABLE, HELPFUL AND FRIENDLY. FROM THE MOMENT I CAME IN I FELT AT HOME. More

He was an excellent sales person , easy to talk to very helpful and friendly. I just purchased a 2004 ford exployer for a great price. If I am in the market of buying another car or know a friend who's lo helpful and friendly. I just purchased a 2004 ford exployer for a great price. If I am in the market of buying another car or know a friend who's looking to buy a car I am going to send them to Eric Konan at Criswell Nissan in Germantown. Thank You Maurice and Patrice Chavous More

I have been driving my new Altima a little over a week now. So far have absolutely NO complaints. I do want Dante Marino and other members of the Criswell team who assisted in making the purchase h now. So far have absolutely NO complaints. I do want Dante Marino and other members of the Criswell team who assisted in making the purchase happen know how much I appreciate the courteous and efficient service provided. The "dreaded car shopping experience" turned out to be the best and most enjoyable process I've encountered when buying a new or used car. My husband even commented on how smoothly and quickly everything went. Please convey my thanks to everyone! Sincerely, Patricia Hood More