Criswell Nissan

I have purchased several cars throughout the years, I I have purchased several cars throughout the years, I have never received the quality service from start to finish, as I did with the fine people o I have purchased several cars throughout the years, I have never received the quality service from start to finish, as I did with the fine people of Criswell Nissan. I was initially contacted by Dante Marino. He informed me of many of the options I had available and he extremely knowledgeable in all aspects when it came to my car buying purchase. I was expecting the average experience and the old"car salesman" experience but it was anything but. Straight forward honest and made this the best car buying experience I've ever had. I was running late for my scheduled appointment so Mike Premo had stepped in to complete the paperwork. Again it was a seamless transition and everyone one was on the same team working toward my goal of purchasing my new car. Not to be outdone I then met Krystie Zhang, that completed the purchase and was able get me an even better financing option that I had coming into the dealership. If you are looking for a car, without that typical "car buying experience" head over to see the great people of Criswell Nissan. You won't regret it. Keep up the great work guys! Thanks again! More

So, I was in the market to replace my Civic for something slightly bigger. Checked out Accord, Sonata and Altima. After test driving all three cars, I decided to go with Altima. Now, some of you may be t slightly bigger. Checked out Accord, Sonata and Altima. After test driving all three cars, I decided to go with Altima. Now, some of you may be thinking why I ditched Accord for an Altima, are they that bad? Not at all. I was comparing 2011/12 Accord and Sonata with a 2013 Altima, and from the price point, I think Altima was the best choice for the money. No doubt. So, after narrowing it down to Altima, my and my brother went to a couple of Nissan dealers, and ended up at Criswell, once again. All in all, this is my 3rd purchase from Criswell Nissan in last 2 years. 2 for my house hold, and one for my sister. And to be honest with you all potential buyers and readers, every single time Criswell gave me the best price and service, hands down. Our Sales person, Frank, was new to the dealership, but he knew his product well. Our Sales manager, Adam, was an absolute pleasure to work with. Frank made sure that we get the car that we want, and Adam made sure that we get a fair price for our trade-in and best price for our purchase. I can safely say that in the future whenever I will be in the market for a new vehicle, I will definitely swing by Criswell Nissan. Keep up the great job you guys are doing and hope to see you all again for my future purchases. More

Dante made our car buying experience smooth and pleasant. We never felt pressured, conned, confused, or any of the negative stereotypes that surround buying a new car. Instead, Dante acted and spoke professi We never felt pressured, conned, confused, or any of the negative stereotypes that surround buying a new car. Instead, Dante acted and spoke professionally, honestly, and efficiently. I am not exaggerating when I say that as long as Dante is in this business, I will not buy a car using anybody else. More

My Wife and I contacted the Criswell Nissan in Germantown in regards to a truck that we saw online at autotrader.com. We were able to talk with Dante about the online posting and discussed what our expectati in regards to a truck that we saw online at autotrader.com. We were able to talk with Dante about the online posting and discussed what our expectation was of the dealership, and some prior bad experiences that we had encountered and wanted to avoid. Dante assured us that Criswell Nissan would not disappoint, and WOW was he right. This was the 5th vehicle that my wife and I have purchased from a dealership, and this was easily our best experience. Dante was very forward and disclosed any and all problems, and made this often-complicated agreement very simple. Needless to say, we are very pleased with our experience with both the dealership, and our salesman Dante Marino. OUR NEXT VEHICLE WILL BE PURCHASED THROUGH THIS DEALER! More

I purchase 2013 Nissan Altima SV The sales person were I purchase 2013 Nissan Altima SV The sales person were great, I do recommend him highly Excellent customer service; price were very good compare t I purchase 2013 Nissan Altima SV The sales person were great, I do recommend him highly Excellent customer service; price were very good compare to another dealer More

With almost a decade having passed since my first car buying experience, I had almost forgotten how difficult and emotional it can be. After a horrible experience at my local dealership just a couple of buying experience, I had almost forgotten how difficult and emotional it can be. After a horrible experience at my local dealership just a couple of weeks ago in New Jersey, I was not optimistic about a positive experience this time around either. Long story short: I was proven wrong. Not by a dealership around me, but from one 250 miles away in Germantown, MD. I am going to copy and paste the email I sent to Adam, Michael and Krystie with a CC to the General Manager of the dealership, Kevin Szot. S*** B*** <s***.s*****.b***@gmail.com> 10:50 AM (13 hours ago) to aherrick, mpremo, nissanfinance, KSzot Dear Adam, Mike and Krystie, I just wanted to send a quick note and thank you for proving me wrong. It is not very often that I personally come across sales professionals who go above and beyond what is required of them to ensure customer satisfaction. I do realize that because of repetitive negative experience at the hands of other car dealerships, I may have been quick to get emotional. And for that, please accept my most sincere apologies. In hindsight, I am extremely thankful and consider myself blessed to have made the initial contact with Adam, who I cannot speak highly enough of. At the end of the day, I know what I received was terrific value for my purchase. Perhaps it was a sign of the times, terrific overall business management [Adam mentioned that it costs nothing for you to place classifieds on eBay] or a combination of both that allowed me to walk away with the Juke. Whatever the reason may be, please know that I have already begun telling people in my network they should head to Criswell Nissan in Germantown, MD to get their next vehicle. I, personally, anticipate another vehicle purchase in my family this upcoming summer and you are #1 on my list. Please know that O*** [the gentleman who accompanied me] shares my sentiments. Hope you have a great holiday season. Happy New Year! Sincerely, S*** B*** 212-***-**** More

Came in with my Wife and Child to look into the purchase of a Used 2012 Nissan Sentra that we saw online. I came in expecting to have to fight for a fair price and treatment like most dealerships are stereo of a Used 2012 Nissan Sentra that we saw online. I came in expecting to have to fight for a fair price and treatment like most dealerships are stereotyped to be like but the overall process was very easy and stress free. I went in with a pre approval and monthly budget in mind and the everyone made sure that I got what I intended that even beat the financing that I had received from my pre approval. Overall, an excellent experience that I will whole heartedly recommend to anyone looking to make the commitment to a new vehicle. More

I never new the dealership existed until Saturday, December 1. I took a friend to the dealership to pick-up a loaner. While waiting, I met Dante and told him that need an other car. I have been driv December 1. I took a friend to the dealership to pick-up a loaner. While waiting, I met Dante and told him that need an other car. I have been driving a 16 year old Volvo (1997)around the beltway to see my Dad in a nursing home for 3 years. I had so many issues with car - I knew it would give out one day. Swann Kim and Dante Marino helped me to get a new car that was good a fit for me. I cannot expressed how grateful to Swann, Dante and Krystie. They are an excellent team. I will recommend this dealership to my friends and family because I know there is caring people working there. In a time, when customer service is no longer a top priority to some businesses,it is great to know that your employees know the importance of customer care. Thanks You all for a wonderful experience. Pat Jackson Happy Customer More

He was very patient with me and followed up. He found what i was looking for and called me several times and did not give up. what i was looking for and called me several times and did not give up. More

I really appreciate the service that Criswell Nissan Provides. Kwame is a great sales man. He is Very helpful, informative, and he gives great customer service. Mike is awesome. He has all the finance i Provides. Kwame is a great sales man. He is Very helpful, informative, and he gives great customer service. Mike is awesome. He has all the finance information that you need. He is the best for finance. He is very nice to talk too also. Swann is very helpful to get the sale done. He will work with you for your sale/trade. Randy will make sure you are happy with your sale and help with anything you need done. I really enjoy going to Criswell Nissan. You receive great deals and great service from them. The service dept is very helpful also. Thank you Kwame, Mike, Swann, and Randy for what you did for me to get my awesome 2012 Nissan Maxima SV Sport. More