Criswell Nissan
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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They give you a very good diagnosis of your vehicle without unwanted things don’t need until later on. without unwanted things don’t need until later on. More
me encanto la experiencia en nissan muchas gracias enrique por tu paciencia, muy buen servicio ! enrique por tu paciencia, muy buen servicio ! More
Edwin Hernández was amazing sale person my daughter is really happy with her car thanks you guys for an amazing experience at your dealer really happy with her car thanks you guys for an amazing experience at your dealer More
An unbeatable price and great service by the entire Criswell team from start to finish. Ms. Velasquez was friendly and helpful in completing the purchase. She assisted with my 8 year old Son who was bo Criswell team from start to finish. Ms. Velasquez was friendly and helpful in completing the purchase. She assisted with my 8 year old Son who was bouncing off of the walls while simultaneously tending to my needs as a customer. More
Enrique was absolutely amazing! He was so patient and kind, making sure he took the time to understand our daughters needs and concerns with what she wanted in a new car. He showed He was so patient and kind, making sure he took the time to understand our daughters needs and concerns with what she wanted in a new car. He showed her all of the features in her new car, making sure she understood them and how they worked. He was so sweet and professional...definitely a big asset to the Criswell Nissan team! More
Great service: reliable, effective, fast, knowledgeable, courteous! Adviser applied provided discount as requested. The car was returned clean and fresh. I am satisfied with the service 100%! courteous! Adviser applied provided discount as requested. The car was returned clean and fresh. I am satisfied with the service 100%! More
Elisabeth was very informative and knowledgeable about the Mustang. Crystal finance was also a pleasure to work with. the Mustang. Crystal finance was also a pleasure to work with. More
Extremely friendly, professional, and helpful. I would recommend anyone to go to this location. I always experience good customer service. I would recommend anyone to go to this location. I always experience good customer service. More
The dealer has a lot of issues with every step of the purchase process. Couldn’t figure out how to print my insurance. My new plates took forever to come in. No finance person in house. I never even was purchase process. Couldn’t figure out how to print my insurance. My new plates took forever to come in. No finance person in house. I never even was instructed on how to make an account and make payments. The dealer brought me to service area to make an appointment to get recalls fixed while I waited and the service people seemed annoyed that he did that. I made an appointment that day and when I showed up for it the next week they had no record of my appointment. Total incompetence. The whole process took way too long. No complimentary water or coffee. More
Made appt to drive vehicle. Vehicle ready when I Arrived. Drove it purchased it. All within 2 hours. Highly recommend Edwin. Vehicle ready when I Arrived. Drove it purchased it. All within 2 hours. Highly recommend Edwin. More