Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Top notch, straight shooter: in&out, problems fixed! Took the car in to fix Sat antenna problems and a couple of other minor things. Scott knew exactly what the issue was and how to fix it. I really li Took the car in to fix Sat antenna problems and a couple of other minor things. Scott knew exactly what the issue was and how to fix it. I really like Scott's demeanor, attitude, and customer service. Also very much appreciate a straight talk and none of the "hmmm ... let me see ... not sure if we can do that ... it's normal ... " Car was ready as promised but I got stuck in traffic on the way to Criswell so I asked if I could return the loaner car the next day. We exchanged emails while I was in traffic and he was very quick. "No worries ... come tomorrow" was the answer and nothing like what other dealers do when they give you a cheap loaner car! Bottom line: First time working with Scott and the experience was A+++. Thank you! More
Thanks for the excellent service! In past few months, I had to visit several times Maserati service due to car problems. During all these visits and dealing with Scott Oliver, I have e In past few months, I had to visit several times Maserati service due to car problems. During all these visits and dealing with Scott Oliver, I have experienced the highest professional standards. Cudos for the good job to Scott and the service team. Jiri Jonas More
kind and honest! Scott Oliver and his technician have be one of the most professional teams in car repair as they corrected a very complicated problem with my Maserati Scott Oliver and his technician have be one of the most professional teams in car repair as they corrected a very complicated problem with my Maserati GranTurismo with relative ease. Their sophisticated knowledge allowed the overall cost of the repair to be remarkably minimized. This speaks to two significant attributes: expertise and honesty. This is a rare combination to find in this day in age in any and all professions. More