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Criswell Maserati - Alfa Romeo
Germantown, MD
593 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time.
Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices!
Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Showing 593 reviews
January 24, 2015
Top notch, straight shooter: in&out, problems fixed! Took the car in to fix Sat antenna problems and a couple of other minor things. Scott knew exactly what the issue was and how to fix it. I really li Took the car in to fix Sat antenna problems and a couple of other minor things. Scott knew exactly what the issue was and how to fix it. I really like Scott's demeanor, attitude, and customer service. Also very much appreciate a straight talk and none of the "hmmm ... let me see ... not sure if we can do that ... it's normal ... " Car was ready as promised but I got stuck in traffic on the way to Criswell so I asked if I could return the loaner car the next day. We exchanged emails while I was in traffic and he was very quick. "No worries ... come tomorrow" was the answer and nothing like what other dealers do when they give you a cheap loaner car! Bottom line: First time working with Scott and the experience was A+++. Thank you! More
by jmapar
Employees Worked With
Scott Oliver
January 22, 2015
Thanks for the excellent service! In past few months, I had to visit several times Maserati service due to car problems. During all these visits and dealing with Scott Oliver, I have e In past few months, I had to visit several times Maserati service due to car problems. During all these visits and dealing with Scott Oliver, I have experienced the highest professional standards. Cudos for the good job to Scott and the service team. Jiri Jonas More
by JJONAS
Employees Worked With
Scott Oliver
January 22, 2015
kind and honest! Scott Oliver and his technician have be one of the most professional teams in car repair as they corrected a very complicated problem with my Maserati Scott Oliver and his technician have be one of the most professional teams in car repair as they corrected a very complicated problem with my Maserati GranTurismo with relative ease. Their sophisticated knowledge allowed the overall cost of the repair to be remarkably minimized. This speaks to two significant attributes: expertise and honesty. This is a rare combination to find in this day in age in any and all professions. More
by niku singh
Employees Worked With
Scott Oliver
