Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Great selection of Maseratis and an awesome group of people These guys really know what they are doing. I drove from Virginia because they have a huuuuuge inventory. Any color I wanted was there. They have a These guys really know what they are doing. I drove from Virginia because they have a huuuuuge inventory. Any color I wanted was there. They have a selection that nobody else has. I shopped NY, NJ, FL and up and down the east coast but these guys had it all. Then when I came to the dealership, they were very welcoming, warm and always were attentive. I met the service manager along with everyone in sales. These guys are not your typical car sales guys. I got a good deal, good value for my trade and now I am driving in my new Ghibli. Thank you for restoring my faith in humanity. I will recommend them to anyone who is looking at a luxury car. Oh and I love my Ghibli too! More
Great Car, Great Price We went to all of the area dealerships and Alberto was able to come up with a best offer on our first phone call, without the haggling. After a short We went to all of the area dealerships and Alberto was able to come up with a best offer on our first phone call, without the haggling. After a short negotiation, they had all of the paperwork ready for when I showed up and it was very smooth. The only thing that they didn't offer (and I didn't know to ask for) was to drill into the bumper for the front plate, which is required in VA. I had to take it in for a separate service appointment after the fact. Regardless, it was a good experience, and I'm comfortable with the price we paid and the service received. More
Excellent customer service We were in the market for a Ghibli S Q4 and from the moment we met Alberto Zamorano he made the process as easy and stress free as possible. Alberto We were in the market for a Ghibli S Q4 and from the moment we met Alberto Zamorano he made the process as easy and stress free as possible. Alberto was very patient with us, especially since we can be demanding at times. Alberto was very friendly, not pushy, and listened to everything that we requested. He was able to find us the car that exceeded our needs and we are extremely happy with the car, the process, Criswell, and especially Alberto. We would definitely go back to Alberto and Criswell when we are in need of another vehicle in the future. More
Outstanding and fabulous car This is a marvelous car, and a first rating car!! The customer service was amazing!! The quality of work was magnificent!! It was a wonderful choic This is a marvelous car, and a first rating car!! The customer service was amazing!! The quality of work was magnificent!! It was a wonderful choice of mine!! Thanks guys !!! More
Outstanding experience My wife and I bought a Ghibli Q4 in January 2015 and could not have been more pleased with the service from Criswell and in particular Abiola. The wh My wife and I bought a Ghibli Q4 in January 2015 and could not have been more pleased with the service from Criswell and in particular Abiola. The whole process was hassle free, friendly and without any pressure. Abiola found us the color and options that we wanted and was very helpful in getting us a good deal. We would recommend Criswell and Abiola to anyone looking for a Maserati. More
The Best Car Salesman I have ever met I met George through an internet inquiry and he could not have been more responsive or professional. When I met him in person he was even more so. He I met George through an internet inquiry and he could not have been more responsive or professional. When I met him in person he was even more so. He said he would not push us or tell us something he couldn't do which was exactly what he did. I shopped around quite a bit and it was because of George that I returned to Criswell and true to his word I got the best deal there. I would recommend him and the dealership to any of my friends and family. I love the Quattroporte. Bob B More
Bar None I leased my Ghibli on July 4, 2014. The whole staff at Criswell Maserati were very professional, kind, accommodating and easy to work with. There was I leased my Ghibli on July 4, 2014. The whole staff at Criswell Maserati were very professional, kind, accommodating and easy to work with. There was no hidden agenda with the team. The lease was effortless and seamless. What is also very nice is that Abiola (Ab) periodically checks in with me to see if all is ok and if I am enjoying Her. That is kind. Scott, the service gentlemen is also very kind and says that his door is always open for whatever I need. Omar, the manager was also very accommodating. He approved paperwork and made sure everything was taken care of on the weekend--even when they were closed! I wholeheartedly recommend this dealership to anyone who wants great, exceptional customer service; I will definitely be going back to them when my lease is up! More
Exceptional Customer Service I bought my Maserati Ghibli in April 2014 from Crisswell Maserati. After the purchase I have been mainly dealing with the service manager Scott. Since I bought my Maserati Ghibli in April 2014 from Crisswell Maserati. After the purchase I have been mainly dealing with the service manager Scott. Since my purchase I have brought my car to purchase new tires, do my annual service and recently updates Maserati had for the Ghibli. All of my visits have been exceptional. The service experience is personable. When I call Scott he remembers my name. He is accommodating with my busy schedule. If I have to bring my car, I receive the same year model or newer as a loaner. When I pick up my car Scott reviews in detail all the things that have been done to the car. Also they do a phenomenal job giving the car back to me extremely clean. I wash my car every week inside and out at some of the local car wash, but the guys are Crisswell really leave my car extremely clean. If you are in the market for a Maserati I recommend purchasing it from a dealer who will have the support and knowledge to service your vehicle. People only come to realize this after they purchase the car and they start having questions. Scott's expertise has become handy to me plenty of times when I've had questions in the past. Although there are forums online where you can find ton of information, getting advice from people who are working on these cars daily is a big difference. More
Excellent Experience Five Star Experience from beginning to end!!! Abiola Akintunde was absolutely awesome!! Completely professional, informative, helpful, followed up as Five Star Experience from beginning to end!!! Abiola Akintunde was absolutely awesome!! Completely professional, informative, helpful, followed up as promised and most importantly not your typical pushy salesman. My wife and I purchased a 2015 Maserati Ghibli SQ4. The whole process was hassle free. They provided us with a more than fair trade in value for our 2013 Range Rover Sport and matched a competitive price we had received from another dealer on the car. We drove in from out of town, the car was ready to go, the paperwork was ready to sign and the full team was expecting our arrival and greeted us by name as we walked thru the doors. Anastasia Oganov was amazing as well! She was a pleasure to deal with on the phone and had our paperwork ready to sign so we didn't have to waste any time. Omar Stwodah, the General Manager, runs a well oiled machine!! He was super friendly and provided an excellent recommendation for dinner that evening. A BIG THANK YOU to Abiola, Anastasia and Omar for making the experience stress free, flawless and pleasurable! More
WHEN OTHER DEALERS SAY NO WE CAN'T GEORGE SAYS YES WE CAN!!! Being a native New Yorker I naturally wanted the best deal in town and called every Maserati dealership in New York. At one dealer in NYC I got the ru Being a native New Yorker I naturally wanted the best deal in town and called every Maserati dealership in New York. At one dealer in NYC I got the rude "You need me more than I need you treatment", at another dealer it was " No way we can't go down on sticker", and at yet another dealer it was "trust me your getting the best deal in town" which it clearly wasn't. After a tiring search I found George Liapis at Criswell Maserati in Germantown, Maryland. He said Michael I will do the best of my ability to earn your business, your trust and give you the best price possible. Not only did he do all he said he would but I got First Class Treatment all the way. I was so impressed with George that instead of having my new Maserati shipped up to New York I decided to drive to Germantown to meet George and his associates. Omar the Dealer Manager and Anastasia the Finance Manager were just as pleasant and made my experience worth every mile I drove to meet them. Thank you for a great price and experience Criswell Maserati !!! More