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Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
600 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 600 reviews

April 16, 2015

Great selection of Maseratis and an awesome group of people These guys really know what they are doing. I drove from Virginia because they have a huuuuuge inventory. Any color I wanted was there. They have a More

by bsizeber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah, Abiola Akintunde, Scott Oliver, Robert Fox
Apr 17, 2015 -

Criswell Maserati - Alfa Romeo responded

Bsizeber, Thanks for this review. We appreciate your business and are glad you were pleased with our dealership. We try to have a good selection of cars so people like you can have a choice when spending your hard earned money. We also try to accommodate you as much as possible so hopefully the pizza we got while you waited was as good as your experience too!! When you are back in the Maryland area don't hesitate to stop in and if we can we will get you a complimentary detail as well. Thank you again, The Criswell Maserati Team

April 15, 2015

Great Car, Great Price We went to all of the area dealerships and Alberto was able to come up with a best offer on our first phone call, without the haggling. After a short More

by katean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Apr 15, 2015 -

Criswell Maserati - Alfa Romeo responded

Katean, Thank you for the review. All of us here are glad you enjoyed your experience and are enjoying the car. Sorry about the front plate not being drilled though. I know you are far from our dealership but when you are in the area maybe a complimentary detail will be in order? Enjoy the nice weather and hopefully we will see you soon. Best, The Criswell Maserati Team

April 15, 2015

Excellent customer service We were in the market for a Ghibli S Q4 and from the moment we met Alberto Zamorano he made the process as easy and stress free as possible. Alberto More

by Matt J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Apr 15, 2015 -

Criswell Maserati - Alfa Romeo responded

Matt J, Thank you for the review. We are happy that your experience was a good one. You weren't demanding at all! You just knew what you wanted :) Thanks again for the kind words as they don't go unnoticed. We hope you continue to enjoy your Ghibli and as Maserati expands the model lines you can come and test drive the new models. Until your scheduled service visit, have a great one!!! Your Criswell Maserati Team

April 08, 2015

Outstanding and fabulous car This is a marvelous car, and a first rating car!! The customer service was amazing!! The quality of work was magnificent!! It was a wonderful choic More

by Beto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Apr 09, 2015 -

Criswell Maserati - Alfa Romeo responded

Beto, Thank you for your review. This means a lot to us knowing you are a business owner yourself and appreciate, understand and expect good customer service. We do value your business and know you are going to have a lot of fun this Spring and Summer in your new sports car! Thank you again, The Criswell Maserati Team

April 07, 2015

Outstanding experience My wife and I bought a Ghibli Q4 in January 2015 and could not have been more pleased with the service from Criswell and in particular Abiola. The wh More

by TonyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abiola Akintunde
Apr 08, 2015 -

Criswell Maserati - Alfa Romeo responded

Tony, Thank you for your review. We happy you enjoyed your purchase experience with Abiola and the rest of the team. We try to make our processes geared to your pace and preferences. Thank you for your business and we all hope you are enjoying your Italian sculpted piece of art. Best wishes, The Criswell Maserati Team

April 07, 2015

The Best Car Salesman I have ever met I met George through an internet inquiry and he could not have been more responsive or professional. When I met him in person he was even more so. He More

by Bob B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Stwodah, Abiola Akintunde
Apr 08, 2015 -

Criswell Maserati - Alfa Romeo responded

Bob, Thank you for your kind words. We try to make the car purchase experience easy and fun, as it should be. We at Criswell Maserati all thank you for your business and look forward to a great relationship. The Criswell Team

April 04, 2015

Bar None I leased my Ghibli on July 4, 2014. The whole staff at Criswell Maserati were very professional, kind, accommodating and easy to work with. There was More

by Carrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Stwodah, Abiola Akintunde, Scott Oliver
Apr 08, 2015 -

Criswell Maserati - Alfa Romeo responded

Carrie, Thank you for your recent review. I am glad to hear your Ghibli experience has stayed with you over the winter months. All of us here wish you a belated Happy New Year and looking forward to seeing you at more events. Best wishes, The Criswell Maserati Team

March 31, 2015

Exceptional Customer Service I bought my Maserati Ghibli in April 2014 from Crisswell Maserati. After the purchase I have been mainly dealing with the service manager Scott. Since More

by michaelcruz2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Oliver
Apr 08, 2015 -

Criswell Maserati - Alfa Romeo responded

Michael, Thank you for your recent review. We think that Scott is a great person to represent our service department so we are glad you feel the same way. We understand that after the sale is when the rubber meets the road (no pun intended) and we are happy that your ownership experience has been, in your words, exceptional. Hopefully everything is going well in the insurance business for you as well. Best regards, The Criswell Maserati Team

March 30, 2015

Excellent Experience Five Star Experience from beginning to end!!! Abiola Akintunde was absolutely awesome!! Completely professional, informative, helpful, followed up as More

by MHodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Stwodah, Abiola Akintunde
March 23, 2015

WHEN OTHER DEALERS SAY NO WE CAN'T GEORGE SAYS YES WE CAN!!! Being a native New Yorker I naturally wanted the best deal in town and called every Maserati dealership in New York. At one dealer in NYC I got the ru More

by michaelcavo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Stwodah
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