Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 594 reviews
Maserati Abiola is excellent consultant and i am very satisfied to deal with him.he talked to me kindly and did his best for me.i want to say thank you to this Abiola is excellent consultant and i am very satisfied to deal with him.he talked to me kindly and did his best for me.i want to say thank you to this dealer. More
George is an invaluable asset to Maserati and Criswell Bought a gorgeous SQ4 today. I met George back in October. It was my first time ever being in a Maserati Dealership. First class service from the firs Bought a gorgeous SQ4 today. I met George back in October. It was my first time ever being in a Maserati Dealership. First class service from the first initial visit. I never felt pressured and I instantly felt comfortable and unguarded with George. He comes from a place of "yes" and is extremely encouraging. His presence through out was more like a friend rather than a sales person. I didn't buy a car that day in October. I was just not ready. I said I would be back in a few months. George kept me up to date on all the inventory changes and just to check in to see how I was doing. He went above and beyond with me. I had many questions through out the process and George was always responsive and diligent. Having bought over 10 cars in the past 5 years I have to say this was the absolute best car buying experience ever. Completely stress free environment, professional friendly staff. No pressure or gimmicks whatsoever. I shopped around and they truly give the best deal and have the best inventory. The sales Manager Omar is very direct and straight forward and isn't afraid to make a deal that really works for you. I cant wait till I'm back again for the next one! If you visit this dealership, you must ask for George! I thank Criswell again for the great experience and my beautiful new Maserati! -Alex G More
Very Impressed Living within walking distance of several very reputable Nationally Known Dealerships, Including Maserati, my friends allways wonder why I am so dil Living within walking distance of several very reputable Nationally Known Dealerships, Including Maserati, my friends allways wonder why I am so diligent when seaching for a dealership to buy a car.I found Criswell Maserati online while doing a national search.Within hours after leaving an inquiry online, I heard from George Liapis.He was very nice,courteous and respectful but also very knowledgeable about the Maserati Brand.He got me the color I wanted and Criswell gave me the deal I was looking for that I did not find anywhere else.My first impression with George was excellent and thats coming from a veteran salesperson.Honesty and integrity go hand in hand with George.I highly recommend George and recommend Criswell as well. More
Great selection of Maseratis and an awesome group of people These guys really know what they are doing. I drove from Virginia because they have a huuuuuge inventory. Any color I wanted was there. They have a These guys really know what they are doing. I drove from Virginia because they have a huuuuuge inventory. Any color I wanted was there. They have a selection that nobody else has. I shopped NY, NJ, FL and up and down the east coast but these guys had it all. Then when I came to the dealership, they were very welcoming, warm and always were attentive. I met the service manager along with everyone in sales. These guys are not your typical car sales guys. I got a good deal, good value for my trade and now I am driving in my new Ghibli. Thank you for restoring my faith in humanity. I will recommend them to anyone who is looking at a luxury car. Oh and I love my Ghibli too! More
Exceptional Customer Service! I've bought several cars from Criswell over the years and their customer service has always been excellent. This was my first experience with their Ma I've bought several cars from Criswell over the years and their customer service has always been excellent. This was my first experience with their Maserati service (2012 GTS) and it was exceptional - just what one would expect when you own a Maserati. Scott Oliver, whom I met at a car event, went out of his way to accommodate my circumstances. They performed the service as requested, checked out the whole car, and the price was well below my expectations -- not the typical high priced service you get at other Maserati dealers in the area. They even detailed the car before returning it to me! Keep up the great work! More
Great Car, Great Price We went to all of the area dealerships and Alberto was able to come up with a best offer on our first phone call, without the haggling. After a short We went to all of the area dealerships and Alberto was able to come up with a best offer on our first phone call, without the haggling. After a short negotiation, they had all of the paperwork ready for when I showed up and it was very smooth. The only thing that they didn't offer (and I didn't know to ask for) was to drill into the bumper for the front plate, which is required in VA. I had to take it in for a separate service appointment after the fact. Regardless, it was a good experience, and I'm comfortable with the price we paid and the service received. More
Excellent customer service We were in the market for a Ghibli S Q4 and from the moment we met Alberto Zamorano he made the process as easy and stress free as possible. Alberto We were in the market for a Ghibli S Q4 and from the moment we met Alberto Zamorano he made the process as easy and stress free as possible. Alberto was very patient with us, especially since we can be demanding at times. Alberto was very friendly, not pushy, and listened to everything that we requested. He was able to find us the car that exceeded our needs and we are extremely happy with the car, the process, Criswell, and especially Alberto. We would definitely go back to Alberto and Criswell when we are in need of another vehicle in the future. More
Outstanding and fabulous car This is a marvelous car, and a first rating car!! The customer service was amazing!! The quality of work was magnificent!! It was a wonderful choic This is a marvelous car, and a first rating car!! The customer service was amazing!! The quality of work was magnificent!! It was a wonderful choice of mine!! Thanks guys !!! More
Outstanding experience My wife and I bought a Ghibli Q4 in January 2015 and could not have been more pleased with the service from Criswell and in particular Abiola. The wh My wife and I bought a Ghibli Q4 in January 2015 and could not have been more pleased with the service from Criswell and in particular Abiola. The whole process was hassle free, friendly and without any pressure. Abiola found us the color and options that we wanted and was very helpful in getting us a good deal. We would recommend Criswell and Abiola to anyone looking for a Maserati. More
The Best Car Salesman I have ever met I met George through an internet inquiry and he could not have been more responsive or professional. When I met him in person he was even more so. He I met George through an internet inquiry and he could not have been more responsive or professional. When I met him in person he was even more so. He said he would not push us or tell us something he couldn't do which was exactly what he did. I shopped around quite a bit and it was because of George that I returned to Criswell and true to his word I got the best deal there. I would recommend him and the dealership to any of my friends and family. I love the Quattroporte. Bob B More