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Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
600 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 600 reviews

July 25, 2015

Fantastic The deal was exceptional. The service provided by Abiola and Robert was first rate. I would highly recommend this dealership. I came all the way fro More

by Jllsatx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Abiola Akintunde
Jul 25, 2015 -

Criswell Maserati - Alfa Romeo responded

Thank you for you review. We know you have choices of who you can buy a car from, especially when there are thousands of miles between us. We do our best to make our transactions as simple and seamless as possible. Hopefully the drive back in the Maserati was a bit more enjoyable than the trip up in your trade. Thank you again, The Criswell Maserati Team

July 24, 2015

Outstanding Service / Purchased Ghibli Omar Stwodah and Sales representative Alberto 'Al' Zamorano were excellent. Visited and finished the deal in one afternoon without issue. Recommend th More

by val9963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Jul 24, 2015 -

Criswell Maserati - Alfa Romeo responded

Val, Thank you for your kind review. We think you will be very happy with your new Italian ride. I agree with you that the contrast stitching was the right way to go. We try to make our transactions as seamless as possible so you can start enjoying your new purchase as soon as possible. When you put your new wheels on the car please bring it by so we can see how it looks. Best regards, The Criswell Maserati Team

July 23, 2015

outstanding customer experience great service to go along with great sales experience; 3rd car purchased from Criswell dealerships in last year and the experience was the same with a More

by satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abiola Akintunde, Scott Oliver
Jul 24, 2015 -

Criswell Maserati - Alfa Romeo responded

Dear Satisfied, Thank you for your review and your continued patronage to our Criswell Dealerships. We are also happy we were able to satisfy the radio adjustment you requested after taking delivery. We are glad to see that you had "everyone dancing in streets on the way to your office". Again, we appreciate your business and look forward to seeing you at your annual check up, that is if you don't decide to buy another car in the meantime. Best regards, The Criswell Maserati Team

July 18, 2015

Perfect buying experience From the moment I reached out for information on a new Maserati Ghibli and arranged for an appointment with Alberto Zamarona until my visit to the dea More

by ThomasG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Jul 18, 2015 -

Criswell Maserati - Alfa Romeo responded

ThomasG, Thank you for you review. We are glad to hear the experience was "perfect". We do our best to try and make it an easy and simple process; part of that is having the right inventory! Hopefully your drives over the next couple years will be as exhilarating as your drive home today. And we will take good care of your Jag too!! Thank you again, The Criswell Maserati Team

July 02, 2015

Best in class George delievered best in class Maserati experience from beginning to end. The value not only came from the acquiring the vehicle itself, but from th More

by Daniel N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Jul 04, 2015 -

Criswell Maserati - Alfa Romeo responded

Daniel, Thank you for your review. We do concentrate on the whole overall experience of purchasing a car from the beginning to end so we are happy to see you were pleased with the process. Congratulations on your first Maserati and congratulations on the newest edition to your family as well. It was a good thing you decided to go with the larger of the sedans as you will need the extra room:) Best regards, The Criswell Maserati Team

June 27, 2015

Best dealership experience George spent a lot of time going through inventory to find the car with all the packages i was looking for and multiple test drives. Rob and Omar went More

by Corey Leon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob, Omar, Omar Stwodah
Jun 29, 2015 -

Criswell Maserati - Alfa Romeo responded

Corey, Thank you for your great review. Since you are in the service business as we are getting a review from you must mean we did something right! It was a pleasure meeting you; I hope your business continues to be fruitful. Now back to the awesome car you bought from us....we here hope you are enjoying it and getting the full Maserati experience. Thanks again, The Criswell Maserati Team

June 10, 2015

Awesome!!! Driving this GTS is a pleasure, so was my experience dealing with Abiola at Criswell Maserati. I got everything I wanted, most importantly it was fun More

by GTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Stwodah, Abiola Akintunde
Jun 10, 2015 -

Criswell Maserati - Alfa Romeo responded

Dear GTS, Yes!! It was fun. That's the way car buying is supposed to be. Thank you for the great review. Everyone at Criswell Maserati is glad you had a good experience and we do sincerely appreciate you give us the opportunity to earn your business. We are also happy you are enjoying your new Maserati. Welcome to the club!!1 Best regards, The Criswell Maserati Team

June 09, 2015

Very professional experience Highly recommend purchasing from Criswell and George Liapis, in particular. George was very professional and took time to answer all questions. He was More

by pecorcoran
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Omar Stwodah
Jun 09, 2015 -

Criswell Maserati - Alfa Romeo responded

Pecorcoran, Thank you for your review. I am glad to hear that George did a good job taking his time explaining the features and benefits of Maserati vs your alternatives. We recognize that you have several choices and truly appreciate you giving us the opportunity to earn your business. And you now are a TWO Maserati family!!! I can assume this means you guys really like the brand. Again, thank you for allowing us to earn you as a customer of ours. Best regads, The Criswell Maserati Team

June 02, 2015

A very nice purchase experience I had just left another dealer south of CRISWELL were I had a harable experience and even though this dealer accepted my offer to trade my Ferrari for More

by Thank you George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Stwodah
Jun 05, 2015 -

Criswell Maserati - Alfa Romeo responded

Thank you for this great review. We are happy that we could turn your experience from a negative in to a positive. We do our best to make each experience as easy as possible. We the process can be frustrating and we recognize that you have several choices. It is our goal to put our best foot forward with each deal from the time you buy the car to when you bring it in for its first scheduled maintenance. We truly appreciate your patronage and want to let you know you can reach out to any of us with any questions you might have in the future. I know giving up the Ferrari was hard but as you said this Granturismo Convertible was a little easier to drive and had more creature comforts you were looking for. We will be sure to find a good home for your Ferrari as well. Thank you again, The Criswell Maserati Team

June 01, 2015

Fantastic Experience & Professionalism I drove down from Pittsburgh PA to purchase an Alfa 4C land edition from Alberto and Omar on Saturday 5/30/2015. I was running a bit late due to thund More

by Jeffwels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott - Service Manager, Omar Stwodah
Jun 01, 2015 -

Criswell Maserati - Alfa Romeo responded

Jeff, Thanks for your review. No matter how rare the car is you do have several choices, we recognize that and appreciate the opportunity to earn your business. We also try to create a welcoming environment and are happy to see that our efforts to create that environment is noticed. Enjoy your 4C and drive it like it is #485 out of 500 built!!! Best regards, The Criswell Maserati Alfa Romeo Team

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