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Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
593 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 593 reviews

June 09, 2015

Very professional experience Highly recommend purchasing from Criswell and George Liapis, in particular. George was very professional and took time to answer all questions. He was More

by pecorcoran
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Omar Stwodah
Jun 09, 2015 -

Criswell Maserati - Alfa Romeo responded

Pecorcoran, Thank you for your review. I am glad to hear that George did a good job taking his time explaining the features and benefits of Maserati vs your alternatives. We recognize that you have several choices and truly appreciate you giving us the opportunity to earn your business. And you now are a TWO Maserati family!!! I can assume this means you guys really like the brand. Again, thank you for allowing us to earn you as a customer of ours. Best regads, The Criswell Maserati Team

June 02, 2015

A very nice purchase experience I had just left another dealer south of CRISWELL were I had a harable experience and even though this dealer accepted my offer to trade my Ferrari for More

by Thank you George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Stwodah
Jun 05, 2015 -

Criswell Maserati - Alfa Romeo responded

Thank you for this great review. We are happy that we could turn your experience from a negative in to a positive. We do our best to make each experience as easy as possible. We the process can be frustrating and we recognize that you have several choices. It is our goal to put our best foot forward with each deal from the time you buy the car to when you bring it in for its first scheduled maintenance. We truly appreciate your patronage and want to let you know you can reach out to any of us with any questions you might have in the future. I know giving up the Ferrari was hard but as you said this Granturismo Convertible was a little easier to drive and had more creature comforts you were looking for. We will be sure to find a good home for your Ferrari as well. Thank you again, The Criswell Maserati Team

June 01, 2015

Fantastic Experience & Professionalism I drove down from Pittsburgh PA to purchase an Alfa 4C land edition from Alberto and Omar on Saturday 5/30/2015. I was running a bit late due to thund More

by Jeffwels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott - Service Manager, Omar Stwodah
Jun 01, 2015 -

Criswell Maserati - Alfa Romeo responded

Jeff, Thanks for your review. No matter how rare the car is you do have several choices, we recognize that and appreciate the opportunity to earn your business. We also try to create a welcoming environment and are happy to see that our efforts to create that environment is noticed. Enjoy your 4C and drive it like it is #485 out of 500 built!!! Best regards, The Criswell Maserati Alfa Romeo Team

May 09, 2015

Great Dealership Alberto was very pleasant and friendly to deal with. Criswell had a great price and vast inventory. Buying process was smooth and quick, no gimmicks. More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
May 11, 2015 -

Criswell Maserati - Alfa Romeo responded

Hello, Thank you for recommending us. We pride ourselves in making the sales process as smooth as possible. We are glad that we had the inventory for you to pick out your perfect Maserati. Once again, thank you for your review and in a year when it comes to getting the car serviced, you will be pleased to know that our service process is just as smooth. Best regards, The Criswell Maserati Team

May 09, 2015

GEORGE LIAPIS What can I say... George is passionate about providing top notch customer service. He truly wants to earn your business. I felt comfortable in 30 s More

by Darrin C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
May 09, 2015 -

Criswell Maserati - Alfa Romeo responded

Darrin C, Thank you for your review. We try to make every transaction an experience the way car buying should be...easy and fun!! We truly appreciate your business and do our best to show you how much your business means to us. Again, thank you for your review and we hope you are enjoying your new Maserati. Best regards, The Criswell Maserati Team

May 08, 2015

Satisfied Customer Alberto and the Manager at Criswell Maserati helped make my purchase go very smooth by far the easiest car purchase I have ever made. The sales manage More

by MissReds357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 08, 2015 -

Criswell Maserati - Alfa Romeo responded

MissReds357, Thank you for your review. We are truly happy that you had a great experience with your purchase of your new Ghibli. Our team makes sure they get you the best deal for your trade and we keep a huge inventory for you to find your perfect Maserati. Best regards, The Criswell Maserati Team

May 02, 2015

Masrati!! Buying a Maserati Ghibli was one of the most unique and best experiences of my life. The car is excellent. I had an Audi, a BMW and a Mercedes -Benz b More

by Maserati1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Stwodah, Abiola Akintunde, Scott Oliver
May 08, 2015 -

Criswell Maserati - Alfa Romeo responded

Maserati1, Thank you for your review. We are happy that you got the car of your dreams. We do our best to make the experience as easy and enjoyable as possible. Also, when you need a fast delivery we can handle that too!! Thirdly, we are happy to hear your social interactions have improved with your new Maserati as well!! Best regards, The Criswell Maserati Team

May 01, 2015

Best dealer experience This dealership had plenty of inventory and had a selection that nobody else had. I had to drive from NJ for them. The dealership was welcoming, warm More

by Krugger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
May 08, 2015 -

Criswell Maserati - Alfa Romeo responded

Krugger, Thank you for this great review. We pride ourselves in having an inventory that most dealerships can not touch. We also know you have several options when purchasing a car at this level so we appreciate your business. Hopefully your Ghibli is meeting all of your expectations. Best regards, The Criswell Maserati Team

April 24, 2015

Great service and a beautiful ride! I had tried purchasing a Maserati at another local dealership a few years ago. They put no effort in trying to get me a deal I felt financially comfor More

by William L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abiola Akintunde
Apr 24, 2015 -

Criswell Maserati - Alfa Romeo responded

William L., Thank you for your review. I am glad we were able to get you in to the car you deserve. We try to make the experience as welcoming and personable as we can and Abiola does a great job representing our efforts and company culture. The weather is perfect for a drive in your Granturismo today!!! Thank you again, The Criswell Maserati Team

April 23, 2015

Maserati Abiola is excellent consultant and i am very satisfied to deal with him.he talked to me kindly and did his best for me.i want to say thank you to this More

by Bahram747
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abiola Akintunde, Scott Oliver
Apr 23, 2015 -

Criswell Maserati - Alfa Romeo responded

Bahram 747, Thank you for your review. The kind words to describe your purchase process mean a lot to us. Abiola and the rest of the team try to make the process easy for you; just pick out your dream car and we do the rest! Enjoy your new car and your new rubber floor matts too! Best regards, The Criswell Maserati Team

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