Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Great to do business with Alberto responded to my initial internet inquiry promptly and has been very delightful to work with. There is no pressure in the process and he nicely Alberto responded to my initial internet inquiry promptly and has been very delightful to work with. There is no pressure in the process and he nicely followed up with all the details. I would say that I made my decision to purchase the car from this dealership mainly due to his professionalism and I would definitely recommend him and dealership to other friends. Also, it is importantly to mention that, as one of the largest Maserati dealers in the countries, you cannot go wrong with price and colors and packages. BTW, Rob, the manager is also pleasant to work with. More
Best car buying experience thus far. Nothing close I have bought many cars in my life, but the experience with Chriswell Maserati especially with Mo, Omar and Scott stands out the most. I was greeted I have bought many cars in my life, but the experience with Chriswell Maserati especially with Mo, Omar and Scott stands out the most. I was greeted very professionally from the onset. We spent some time discussing the model I was interested in, took a look at available inventory and picked out a specific car. From there, the process was much better than expected. They met my needs and budget and made the experience very pleasant. Total time from entering the dealership to leaving with the new car was probably less than 2 hours. I can't say enough positive things about Mo, Omar and Scott's character. They are truly the type of individuals you want to deal with when purchasing a car. There was zero headache and no old school car sales tactics or time wasting. Once I drove the car home that night, I ended up locking myself out and in the process of getting the door open, the windows cracked. This is where Mo, Omar and Scott showed their true customer service. They arranged to fix the window at no cost and provided an exceptional service in the process. In less than 24 hours i experienced Sales, Finance, and Service team. I could not be happier with choosing a dealership that provides that type of service in their customer facing departments. I am looking forward to going back to them when its time for my next car. In the meanwhile, I have been telling everyone that likes my new car about my experience with this dealership. More
Very Satisfied Alberto was the salesman that handled my deal. His professionalism and attentiveness are second to none! He made my car buying experience enjoyable an Alberto was the salesman that handled my deal. His professionalism and attentiveness are second to none! He made my car buying experience enjoyable and he single handedly restored my faith in customer service. In my opinion, word of mouth recommendations are the true measure of customer satisfaction and the folks at Criswell now have a lifelong customer, not just for auto purchases, but for service as well. Keep up the great work! Mr. L. C. More
Best car buying experience so far!!! Mo was very professional and knowledgeable. He was very attentive and helpful and answered to all my questions! I purchase my car at a fair price and Mo was very professional and knowledgeable. He was very attentive and helpful and answered to all my questions! I purchase my car at a fair price and Mo made sure that the whole financing process was as painless as possible. The buying process from start to finish was awesome and Mo was by my side to the end! I also want to thank the whole team, everybody was just awesome!! More
fun and awesome from Start to Finish Hello all , Abiola Akintunde was my sales representative for my New Alfa Romeo 4 C . He was very friendly, informative and professional . I am e Hello all , Abiola Akintunde was my sales representative for my New Alfa Romeo 4 C . He was very friendly, informative and professional . I am excited that he followed up w/ me within a few days. The experience from beginning to End was top notch . This is now my dealership of choice ; The other employees that I had contact with as well were talkative , cool , laidback and seemed to enjoy their jobs ! It's amazing that I can still say this ! Do nothing different - Except locate some Alfa Spyders in the near future. All the best guys and good luck in the last quarter of 2015 . Joe T - - owner protruckseats.com - AMERICAN TRUCK SEAT SPECIALIST . THANK YOU - I LOVE THIS CAR !!! More
Best buying experience ever!!! I was at another local Maserati dealership at first, but they did not have the car with the exterior and interior color I was searching for. I called I was at another local Maserati dealership at first, but they did not have the car with the exterior and interior color I was searching for. I called Criswell Maserati and had the pleasure of talking to Abiola. He mad certain that he could have the car I wanted, so he set up an appointment for me to come in. When the day came for my appointment he made sure the car was there at the dealership waiting for me to test drive. After giving me VIP treatment when arriving we went for a test drive and his knowledge of the Maserati brand was impressive. Once we returned to the dealership he ran numbers for me and gave me an offer I couldn't refuse and it was by far better than the deal that I was getting at the other Maserati dealership. The entire process for me to purchase the vehicle was very smooth and by far the easiest car buying experience of my life. It was difficult for me to give up my Jaguar XF but the Maserati is in another class of it own. I will definitely get my next Maserati from Abiola because I have become a Maserati lover. Abiola has checked up on me often to make sure everything is well with my new cr. TAHNKS again Abiola!!!! More
GREAT EXPERIENCE COMPARING TO MASERATI OF ARLINGTON GREAT PEOPLE, GREAT BUSINESS, GREAT CAR, GREAT EXPERIENCE. STRONGLY RECOMMEND!!!!!! I WILL BUY ANOTHER MASERATI FROM THIS DEALER IN NEAR FUTURE. ROBE GREAT PEOPLE, GREAT BUSINESS, GREAT CAR, GREAT EXPERIENCE. STRONGLY RECOMMEND!!!!!! I WILL BUY ANOTHER MASERATI FROM THIS DEALER IN NEAR FUTURE. ROBERT AND ABIOLA ARE BOTH HELPFUL AND COURTEOUS WHILE THE MEETING. More
Excellent Service. Excellent car Placed in inquiry into Criswell, and Albert responded to me early the next day. Received outstanding customer service from Albert, who was straight an Placed in inquiry into Criswell, and Albert responded to me early the next day. Received outstanding customer service from Albert, who was straight and to the point. He was also extremely knowledgeable about the vehicle and answered all of my questions in detail. I'm very pleased with the treatment and professionalism from both Albert and Robert. I would not hesitate to recommend Albert to anyone. He would be my go-to guy in the future on my next purchase More
Great service and great car Purchased a 2014 BMW 550xi, great condition, extremely low miles and priced better than other similar models. Received great customer service from Alb Purchased a 2014 BMW 550xi, great condition, extremely low miles and priced better than other similar models. Received great customer service from Albert who was very knowledgeable and professional throughout the process. More
Absolutely The Best ! Don't go anywhere else. Mo Keita and Robert Buchanan are an absolute pleasure to deal with... professional, courteous and knowledgeable. There at least 5 Maserati Dealers clo Mo Keita and Robert Buchanan are an absolute pleasure to deal with... professional, courteous and knowledgeable. There at least 5 Maserati Dealers closer to me than Criswell, I live 450 miles away, but Mo and Robert had the right car, made a great deal, and made the process a pure pleasure. If you want a Maserati (and even if you don't, you should) go to Mo. Amazing... after a long trip I pulled up in the lot, and Mo walked out with an outstretched arm... "here are the keys to your new Maserati." Had a ball driving home. More