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Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
593 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 593 reviews

September 04, 2015

Great service and great car Purchased a 2014 BMW 550xi, great condition, extremely low miles and priced better than other similar models. Received great customer service from Alb More

by sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 04, 2015 -

Criswell Maserati - Alfa Romeo responded

Sam, Thank you for the review. We are happy to hear your experience was a good one. From all of us at Criswell Maserati and Alfa Romeo we appreciate your business and taking the time to give us a review. Enjoy your new BMW and hopefully we will see you again. Best regards, The Criswell Maserati Alfa Romeo Team

September 04, 2015

Absolutely The Best ! Don't go anywhere else. Mo Keita and Robert Buchanan are an absolute pleasure to deal with... professional, courteous and knowledgeable. There at least 5 Maserati Dealers clo More

by Bleudogger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mo Keita
Sep 04, 2015 -

Criswell Maserati - Alfa Romeo responded

Bleudogger, Thank you for your review. We all are happy to hear the ride back was enjoyable in your new Granturismo. We know you have choices when buying this type of vehicle so we try to make the experience as memorable as the vehicle you are buying. Best regards, The Criswell Maserati Team

September 04, 2015

Excellent Service. Excellent car Placed in inquiry into Criswell, and Albert responded to me early the next day. Received outstanding customer service from Albert, who was straight an More

by Jared C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Sep 07, 2015 -

Criswell Maserati - Alfa Romeo responded

Jared, Thank you for your review. Thank you for making the trip down to see our vehicle. We realize you have many choices so we do our best to put our best foot forward. Your car will be ready soon so enjoy this holiday extended weekend and see you soon!! Best regards, The Criswell Maserati Alfa Romeo Team

September 02, 2015

First Class Service and Product Alberto Zamorano and his team of professionals provide First Class service. After having the Maserati Quattroporte 2015 for five days, I can say with More

by implant123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Sep 02, 2015 -

Criswell Maserati - Alfa Romeo responded

implant123, Thank you for your great review. We appreciate your continued patronage. We are happy you are impressed with the new design of the Quattroporte vs. the one you traded in. We are also glad to hear the sales process was what you expected. Thank you again and see you in service in about a year! Best regards, The Criswell Maserati Team

August 31, 2015

Beautiful Car - Great Service We purchased a 2015 Maserati Ghibli from Criswell and are very pleased with the car and the customer service we received. The car is a work of art, be More

by Jabs Totonji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 31, 2015 -

Criswell Maserati - Alfa Romeo responded

Jabs, Thank you for your review. We are glad that we were able to meet your time constraints. We are also pleased that you plan to take advantage of our complimentary valet service. We recognize how hectic things can get so we try to provide services to help accommodate everyone's busy schedules. Thank you for the business!! Best regards, The Criswell Maserati Team

August 18, 2015

great car, great customer service We leased a 2015 Ghibli from Albert Zamorano. He was courteous, helpful, and truly concerned with providing us with a great service experience in add More

by Phil/Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah, Scott Oliver
Aug 18, 2015 -

Criswell Maserati - Alfa Romeo responded

Phil and Maria, Thank you for your review. Although we had a little hiccup after the delivery, I am glad that we were able to work through it and keep you as a satisfied client of ours. Enjoy driving your Ghibli for years to come and see you at your next scheduled service. Best regards, The Criswell Maserati Team

August 18, 2015

Very Fast Service! Albert Zamorano was easy to work with. I felt very comfortable around him. I would recommend Albert to my friends and I will buy another car from hi More

by eanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Aug 18, 2015 -

Criswell Maserati - Alfa Romeo responded

Eanderson, Thank you for your review. We do everything possible to make you feel comfortable during the process as well as do the paperwork as quickly as possible. We all are happy that you brought your family to help you make the decision on the vehicle and that you are pleased with our service to you. Best regards, The Criswell Maserati and Alfa Romeo Team

August 06, 2015

Great and Efficient Service Excellent Service, Mr Abiola Akintunde was great and a pleasure to work with. I would definitely recommend this dealer to my friends and family member More

by Ajay
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abiola Akintunde
Aug 07, 2015 -

Criswell Maserati - Alfa Romeo responded

Ajay, Thank you for your review. We try to make our customers' experiences easy and seamless. We know you have several dealerships to choose from between here and your home state so we truly appreciate your business. By now, hopefully you have settled in to your new Maserati and will have many miles of enjoyment. Best regards, The Criswell Maserati Team

August 06, 2015

Best experience ever!!! I found this dealership from cars.com in Boston When I decide to come here The service so good If anyone want a car This is the best choice u h More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 07, 2015 -

Criswell Maserati - Alfa Romeo responded

Sean, Thank you for your review. Alberto and the rest of us want to thank you for your business. Hopefully you had a good trip back to Boston. The Criswell Maserati Team

August 03, 2015

Great dealing experience Albert is very helpful and warm! I lived in the center of PA, there is no Maser retailer nearby. I contacted with several dealers and then decided to More

by ls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Aug 03, 2015 -

Criswell Maserati - Alfa Romeo responded

Is, Thank you for your review. We know you have many choices between here and PA and we are happy to see that we were able to meet your expectations. Being an old BMW dealer we especially like that you traded in your BMW for a Maserati too. Thank you again for the review and good luck in your studies. Best regards, The Criswell Maserati Team

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