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Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
600 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 600 reviews

November 03, 2015

Great to do business with Alberto responded to my initial internet inquiry promptly and has been very delightful to work with. There is no pressure in the process and he nicely More

by Bin X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Nov 11, 2015 -

Criswell Maserati - Alfa Romeo responded

Bin, Thank you for your review. We know you can choose from several dealers when buying a car like this. We try to make our buying process as easy as possible. We are glad we had the car in stock you wanted, which is another reason we keep such a big inventory. Thanks for noticing!! The Criswell Maserati Team

October 21, 2015

Best car buying experience thus far. Nothing close I have bought many cars in my life, but the experience with Chriswell Maserati especially with Mo, Omar and Scott stands out the most. I was greeted More

by Austin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Stwodah, Scott Oliver, Mo Keita
Oct 21, 2015 -

Criswell Maserati - Alfa Romeo responded

Hello Austin, Thanks for that great review. We do try and make the process as simple and easy as possible. We are glad you could make it our here from Virginia to finalize the deal. That initial bump within the first 24hrs was a bit deflating but I'm sure after driving it and hearing it for the weeks that have gone by, it is a fading memory. The greatest compliment is telling your friends about us and for that we do thank you again. Best regards, The Criswell Maserati Team

October 02, 2015

Very Satisfied Alberto was the salesman that handled my deal. His professionalism and attentiveness are second to none! He made my car buying experience enjoyable an More

by Cookie Caper
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Victor in finance is very skilled, prepared, and quite personable. I enjoyed the whole team. Thank you to Rob Buchananas well for the genuine carving that you project.
Oct 03, 2015 -

Criswell Maserati - Alfa Romeo responded

Cookie, Thank you for your review. We are glad that we could make the experience enjoyable. Hopefully the long drive back was just as enjoyable in your new ride!! Thanks again, The Criswell Maserati Team

September 23, 2015

Best car buying experience so far!!! Mo was very professional and knowledgeable. He was very attentive and helpful and answered to all my questions! I purchase my car at a fair price and More

by AB1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah, Mo Keita
Oct 03, 2015 -

Criswell Maserati - Alfa Romeo responded

AB1973, Thank for your review. Mo is new to our team and we feel as if he is a good fit to how we sell cars and our overall culture. We try to make the buying process easy so you can get on and enjoy your fine piece of machinery you just purchased. We think you are pretty awesome too!! Best regards, The Criswell Maserati and Alfa Romeo Team

September 20, 2015

fun and awesome from Start to Finish Hello all , Abiola Akintunde was my sales representative for my New Alfa Romeo 4 C . He was very friendly, informative and professional . I am e More

by Joet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah, Abiola Akintunde, Scott Oliver
Oct 03, 2015 -

Criswell Maserati - Alfa Romeo responded

Joe, Thanks for a great review. That mean a lot to us from another car guy!!! I know it was a tough decision on which color to get but I think you got the right one. Last and not least thanks for saying we are cool; we don't hear enough of that. Great plug for your business too!! Best regards, The Criswell Alfa Romeo Team

September 08, 2015

Best buying experience ever!!! I was at another local Maserati dealership at first, but they did not have the car with the exterior and interior color I was searching for. I called More

by DeWayne J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Stwodah, Abiola Akintunde
Sep 10, 2015 -

Criswell Maserati - Alfa Romeo responded

DeWayne, Thanks for this great review. We are happy that your experience buying the car was as fun as driving the Ghibli home to Va. We also are glad you gave up the stuffy Jag (although beautiful car) for your Italian work of art! Best regards, The Criswell Maserati team.

September 07, 2015

GREAT EXPERIENCE COMPARING TO MASERATI OF ARLINGTON GREAT PEOPLE, GREAT BUSINESS, GREAT CAR, GREAT EXPERIENCE. STRONGLY RECOMMEND!!!!!! I WILL BUY ANOTHER MASERATI FROM THIS DEALER IN NEAR FUTURE. ROBE More

by raychan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Abiola Akintunde
Sep 07, 2015 -

Criswell Maserati - Alfa Romeo responded

Ray, Thank you for the review. All of us at Criswell Maserati are glad we could trade you out of your car and get you in the Ghibli that you deserve. We also appreciate your candidness and straight forwardness. Buying a car should be fun!! Thank you again, The Criswell Maserati Team

September 04, 2015

Excellent Service. Excellent car Placed in inquiry into Criswell, and Albert responded to me early the next day. Received outstanding customer service from Albert, who was straight an More

by Jared C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Sep 07, 2015 -

Criswell Maserati - Alfa Romeo responded

Jared, Thank you for your review. Thank you for making the trip down to see our vehicle. We realize you have many choices so we do our best to put our best foot forward. Your car will be ready soon so enjoy this holiday extended weekend and see you soon!! Best regards, The Criswell Maserati Alfa Romeo Team

September 04, 2015

Great service and great car Purchased a 2014 BMW 550xi, great condition, extremely low miles and priced better than other similar models. Received great customer service from Alb More

by sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 04, 2015 -

Criswell Maserati - Alfa Romeo responded

Sam, Thank you for the review. We are happy to hear your experience was a good one. From all of us at Criswell Maserati and Alfa Romeo we appreciate your business and taking the time to give us a review. Enjoy your new BMW and hopefully we will see you again. Best regards, The Criswell Maserati Alfa Romeo Team

September 04, 2015

Absolutely The Best ! Don't go anywhere else. Mo Keita and Robert Buchanan are an absolute pleasure to deal with... professional, courteous and knowledgeable. There at least 5 Maserati Dealers clo More

by Bleudogger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mo Keita
Sep 04, 2015 -

Criswell Maserati - Alfa Romeo responded

Bleudogger, Thank you for your review. We all are happy to hear the ride back was enjoyable in your new Granturismo. We know you have choices when buying this type of vehicle so we try to make the experience as memorable as the vehicle you are buying. Best regards, The Criswell Maserati Team

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