Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 593 reviews
Fantastic buying experience from start to finish Our quest to purchase a new Maserati was supported from start to finish by Abiola and Omar from our arrival at the dealer ship to our drive away in ou Our quest to purchase a new Maserati was supported from start to finish by Abiola and Omar from our arrival at the dealer ship to our drive away in our brand new car ! Abiola talked with both of us and quickly understood what we were looking for in both model and price range ! He assisted us in looking at several models and made our selection and purchase virtually faultless. Omar accompanied us personally to the Finance staff and answered all of our questions to our complete satisfaction as we closed the deal, while Abiola was ensuring our new car was prepped and ready to go for us. We were given a complete briefing on our new Maserati and all of the operational aspects of it. Of note also was the fact that Mr Oliver, the service manager was in on his day off but was ready and willing to help us with some questions and purchases for the new car ! All in all, great team effort!! More
Fantastic Buying Experience Every single person I dealt with at the dealership was superb. From the porters to the finance department, and everyone in between. Mo, Robert, and Om Every single person I dealt with at the dealership was superb. From the porters to the finance department, and everyone in between. Mo, Robert, and Omar went above and beyond throughout my transaction. Always being helpful, courteous, and straightforward. They make a tremendous team. Criswell was the third Maserati dealership I had visited - next time they will be my first. More
One of my best purchasing decisions This was my third purchase from this dealership and my best to date. My sales consultant Mr. Abiola Akintunde was very attentive to my needs and a ple This was my third purchase from this dealership and my best to date. My sales consultant Mr. Abiola Akintunde was very attentive to my needs and a pleasure to work with. Both he and Mr. Omar Stwodah (General Manager) have always gone out their way to make the purchasing experience memorable. In all from sales to service this dealership, its employees and the facility offer a wonderful unique product that is supported by quality people. James H. More
Great to do business with Alberto responded to my initial internet inquiry promptly and has been very delightful to work with. There is no pressure in the process and he nicely Alberto responded to my initial internet inquiry promptly and has been very delightful to work with. There is no pressure in the process and he nicely followed up with all the details. I would say that I made my decision to purchase the car from this dealership mainly due to his professionalism and I would definitely recommend him and dealership to other friends. Also, it is importantly to mention that, as one of the largest Maserati dealers in the countries, you cannot go wrong with price and colors and packages. BTW, Rob, the manager is also pleasant to work with. More
Best car buying experience thus far. Nothing close I have bought many cars in my life, but the experience with Chriswell Maserati especially with Mo, Omar and Scott stands out the most. I was greeted I have bought many cars in my life, but the experience with Chriswell Maserati especially with Mo, Omar and Scott stands out the most. I was greeted very professionally from the onset. We spent some time discussing the model I was interested in, took a look at available inventory and picked out a specific car. From there, the process was much better than expected. They met my needs and budget and made the experience very pleasant. Total time from entering the dealership to leaving with the new car was probably less than 2 hours. I can't say enough positive things about Mo, Omar and Scott's character. They are truly the type of individuals you want to deal with when purchasing a car. There was zero headache and no old school car sales tactics or time wasting. Once I drove the car home that night, I ended up locking myself out and in the process of getting the door open, the windows cracked. This is where Mo, Omar and Scott showed their true customer service. They arranged to fix the window at no cost and provided an exceptional service in the process. In less than 24 hours i experienced Sales, Finance, and Service team. I could not be happier with choosing a dealership that provides that type of service in their customer facing departments. I am looking forward to going back to them when its time for my next car. In the meanwhile, I have been telling everyone that likes my new car about my experience with this dealership. More
Very Satisfied Alberto was the salesman that handled my deal. His professionalism and attentiveness are second to none! He made my car buying experience enjoyable an Alberto was the salesman that handled my deal. His professionalism and attentiveness are second to none! He made my car buying experience enjoyable and he single handedly restored my faith in customer service. In my opinion, word of mouth recommendations are the true measure of customer satisfaction and the folks at Criswell now have a lifelong customer, not just for auto purchases, but for service as well. Keep up the great work! Mr. L. C. More
Best car buying experience so far!!! Mo was very professional and knowledgeable. He was very attentive and helpful and answered to all my questions! I purchase my car at a fair price and Mo was very professional and knowledgeable. He was very attentive and helpful and answered to all my questions! I purchase my car at a fair price and Mo made sure that the whole financing process was as painless as possible. The buying process from start to finish was awesome and Mo was by my side to the end! I also want to thank the whole team, everybody was just awesome!! More
fun and awesome from Start to Finish Hello all , Abiola Akintunde was my sales representative for my New Alfa Romeo 4 C . He was very friendly, informative and professional . I am e Hello all , Abiola Akintunde was my sales representative for my New Alfa Romeo 4 C . He was very friendly, informative and professional . I am excited that he followed up w/ me within a few days. The experience from beginning to End was top notch . This is now my dealership of choice ; The other employees that I had contact with as well were talkative , cool , laidback and seemed to enjoy their jobs ! It's amazing that I can still say this ! Do nothing different - Except locate some Alfa Spyders in the near future. All the best guys and good luck in the last quarter of 2015 . Joe T - - owner protruckseats.com - AMERICAN TRUCK SEAT SPECIALIST . THANK YOU - I LOVE THIS CAR !!! More
Best buying experience ever!!! I was at another local Maserati dealership at first, but they did not have the car with the exterior and interior color I was searching for. I called I was at another local Maserati dealership at first, but they did not have the car with the exterior and interior color I was searching for. I called Criswell Maserati and had the pleasure of talking to Abiola. He mad certain that he could have the car I wanted, so he set up an appointment for me to come in. When the day came for my appointment he made sure the car was there at the dealership waiting for me to test drive. After giving me VIP treatment when arriving we went for a test drive and his knowledge of the Maserati brand was impressive. Once we returned to the dealership he ran numbers for me and gave me an offer I couldn't refuse and it was by far better than the deal that I was getting at the other Maserati dealership. The entire process for me to purchase the vehicle was very smooth and by far the easiest car buying experience of my life. It was difficult for me to give up my Jaguar XF but the Maserati is in another class of it own. I will definitely get my next Maserati from Abiola because I have become a Maserati lover. Abiola has checked up on me often to make sure everything is well with my new cr. TAHNKS again Abiola!!!! More
GREAT EXPERIENCE COMPARING TO MASERATI OF ARLINGTON GREAT PEOPLE, GREAT BUSINESS, GREAT CAR, GREAT EXPERIENCE. STRONGLY RECOMMEND!!!!!! I WILL BUY ANOTHER MASERATI FROM THIS DEALER IN NEAR FUTURE. ROBE GREAT PEOPLE, GREAT BUSINESS, GREAT CAR, GREAT EXPERIENCE. STRONGLY RECOMMEND!!!!!! I WILL BUY ANOTHER MASERATI FROM THIS DEALER IN NEAR FUTURE. ROBERT AND ABIOLA ARE BOTH HELPFUL AND COURTEOUS WHILE THE MEETING. More