Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Outstanding Customer Service Abiola provided outstanding customer service from the time of initial inquiry and promptly followed through on delivery of multiple options and lease Abiola provided outstanding customer service from the time of initial inquiry and promptly followed through on delivery of multiple options and lease terms. I had no intention of getting out of my current least that day but Abiola was able to offer me a deal I couldn't refuse and made the process seamless! He's a genuine guy and makes his customers feel comfortable with the decision they've made. I will definitely recommend Abiola to anyone interested in a smooth car buying experience with excellent customer service. -Gianna More
Professional and qualified staff I was able to contact the dealership and immediately get information necessary to make a decision on the car I wanted. Abiola was very kind and thoro I was able to contact the dealership and immediately get information necessary to make a decision on the car I wanted. Abiola was very kind and thorough in his discussions with me and in answering questions. I'll definately recommend the dealership to friends and family. I myself will look to keep them in mind for future servicd and purchase needs. More
Beyond the norm My wife and I have dealt with Lexus, Infiniti and Acura dealers for the last 28 years. The foreign influence enhanced the car buying/service experien My wife and I have dealt with Lexus, Infiniti and Acura dealers for the last 28 years. The foreign influence enhanced the car buying/service experience. Today we bought an American car (used) through Criswell Maserati. While it wasn't one of the 6 figure Maserati's on the showroom floor, you would have thought we were buying one. Robert set up the buying experience with a quick and low pressure response to my offer. Chuck handled the actual sale when we arrived. The whole staff could not have been more cordial and thoughtful after our 3 hour drive from SE Virginia. From Sales, to Finance to the General Management, you would have thought we were long lost friends. I can recommend Criswell Maserati without hesitation. That in itself is a complement since I am such a skeptic of human nature. It was well worth the 340 mile round trip. Kudos to all! More
Perfect attention to detail!!! As I was on the verge of giving up my car search I finally came across the perfect truck that I was looking for and an excellent sales staff to boot As I was on the verge of giving up my car search I finally came across the perfect truck that I was looking for and an excellent sales staff to boot. Mo insured I was taken care of immediately and was very helpful through the entire process. Thanks Mo for making this an easy process!!! More
Fantasic Customer Experience! This is by far the best car buying experience I ever had! Everyone from sales to finance was wonderful in helping me lease a great car. Specifical This is by far the best car buying experience I ever had! Everyone from sales to finance was wonderful in helping me lease a great car. Specifically, Robert (sales manager), Abiola (sales consultant) and Omar (GM) made this a quick and transparent process. They gave me the price I wanted and were extremely transparent and honest. It is incredibly rare to find a dealership with these qualities. I have been buying cars for 11 years and this is the best car buying experience I had.They will take great care of you! Please go see them! More
My Dream Car- REALLY! My Maserati is running like a dream! My wife and I are both delighted. Thank you so much for helping us through the process of buying it. Your c My Maserati is running like a dream! My wife and I are both delighted. Thank you so much for helping us through the process of buying it. Your customer service level I would rank among the best that I've ever received. On a five star rating system you would get six stars. :-) All my best, Victor More
Efficient car buying experience Alberto was great. I am not easily impressed but my car buying experience was amazing. He had the car ready for me to test drive on MLK Day and ans Alberto was great. I am not easily impressed but my car buying experience was amazing. He had the car ready for me to test drive on MLK Day and answered all my questions. I purchased my car the next day and he had me in and out within 1 .5 hours. Robert the sales manager was fair and honest and Omar the GM was upstanding and forthright. Lastly, I bought a used non-Maserati car and the price was the lowest in the country. Thanks for a positive experience C.G. More
Fantastic buying experience from start to finish Our quest to purchase a new Maserati was supported from start to finish by Abiola and Omar from our arrival at the dealer ship to our drive away in ou Our quest to purchase a new Maserati was supported from start to finish by Abiola and Omar from our arrival at the dealer ship to our drive away in our brand new car ! Abiola talked with both of us and quickly understood what we were looking for in both model and price range ! He assisted us in looking at several models and made our selection and purchase virtually faultless. Omar accompanied us personally to the Finance staff and answered all of our questions to our complete satisfaction as we closed the deal, while Abiola was ensuring our new car was prepped and ready to go for us. We were given a complete briefing on our new Maserati and all of the operational aspects of it. Of note also was the fact that Mr Oliver, the service manager was in on his day off but was ready and willing to help us with some questions and purchases for the new car ! All in all, great team effort!! More
Fantastic Buying Experience Every single person I dealt with at the dealership was superb. From the porters to the finance department, and everyone in between. Mo, Robert, and Om Every single person I dealt with at the dealership was superb. From the porters to the finance department, and everyone in between. Mo, Robert, and Omar went above and beyond throughout my transaction. Always being helpful, courteous, and straightforward. They make a tremendous team. Criswell was the third Maserati dealership I had visited - next time they will be my first. More
One of my best purchasing decisions This was my third purchase from this dealership and my best to date. My sales consultant Mr. Abiola Akintunde was very attentive to my needs and a ple This was my third purchase from this dealership and my best to date. My sales consultant Mr. Abiola Akintunde was very attentive to my needs and a pleasure to work with. Both he and Mr. Omar Stwodah (General Manager) have always gone out their way to make the purchasing experience memorable. In all from sales to service this dealership, its employees and the facility offer a wonderful unique product that is supported by quality people. James H. More