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Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
600 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 600 reviews

August 03, 2016

Chuck and Rob were great! Bought a used car. Both had very easy going personalities and were very knowledgable. Both were very transparent in providing information. When it More

by E F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khristi Zhang, Chuck Lewis
Aug 03, 2016 -

Criswell Maserati - Alfa Romeo responded

E F, Our goal is to make the car buying process as easy and enjoyable as possible. Thank you for your business and enjoy your new SUV, we will find a good home for your old one. Thanks again, The Criswell Alfa Romeo team.

July 27, 2016

Smooth , easy and very accomidating. Very Good experience. A good friend of mine bought a new Ghibli Q4 and sent me a photo early the next morning. Excited about the looks of his new ride I contacted Criswel More

by ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Stwodah, Chuck Lewis
Jul 27, 2016 -

Criswell Maserati - Alfa Romeo responded

Ryan, Thank you for the 5 star review. The Maserati you traded found a good home as well. I am sure you will get as much, if not more excitement with your new ride as your previous. Best regards, The Criswell Maserati Team

July 01, 2016

Sincere and Genuine. Abiola's approach to his profession is as unique as it is rare. My wife and I were full of questions, concerns and uncertainty at the prospect of More

by Christopher and Dusky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Abiola Akintunde
Jul 02, 2016 -

Criswell Maserati - Alfa Romeo responded

Christopher and Dusky, Thank you for your 5 star review. You have embodied the experience we try and create with each of our clients. Enjoy your new Quattroporte for years to come. Best wishes from all of us at Criswell Maserati Alfa Romeo

May 20, 2016

Excellent Experience Just Leased the Ghibli with Criswell Maserati. This was the best leasing experience I've had so far. The process was fast, easy, smooth and very ple More

by raschell reyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Stwodah, Chuck Lewis, Jose Calderone
May 20, 2016 -

Criswell Maserati - Alfa Romeo responded

Raschell, Thank you for your review. We are glad that you were happy with your purchase experience. We rarely don't have the car you want in our inventory but when we don't we do get you what you want. Now you and your sister can compare notes!! Thank you again for the business and we look forward to seeing you at your first scheduled maintenance. Best regards, The Criswell Maserati Team

May 16, 2016

First Class All Around Abiola was the best salesman I have ever worked with when purchasing a new vehicle. We had communicated for a little over two weeks to try and come u More

by Kohnen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abiola Akintunde
May 17, 2016 -

Criswell Maserati - Alfa Romeo responded

Kohnen, Thank you for your awesome review. We realize that everyone is busy with their life so we try to accommodate accordingly. Our experiences are what make living worth while and you will really be living in your new Maserati!!! We are happy we could make it happen for you!. Best regards, The Criswell Maserati Alfa Romeo Team

May 16, 2016

Superb Service I've had an excellent experience dealing with Abiola at Criswell Maserati. Great group of folks in general. Very knowledgeable in the vehicle. Would d More

by Arthur Kargman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah, Abiola Akintunde
May 17, 2016 -

Criswell Maserati - Alfa Romeo responded

Arthur, Thank you for your 5 star review. We are glad we could make the deal you were looking for and really glad you are done with the German manufacturers!! I think you and your wife will enjoy the Granturismo's Italian flare for years to come. Best regards, The Criswell Maserati Alfa Romeo Team

May 14, 2016

Great Experience! I really enjoyed working with Albert when I bough my Alfa 4C! He was very professional and knew all about the car. Thanks for making it so easy! More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Stwodah
May 14, 2016 -

Criswell Maserati - Alfa Romeo responded

John, Thank you for the 5 star review of Alberto and the dealership. Being a repeat customer means we are meeting the expectations set by you and we thank you for your continued patronage. The 4C is a great car and we think you will enjoy it for years to come. Best regards, The Criswell Maserati Alfa Romeo Team

May 13, 2016

A GREAT EXPERIENCE ABIOLA HAS GREAT PRODUCT KNOWLEDGE AND GREAT CUSTOMER SERVICE SKILLS. THOUGH IT TOOK ME A OVER A MONTH TO MAKE MY DECISION ON BUYING MY GRAND TOURISMO More

by JUSTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah, Abiola Akintunde, Scott Oliver, Jose Calderone
May 14, 2016 -

Criswell Maserati - Alfa Romeo responded

Juste, From one business owner to another, we want to thank you for your recognition of Abiola's efforts and strides to create a great customer experience. We are also happy that we were able to get you the perfect Granturismo (MC at that). Best regards, The Criswell Maserati Alfa Romeo Team

May 11, 2016

An enlightening and invigorating experience! Abiola is a very educated and knowledgeable Sales Representative that knows his Maserati history and engineering of the cars. He is not pushy, but sub More

by TripleNegro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah, Abiola Akintunde, Jose Calderone
May 11, 2016 -

Criswell Maserati - Alfa Romeo responded

Thank you for your awesome review. We appreciate your ability to recognize our tenaciousness and not take it as being pushy; this means we did our job!! We hope you are enjoying your new Quattroporte and can't wait to meet your friends as well. Best regards, The Criswell Maserati Alfa Romeo Team

May 03, 2016

Professional quality of work! I had very positive experience with Alberto buying my wife's Maserati Ghibli SQ4. It was painless and handled very professionally. Will be back soon More

by amg55drier@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Stwodah, Jose Calderone
May 03, 2016 -

Criswell Maserati - Alfa Romeo responded

amg55drier, Thank you for the great review! I am sure you and your wife will be enjoying the Ghibli on the curvy roads around here. The white 4C is calling for you. See you soon. Best regards, The Criswell Maserati Alfa Romeo Team

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