Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Criswell Maserati - Alfa Romeo
Germantown, MD
593 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time.
Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices!
Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 593 reviews
October 25, 2016
Best Car Buying Experience, Ever Chuck Lewis made this process and easy one. Knowledgeable, courteous and more than friendly Chuck was a professional that knows his business. I woul Chuck Lewis made this process and easy one. Knowledgeable, courteous and more than friendly Chuck was a professional that knows his business. I would highly recommend this dealership and Chuck in particular to anyone interested in buying a new or previously owned vehicle. Thanks Chuck. More
by bwade06
Employees Worked With
October 24, 2016
A quick and great experience of my purchase Rob and Chuck are the man in town if you look for specific luxury car like Maserati. It was a great experience ever and professional Rob and Chuck are the man in town if you look for specific luxury car like Maserati. It was a great experience ever and professional More
by KW
October 23, 2016
Outstanding service After 10 minutes with Chuck Lewis we felt like we had known him for years. I bought a Grantourismo for my wife and the service was outstanding. Chuc After 10 minutes with Chuck Lewis we felt like we had known him for years. I bought a Grantourismo for my wife and the service was outstanding. Chuck delivered the car to our house and we completed the paper work in the comfort of our home. My wife took delivery in March and so far the car has been a dream. More
by Momarati
Employees Worked With
Chuck Lewis
October 12, 2016
satisfaction Our experience at Criswell Maserati was outstanding. We purchased a new Lavante from Criswell because Chuck took the time to send me pictures of their Our experience at Criswell Maserati was outstanding. We purchased a new Lavante from Criswell because Chuck took the time to send me pictures of their vehicles and let me know when they had new stock. My wife and I were not pressured to buy the Levante. We purchased the vehicle because we were comfortable. This dealership has an amazing inventory and I know we will do business again in the future. More
by Luuuvante
Employees Worked With
Chuck Lewis
October 10, 2016
Great experience with my Ghibli SQ4 Purchased my Maserati Ghibli SQ4 from Criswell Maserati two weeks ago. Everything was done over the phone as I was an out of state client. It was a Purchased my Maserati Ghibli SQ4 from Criswell Maserati two weeks ago. Everything was done over the phone as I was an out of state client. It was a very easy transaction. I would highly recommend this dealership to anyone in the market for a Maserati. Both Robert Buchanan and Alberto Zamorano were pleasant and professional More
by Oriffx
October 07, 2016
great buyer experience. We dealt mostly with Karifa Mara. He was very personable, very knowledgeable; we would definitely buy another car from him. It's not often you meet s We dealt mostly with Karifa Mara. He was very personable, very knowledgeable; we would definitely buy another car from him. It's not often you meet someone as friendly as him. Chuck Lewis and Kristie Zhang were also very personable and professional as well. Great team! More
by molly bmwx5
October 01, 2016
My 2014 and 2016 Ford Explorer Limited..[Silver & Red] Mr. Alberto Zamorano & Mr. Chuck Lewis were outstanding customer service representatives ..... They make sure my buying process was fast and splendid. Mr. Alberto Zamorano & Mr. Chuck Lewis were outstanding customer service representatives ..... They make sure my buying process was fast and splendid... I will recommend both of them any day.... More
by Alusine Kanu
October 01, 2016
Purchase of New 2017 Maserati Levante After 40+ years of purchasing new vehicles I can say that this was the highest and best buyer experience for me ever! The sales representative Karifa After 40+ years of purchasing new vehicles I can say that this was the highest and best buyer experience for me ever! The sales representative Karifa Mara was highly knowledgeable and capable and he wasted no time getting the sales job completed. What a delight to deal with someone who wanted to satisfy his customer! The auto industry needs more professionals like him!! A great thank you to Karifa, his finance manager and the entire staff at Criswell Masererati--you haven't encountered world-class customer service until you've dealt with Criswell!! More
by Ray Pisney
Employees Worked With
September 30, 2016
Great sales team I purchased a 2016 BMW X5 from Criswell Maserati. The service I received from Karifa and his manager was professional and beyond my expectation. I a I purchased a 2016 BMW X5 from Criswell Maserati. The service I received from Karifa and his manager was professional and beyond my expectation. I am completely satisfied with the service I received. I highly recommend this dealership and team without any reservation whatsoever! More
by Sten Adams
Employees Worked With
September 30, 2016
Lease of a new 2017 Maserati Ghlibli We had a great experience in getting the lease of a 2017 Maserati Ghibli from Criswell. The sales representative, Karifa Mara, sales manager Robert B We had a great experience in getting the lease of a 2017 Maserati Ghibli from Criswell. The sales representative, Karifa Mara, sales manager Robert Buchanan and Financial Official, Kristie Zhang, were very professional, helpful and efficient. .We would definitely lease another car from them in the future. More
by T Sung
