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Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
615 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 615 reviews

August 12, 2024

The experience was tremendous And u have a new convert to your family! Thank you More

by Jarau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Criswell Maserati - Alfa Romeo responded

It's our goal to offer a remarkable car buying event at Criswell, and it's rewarding to know we exceeded your expectations. We value the opportunity to work with you and look forward to your next visit with us.

August 06, 2024

I've worked with Erick both times when I dropped off my 2020 Giulia. He has always been great to work with! More

by mongoose88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Giron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Criswell Maserati - Alfa Romeo responded

We value the opportunity to work with you and truly appreciate you taking the time to highlight the efforts of our staff. Please give us a call or stop by if we can be of further assistance.

August 05, 2024

This dealership is so helpful . Alberto Zamorano Was such a great sales person to deal with . Definitely will go back for everything I may need . Thanks so much for all your More

by Piper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Criswell Maserati - Alfa Romeo responded

It's our pleasure to provide an exceptional car buying event! We're happy to see you were satisfied with your experience, and we look forward to working with you in the future.

July 30, 2024

Karifa was my initial contact at Criswell Alfa Romeo & he was so responsive even on weekend off hours! I couldn’t believe it. He was easy to negotiate with and so respectful. His personality is one of joy More

by Yaakova
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Criswell Maserati - Alfa Romeo responded

Customer satisfaction is important to us, and it's wonderful to know you had a remarkable experience while working with Karifa and Criswell! We hope you enjoy your vehicles and welcome you to reach out if we can help in any other way.

Jul 31, 2024 -

Yaakova responded

Thank you so much! Will do!

July 30, 2024

Karifa is a phenomenal salesman! He goes above and beyond for his clients to get them the best deal possible. His responses are timely and is always super friendly. So appreciate of More

by Sarah Pollock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Criswell Maserati - Alfa Romeo responded

It's rewarding to hear about your fabulous car buying event. Karifa and Criswell are committed to providing an all-around outstanding purchasing process from start to finish, and it's great to know you were satisfied with your experience. Don't hesitate to give us a call or stop by if we can be of further assistance.

July 30, 2024

Karifa is an amazing salesman! ! He is so great, and did everything he could to get the cars we wanted!!! If you’re shopping for an Alpha Romeo at Criswell ask for Karifa!! More

by srulspollock82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Criswell Maserati - Alfa Romeo responded

Thanks for choosing Criswell! We value the opportunity to work with you and truly appreciate your recommendations.

July 30, 2024

Amazing service was in and out , great communication , did there have overall best to make sure both sides where happy More

by Davidt.jr2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Criswell Maserati - Alfa Romeo responded

Thank you for sharing this positive review. We value your business and hope to be of service to you in the future.

July 29, 2024

Karifa is a wonderful sales representative. He is patient and friendly. He worked with me towards my dream car. And he listens carefully to my requirements and concerns. I will always recommend More

by Josephine W
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for taking the time to highlight the efforts of our staff. Many of our customers comment on the exceptional customer service Karifa provides throughout the car buying event, and it's wonderful to know you had the same experience. We welcome you to reach out if we can be of further assistance.

July 22, 2024

Great dealership! I had a wonderful experience! Highly recommend these guys if you want a beautiful car! More

by Diamonddavekap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Criswell Maserati - Alfa Romeo responded

It's wonderful to know you enjoyed a stellar car buying experience at Criswell! Our courteous and capable team is always happy to help, and we hope to be of service to you in the future.

July 20, 2024

I recently purchased an Alfa Romeo Stelvio from Criswell Maserati, and my experience was good, thanks to Karifa, the sales specialist. Karifa’s professionalism and focus on the customer experience were evid More

by Max
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Criswell Maserati - Alfa Romeo responded

Congratulations on your purchase! It's wonderful to know you enjoyed a pleasant car buying experience while working with Karifa. We value your business and hope to be of service to you in the future.

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