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Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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BEST DEALERSHIP EXPERIENCE EVER! Even though we were serious about purchasing a Maserati, we didn't expect to purchase it the same day we test drove this vehicle. In fact, we had two Even though we were serious about purchasing a Maserati, we didn't expect to purchase it the same day we test drove this vehicle. In fact, we had two other car appointments scheduled later that day. However, our experience was simply so overwhelmingly awesome, we left with the car of our dreams the same day. We'd been in the market for about a month and visited many dealerships but as soon as we were greeted by our salesman, Karifa, we knew things would be different. Hands down the best car buying experience from the start to finish -- we absolutely felt like VIPs the entire time even though we weren't buying the most expensive car on the lot. Highly recommended and can't wait to tell others about this experience. More
James Tan and Robert Buchanan As I eagerly await delivery of my new Alfa Romeo 4C I've had a moment to reflect on the courteous and professional behavior of both James and Robert As I eagerly await delivery of my new Alfa Romeo 4C I've had a moment to reflect on the courteous and professional behavior of both James and Robert. No pressure and pleasant to deal with. I will definitely be a return client. SL More
Amazing Experience! I have bought BMW's, Porsche's and Mercedes multiple times in the past and had solid experiences however Alberto and Criswell Maserati outperformed th I have bought BMW's, Porsche's and Mercedes multiple times in the past and had solid experiences however Alberto and Criswell Maserati outperformed them all!! While in the market for a new car, I researched the area Maserati dealerships and Criswell had a great inventory and their online sales were enticing. The experience provided by Alberto was exceptional as was that of Omar, the GM and Robert (sales manager I believe). They truly made me feel welcome and never made me feel like I was being sold to. They listened to my "likes" and gave me options. Imagine that, a salesman that actually listened!! I had to leave early on my initial visit but before I left I changed my mind from a car on the lot to one in the showroom I had fallen in love with. When returning the next day, it was outside, fully detailed and even had my home address programmed into the GPS ready for me to drive it away. Needless to say I did and will do so again at my next decision point. They are phenomenal and I highly recommend them. Oh yea, Alberto came in on a Friday to meet me the first time and it was his day off !! Wow !!!!! More
A car buying experience that exceeded expectations Alberto did a wonderful job of showing me beautiful cars, describing all of the features and options. Unlike prior experiences at other dealings, I n Alberto did a wonderful job of showing me beautiful cars, describing all of the features and options. Unlike prior experiences at other dealings, I never felt any pressure and felt respected throughout the entire buying process for a new Alfa Romeo. More
No pressure, no problem, but still helpful Working with Chuck was a pleasure. He has a very "no pressure, no problem" attitude. Very down to earth and a generally good guy. The team worked at m Working with Chuck was a pleasure. He has a very "no pressure, no problem" attitude. Very down to earth and a generally good guy. The team worked at my pace which was refreshing. All the folks I worked with there were friendly, helpful, and genuine. They also worked with me to achieve a fantastic APY. It was a bit of a drive for me, but well worth. A+ More
Repeat customer Working with Karifa was an absolute pleasure. He toke time to thoroughly understand my preferences, price range and prior experiences and designed a Working with Karifa was an absolute pleasure. He toke time to thoroughly understand my preferences, price range and prior experiences and designed a car buying experience that was excellent. There was no pressure to purchase, his total focus was ensuring an customer focused buying experience. Everything he said was factual and not exaggerated to influence the sale. I highly recommend anyone seeking to purchase a car to go in and personally request his assistance. I will return to Criswell because of this experience. Omar, the General Manager was very supportive of the sale and worked to keep me within my price range. More
Great Experience!! Alberto made buying a vehicle such an easy and enjoyable process! He treats you with great class and respect no matter the vehicle you are purchasing. Alberto made buying a vehicle such an easy and enjoyable process! He treats you with great class and respect no matter the vehicle you are purchasing. I would recommend anyone looking to buy a car from Criswell to choose Alberto!! More
Positive, Optimistic Experience Alberto and the rest of the Team at Criswell Maserati provided an incredible buying experience. Alberto's positive attitude is contagious, and his hon Alberto and the rest of the Team at Criswell Maserati provided an incredible buying experience. Alberto's positive attitude is contagious, and his honest demeanor helped facilitate a conversation that ultimately allowed me to drive the vehicle off the lot that night. I highly recommend Alberto and his Team at Criswell Maserati for all of your future car buying needs! First class experience! More
Awesome Experience Karifa was very nice and very knowledgeable. My experience at the dealership was A++ Karifa made the driving experience an awesome experience. I co Karifa was very nice and very knowledgeable. My experience at the dealership was A++ Karifa made the driving experience an awesome experience. I couldn't be happier with my purchase and experience! More
Great Experience Professional & responsive. Did not spend much time at the dealership. Pleasant experience overall. Chuck and Robert made it easy every step of the way Professional & responsive. Did not spend much time at the dealership. Pleasant experience overall. Chuck and Robert made it easy every step of the way to acquire the Levante. Highly recommended. More