Criswell Maserati - Alfa Romeo

Hands-down, best buying experience I've had! Easily the most painless new car buying process I've ever been through. The sales team was fast, responsive and straightforward. Will definitely be b Easily the most painless new car buying process I've ever been through. The sales team was fast, responsive and straightforward. Will definitely be back for my next purchase! More

Thrilled with my Maserati From the moment I set foot on the Criswell lot, I was welcomed and treated like a valued customer. James went above and beyond to ensure that the proc From the moment I set foot on the Criswell lot, I was welcomed and treated like a valued customer. James went above and beyond to ensure that the process was as smooth as possible. I love my new Maserati and I highly recommend Criswell. The showroom is beautiful and every person I came in contact with throughout the process was great. More

Happy customer My husband and I went in to look at the Stelvio to see if I could wrap my mind around driving an SUV instead of the small cars I’ve been used to, sinc My husband and I went in to look at the Stelvio to see if I could wrap my mind around driving an SUV instead of the small cars I’ve been used to, since we have a baby on the way. Karifa was incredibly helpful in getting me excited about switching to the Stelvio and he and the GM went above and beyond to make sure I was getting a deal that included all of the options I wanted. He’s very patient and not pushy at all, and I would highly recommend asking for him if you’re in the market to buy or lease an Alfa Romero or Maserati. More

Great experience buying an Alfa I recently purchased a new Alfa Giulia and had a great experience with Karifa. He knew the car well, provided a great test drive of a variety of Giuli I recently purchased a new Alfa Giulia and had a great experience with Karifa. He knew the car well, provided a great test drive of a variety of Giulia models, and exceeded my expectations upon delivery. The car buying process was both informal and informative. I highly recommend both the dealership and the Karifa. More

Italian Style in Germantown ! I bought a Stelvio from Karifa Mara at Criswell this month. I buy a new car every 13 years whether i need one or not - there's a few reasons I bought I bought a Stelvio from Karifa Mara at Criswell this month. I buy a new car every 13 years whether i need one or not - there's a few reasons I bought from Karifa: 1. He gave me a great deal. 2. His Italian style in Germantown - the Salvatore Ferragamo belt he was wearing was worth more than my trade-in 3. His product knowledge and service - he's a man of the world.... Everything about the transaction was very pleasant - I had actually been in touch with Kara in August 2017 about a Guilia and he remembered that. Possibly I could have held out for more on my trade in - I really wanted to bring my 13 year old and have her scream " No Daddy, I want an Audi or a BMW like all my friends' parents do" to see if that could get me a few $$ off the deal...but Karifa had already given me a great sales price. And in the end, he gave me a couple of hundred $$ more on my trade in - a magnificent 2005 Honda Pilot. I was about to walk and he said: " Paul man, there's no way I can send you home in that Pilot - your wife needs to see you park a Stelvio in your driveway so I will give you a couple of hundred dollars more" Great dealership, great guy, great deal. Thank you !! More

Ideal luxury experience Karifa Mara provides the car-buying experience that I thought was a thing of the past. He listened to what we needed and was informative and supporti Karifa Mara provides the car-buying experience that I thought was a thing of the past. He listened to what we needed and was informative and supportive without being coercive or pushy. He responded to promptly to email questions and stayed in touch. He called once un-prompted to check in and when I informed him that our timeframe had changed, he offered help whenever we needed it and did not insist or rush us. The dealership discovered that they made a small numerical error that required a re-signing of a few papers. They apologized for the mistake and were polite about the very slight inconvenience to us. The error was in our favor, and they were forthright that we would keep that small amount. We bought the car this week, but have already sent Karifa's contact information to friends who are interested in buying from this dealership. More

Great service in a friendly atmosphere with no pressure! I contacted chuck Lewis to purchase a Maserati in October of 2017 and ended up with the vehicle in December 29th 2017 after a 5 minute test-drive. I w I contacted chuck Lewis to purchase a Maserati in October of 2017 and ended up with the vehicle in December 29th 2017 after a 5 minute test-drive. I would describe Chuck as a Gentleman and a very Helpful & Knowledgeable sales consultant!.The entire sales experience was very pleasant! A great friendly atmosphere that made me feel very welcome! Recommend it highly!! More

Excellent long-distance transaction After finding the new Maserati GranTurismo I was interested in on the Criswell website, a telephone call was it took to get the ball (or wheels) rolli After finding the new Maserati GranTurismo I was interested in on the Criswell website, a telephone call was it took to get the ball (or wheels) rolling. Having never purchased a vehicle sight unseen, I was not sure what to expect or the process by which this would be accomplished, but James Tan was very professional, helpful and honest with every aspect of my purchase. From answering questions and sending photos to emailing necessary paperwork for completion of the transaction and then meeting the auto transport truck to ship the car to me, James was top-notch. I could not have asked for a more seamless car buying experience! More

Very Helpful Great dealership. They are very straight forward with pricing and the phone estimate that they gave me for my trade was spot on. The sales department Great dealership. They are very straight forward with pricing and the phone estimate that they gave me for my trade was spot on. The sales department was very knowledgeable of the car that I purchased and answered all of my questions . Great car purchasing experience. More

Karifa and the Criswell crew cut me a square deal I had a pleasant, no-nonsense experience leasing an Alfa Giulia AWD from Karifa and Criswell. I'd recommend him and the dealership to others shopping I had a pleasant, no-nonsense experience leasing an Alfa Giulia AWD from Karifa and Criswell. I'd recommend him and the dealership to others shopping for an Alfa. Glad to see the brand back in the States. More