Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Excellent long-distance transaction After finding the new Maserati GranTurismo I was interested in on the Criswell website, a telephone call was it took to get the ball (or wheels) rolli After finding the new Maserati GranTurismo I was interested in on the Criswell website, a telephone call was it took to get the ball (or wheels) rolling. Having never purchased a vehicle sight unseen, I was not sure what to expect or the process by which this would be accomplished, but James Tan was very professional, helpful and honest with every aspect of my purchase. From answering questions and sending photos to emailing necessary paperwork for completion of the transaction and then meeting the auto transport truck to ship the car to me, James was top-notch. I could not have asked for a more seamless car buying experience! More
Karifa and the Criswell crew cut me a square deal I had a pleasant, no-nonsense experience leasing an Alfa Giulia AWD from Karifa and Criswell. I'd recommend him and the dealership to others shopping I had a pleasant, no-nonsense experience leasing an Alfa Giulia AWD from Karifa and Criswell. I'd recommend him and the dealership to others shopping for an Alfa. Glad to see the brand back in the States. More
Karifa is the consummate professional. I've dealt with Karifa before and he is still the same person as he was then. Open and honest. If your looking for a professional, concierge experie I've dealt with Karifa before and he is still the same person as he was then. Open and honest. If your looking for a professional, concierge experience that is warm and friendly contact Karifa. Bon chance! More
Very Helpful Great dealership. They are very straight forward with pricing and the phone estimate that they gave me for my trade was spot on. The sales department Great dealership. They are very straight forward with pricing and the phone estimate that they gave me for my trade was spot on. The sales department was very knowledgeable of the car that I purchased and answered all of my questions . Great car purchasing experience. More
Alfa Romeo stelvio Karifa helped me buy Stelvio. Great experience! Great people and they work with you. Though we made numbers on a stelvio with Nav, Karifa quickly fou Karifa helped me buy Stelvio. Great experience! Great people and they work with you. Though we made numbers on a stelvio with Nav, Karifa quickly found that the one I was about to buy did not actually have GPS. Him and Rob his manager quickly located one and got me into that at a price and none of the dealerships with in and outside the beltway and even as far NJ could beat. More
Karifa is world class Karifa made buying my Levante so easy. He helped narrow the field of cars by email, and when I walked into the dealership, he truly made the buying p Karifa made buying my Levante so easy. He helped narrow the field of cars by email, and when I walked into the dealership, he truly made the buying process easy. Karifa and Rob didn't mess around. They gave me more than fair value for my trade, and gave me a price I couldn't refuse on the Levante. When I came in to finish all of the paperwork, Karifa had me in and out within an hour - and he even came in long before his shift started, which was super helpful. If there were 10 stars, I would give it to these guys. While I have dreaded the car buying experience for most of my life, it was definitely painless at Criswell with Karifa! More
Great experience getting into a new Alfa Romeo Guilia Had a great experience at the dealership, and with James Tan in sales. Tremendous selection of vehicles, a totally up front and honest deal, a salesma Had a great experience at the dealership, and with James Tan in sales. Tremendous selection of vehicles, a totally up front and honest deal, a salesman willing to let the customer take their time in the decision making process. We communicated via email and text and he was very responsive. His knowledge of the product was remarkable - he systematically went through the vehicle with me on delivery, and made sure I was comfortable with the operation (especially of the great information system!). He also gave great tips about features that I would not have thought of. Provided me with all of the purchase and lease options that I wanted to consider. More
Great Experience Purchasing my 2017 Maserati-James Tan I just purchased a Maserati from Criswell Maserati of Germantown. The experience was very pleasant. James Tan was my sales rep and was extremely kno I just purchased a Maserati from Criswell Maserati of Germantown. The experience was very pleasant. James Tan was my sales rep and was extremely knowledgeable and took the time to explain every aspect of the vehicle. I would def purchase a vehicle from him again in the future. During the process of finalizing the purchase, Ryan Sturdivant was great work with. Very smooth transaction. More
Leased an new Alfpha Giula. Great Help from Chuck Lewis Car buying- we are always glad when finished. My experience with a lease of an AR Giula took some time; actually very pleasant time because we were Car buying- we are always glad when finished. My experience with a lease of an AR Giula took some time; actually very pleasant time because we were dealing with a superb professional, Chuck Lewis. His advice and information were deciding factors in our decision,. We had purchase a 2007 Honda from Criswell and formed a very favorable impression of the firm This,10 years later, continues and has been well confirmed through the services of Mr. Lewis and his co-workers. Unqualified Recommendation! More
Pleasant experience I live in Virginia and went to 2 dealers in Sterling and Arlington. I did a test drive with the SUV Levante in Sterling. I planned to buy there but I live in Virginia and went to 2 dealers in Sterling and Arlington. I did a test drive with the SUV Levante in Sterling. I planned to buy there but they did not keep the price as promised. I went to Arlington Maserati. It really wasted my time. I called Criswell and talked to Karifa Mara. I made a deal on telephone. Within less than 30 minutes, he texted back to me and agreed on the price I asked. I drove to the dealer and in less than 3 hours, I drove the new car back to Virginia. It was an amazing experience. Thanks Mara . More