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Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
609 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 609 reviews

March 31, 2018

Pleasant Experience!! It was a pleasure to work with Danny to purchase my fist Maserati yesterday. As long as he’s there I’m a lifelong customer!!!!!!!! More

by Nette0520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Ahn
March 31, 2018

New Car Giulia Purchase Excellent/Outstanding AAA+++ best salesman I’ve ever dealt with, best dealership I’ve dealt with. Shortest time ever spent in the finance department. More

by lexcitement
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Taylor, Danny Ahn
March 27, 2018

One of my best car buying experiences in decades The dealership is very clean, light-filled and inviting. It's not too big, just the right size to have all the models in the showroom, cleverly positi More

by Maseratifan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Taylor
Mar 28, 2018 -

Criswell Maserati - Alfa Romeo responded

We could not have asked for a more eloquent review, thank you. We're so pleased that you found our dealership to be inviting, found our team to be helpful, and found a tremendously wonderful Levante to meet your needs.

March 19, 2018

Perfect!! It was a great to have Karifa Mara finalize the lease of our Maserati Levante when we had limited options!!! Could not have been better!!! More

by Gladwin D'Costa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2018 -

Criswell Maserati - Alfa Romeo responded

Karifa and the rest of our team at Criswell are amazing and we're so pleased that they were able to help you get in a beautiful new Levante. Please don't hesitate to reach out to any team member if you have any further questions.

March 18, 2018

Great Experience Called the dealership on Thursday. Reached Karifa. He did some research for me, called me back, and on Friday bought my wife a Ghibli Grandsport. I More

by Gryphon
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2018 -

Criswell Maserati - Alfa Romeo responded

Congratulations to you and your wife on your new Ghibli. It's wonderful to hear that Karifa took the time to find the answers to all of your questions. We value your business and appreciate your willingness to recommend Criswell to your friends and family.

March 14, 2018

Came up from Savannah, GA Saw a deal on car gurus. Came to the dealership and Karifa made the sale. I purchased my wife a Ghibli which I had already been to 4 other dealerships More

by Robhatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for the kind review. We are pleased that Karifa was able to earn your business with his professionalism and courtesy. We hope that your wife is enjoying the new Ghibli!

March 07, 2018

Excellent experience Karifa Mara is a fantastic salesman. I worked with him for close to 2 months to locate a very specific and hard to find vehicle. Throughout the time I More

by NR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2018 -

Criswell Maserati - Alfa Romeo responded

Congratulations on your new car! We are ecstatic that Karifa and the rest of our team were patient and kept you well informed until they were able to find exactly what you were looking for.

March 01, 2018

a Positive Experience Recently completed my first leasing experience with Criswell Maserati. From my initial visit to Criswell where I met Karifa until the deal was complet More

by Montyy44
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2018 -

Criswell Maserati - Alfa Romeo responded

Our team has a commitment to provide each customer with the highest level of service and professionalism and we are pleased that you took the time to let us know that your experience reflected this commitment.

February 28, 2018

Great experience buying a Stevio for our son Karifa was the ultimate professional and made us a deal we could not refuse. Very courteous and a pleasure to work with. Great customer service. More

by fardini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you, we are so pleased that you took the time to tell us about your recent purchasing experience. It's wonderful to hear that Karifa was professional and courteous. Enjoy your new car!

February 28, 2018

White Glove Treatment ! Karifa is an Outstanding Sales Professional and his customer care is second to none. Over the years, I've leased many different luxury vehicles from d More

by Pasquale Scalise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Oliver, Jose Calderone, Aaron Taylor
Mar 08, 2018 -

Criswell Maserati - Alfa Romeo responded

We appreciate that you took the time to post this review. It's always rewarding to hear that our team has provided a purchasing experience that can be described as 'the best experience ever'. We appreciate your relationship with Criswell and we look forward to working with you again.

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