Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Karifa was AMAZING!!! I absolutely loved working with Karifa to purchase my new Stelvio. He was incredibly knowledgeable about the SUV, but what was really unique about him I absolutely loved working with Karifa to purchase my new Stelvio. He was incredibly knowledgeable about the SUV, but what was really unique about him was the test drive. He has a race car driving background so when he took us for the test drive, he offered to drive first to show us what the car could do. He had a special route for this purpose, and after the vigorous display of what the Stelvio was capable of, I was sold. I have bought Porsche’s, Audi’s, and BMW’s but was never really allowed to see the limits of the car’s performance on the test drive. In addition, Karifa was willing to work the deal out completely by text message. A lot of dealers won’t let you do this until you come in, and by that time they think they have you. It was very easy to negotiate for the Stelvio this way and they were very generous with incentives and rebates to help me get the price I wanted. All in all, one of the best car buying experiences that I have ever had! More
Had a 5-star car purchasing experiences with Danny Just drove a new Stelvio home yesterday, and I can't wait to share my wonderful experience with this Alfa Romeo dealership in Germantown. I got everyt Just drove a new Stelvio home yesterday, and I can't wait to share my wonderful experience with this Alfa Romeo dealership in Germantown. I got everything I can possibly expect from a car sales person: friendliness, knowledge about the car, honesty, and no pressure environment. During the process, I changed my mind and had quite some back and forth on options of the car, color of the car, etc. Amazing, Danny was very patient and friendly throughout. In addition, I enjoyed working with Bob the sales manager and Bill the financial adviser. I want to thank Bob for bringing a competitive offer onto the table, which is the ultimate reason I bought the car from the dealership. I also want to thank Bill for his friendliness during the whole process. More
“Great Experience” We were very pleased with every aspect of our purchase. Mr. Mara, our sales consultant, was outstanding in every regard. My wife knew the vehicle she We were very pleased with every aspect of our purchase. Mr. Mara, our sales consultant, was outstanding in every regard. My wife knew the vehicle she wanted, and he was extremely helpful and courteous in answering her questions. No pressure, just professional and knowledgeable assistance. More
Great Experience!! Purchasing a car for the first time can be stressful. Thanksfully, Mr.Mara was very knowledgeable and patient. He went above and beyond to make the pr Purchasing a car for the first time can be stressful. Thanksfully, Mr.Mara was very knowledgeable and patient. He went above and beyond to make the process enjoyable. The pricing was fair and transparent. I picked up my gorgeous Alfa Stelvio today and couldn't be happier! Everyone here has been super helpful! Look no further than Criswell Masareti-Alfa if you want to avoid a lengthy and tiresome buying process. More
Outstanding Professional Service My experience with buying a car is analogous to a dental visit requiring extraction of four wisdom teeth. I have purchased at least five new cars over My experience with buying a car is analogous to a dental visit requiring extraction of four wisdom teeth. I have purchased at least five new cars over the past forty-five years with all resulting in the same experience. Four years ago I purchased a new car for my wife as a surprise birthday experience which reaffirmed by belief that the car buying process has not changed over this period. This car purchase has allowed me to believe miracles are possible. In preparation for this experience I mentally and emotionally conditioned myself for what was coming. As usual I performed my research in advance and identified the vehicle that provided the best value for my money. Since we already have three working vehicles I felt no urgency to purchase a new car. Having found a car on-line that met my requirements I prepared for the next step of working with a salesman to finalize the purchase process. I was ready to walk away from negotiations the minute I felt any undue pressure, stress or aggressive sales tactics. I was almost disappointed when none of those negative expectations occurred during my first contact with Danny. In fact I had to follow-up with him after I did not receive a response to my initial chat session. I assumed this was a change in sales tactics and prepared myself for a different approach with the same negative results. The sale was confirmed after only two telephone discussions with Danny on a Friday lasting fifteen minutes each or less. The next day I was at the dealership to finalize the purchase and driving the new car home in less than three hours. It took me longer to finalize my loan approval than it took to close the vehicle purchase. It would have taken less time had the financing representative been available and two other people not making purchases the same day. Mr. Danny Ahn is the most professional and knowledgeable car dealer that I have ever worked with. If I'm ever in the market to purchase a new vehicle there is no question that I will be contacting Danny. I will be more than happy to refer friends and family to Danny for their new car purchases. He is GREAT!!! More
Easy to use Danny was quick, prepared and comprehensive Very nice work I would recommend Criswell because of their inventory, product knowledge, location, Danny was quick, prepared and comprehensive Very nice work I would recommend Criswell because of their inventory, product knowledge, location, pricing, And the espresso was excellent More
Alf Romeo Giulia QV I purchased a Giulia Quadrifoglio, and I was very pleased with the outstanding customer service and professionalism of my sales representative Mr. Dan I purchased a Giulia Quadrifoglio, and I was very pleased with the outstanding customer service and professionalism of my sales representative Mr. Danny Ahn, he was a pleasure to work it, and made the entire transaction very easy. Overall, the dealership was nice and the staff were very courteous and professional. I love the car, and very happy with my purchase and the overall experience with the dealership. More
Karifa is the best! Very impressed with Karifa and the dealership in general. From the very moment we met, he took great care of me and most importantly, did not waste an Very impressed with Karifa and the dealership in general. From the very moment we met, he took great care of me and most importantly, did not waste any time getting me a very good deal. I found Karifa to be extremely personable, knowledgeable and honest. And I did my research and visited other dealers. Needlessly to say, my search ended with Karifa and Criswell Germantown! Criswell has a much better inventory (especially if the Alfa’s I was interested in). I look forward to working with him again in the future. He is highly recommended! More
Fantastic experience Danny was knowledgeable, courteous and delivered exactly what we agreed on. He responded to all my questions in a very timely matter. I highly recomm Danny was knowledgeable, courteous and delivered exactly what we agreed on. He responded to all my questions in a very timely matter. I highly recommend and would do business again with him in the future. More
ver good very good experiences with Danny. He is very suppprtive and very quick for answering questions . I recommend this salesman and dealership to my friend very good experiences with Danny. He is very suppprtive and very quick for answering questions . I recommend this salesman and dealership to my friends. Awesome More