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Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
609 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 609 reviews

June 14, 2018

Great buying experience Dealing with Bill is like putting the icing on top of cake. It was a real pleasure dealing with him. He was very professional from the car purchase an More

by JeremyS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Martien
Jun 22, 2018 -

Criswell Maserati - Alfa Romeo responded

We're thrilled to hear that you had a first class buying experience at our dealership! Our sales staff enjoys the opportunity to show off the great features of our vehicles. Thanks again for choosing Criswell! We hope to be of service to you again in the future.

June 09, 2018

Great Service I took my 2017 Ghibli in for its first service. Anthony was great. He was very knowledgeable and had great customer service. Made the process rea More

by Evmazur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 19, 2018 -

Criswell Maserati - Alfa Romeo responded

We're happy to hear you had such a positive experience with our team! We look forward to seeing you again at your next visit.

June 08, 2018

Friendly and Professional I bought a used Ford that was on the lot. I was treated with respect in a friendly and professional manner. The sale went smoothly allowing me to driv More

by Denny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Criswell Maserati - Alfa Romeo responded

Congratulations on your new vehicle! We appreciate that you took the time to let us know that you found our team to be friendly, professional, and efficient. If you have any further questions, please do not hesitate to reach out to any of our team members.

June 04, 2018

Very professional! I bought my Stelvio from Criswell. Our sales consultant, Danny, responsed to all our questions on time. That made the entire buying process smooth & e More

by dave_st
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Ahn
Jun 08, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for taking the time to post this review. We appreciate your business and your willingness to recommend Criswell to others. Congratulations on your new Stelvio!

June 04, 2018

My 3rd car purchase with this dealership (Karifa!!) Bought used Audi Q5 at this place and this is my third vehicle purchase at this location. Karifa is amazing sales guy and very honest and professional More

by Beastmode21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

Criswell Maserati - Alfa Romeo responded

We hope that you are enjoying your Audi. We appreciate your continued relationship with Criswell and are pleased to hear that Karifa provides you with the highest level of service that keeps you coming back.

May 30, 2018

Karifa is the man for you to come and see your dream happening. He’s so easy to work with that will get you divorce of any other brand to marry Alfa Romeo. Thank you Ka More

by Leo Fuzaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Criswell Maserati - Alfa Romeo responded

We hope that you are enjoying your new car! Thank you for taking the time to let us know how much you enjoyed your interaction with Karifa during the purchasing process.

May 27, 2018

Heaven From the time walked in Karifa was on top of his game . Truly an asset! You are a superstar. My best whishes to you sir ! More

by Sumit Kumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2018 -

Criswell Maserati - Alfa Romeo responded

Sumit, thank you for your kind review; we are happy to pass along your comments to the team here at Criswell Maserati!

May 27, 2018

GREAT EXPERIENCE!! HELPFUL. SINCERE. HONEST. GLAD I MADE THE DECISION TO DRIVE FROM D.C. AND BUY WITH THIS DEALERSHIP!!! IM LOOKING FORWARD TO RETURNING NOT JUST FOR More

by AC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Lewis
May 29, 2018 -

Criswell Maserati - Alfa Romeo responded

It's feedback like this that keeps us motivated! We are pleased that our team made it worth it for you to make the drive from DC. We look forward to seeing you again for all of your sales and service needs (and just to say hi!).

May 24, 2018

Professionalism at its best. No nonsense. Danny was incredibly honest and professional. He provided us with prompt and direct prices that allowed for a decision to be quickly made. His knowled More

by Sweetdsprnt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Ahn
May 30, 2018 -

Criswell Maserati - Alfa Romeo responded

Wonderful! We are so pleased that you took the time to highlight that Danny's hard work and patience made all the difference in your recent purchase with Criswell. We value your business and look forward to working with you again for all of your future sales and service needs.

May 23, 2018

Perseverance and persistence pay I wrote a review upon my purchase (lease actually) in Jan 2018 but somehow it did not get posted... I am an Italian car guy having owned four Maserat More

by FIAT Prima
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Lewis
May 25, 2018 -

Criswell Maserati - Alfa Romeo responded

We're happy you found our staff to be so supportive and patient during your experience here at Criswell Maserati. Congratulations on the new Giulia, we know you will find that it was well worth the wait!

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