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Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
593 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 593 reviews

May 02, 2018

Outstanding Professional Service My experience with buying a car is analogous to a dental visit requiring extraction of four wisdom teeth. I have purchased at least five new cars over More

by MBALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ahn
May 02, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for sharing your story with us! We are thrilled that Danny and the rest of our team were able to defy your negative expectations about car buying. We value your business and appreciate your willingness to recommend Criswell to your friends and family.

May 02, 2018

Easy to use Danny was quick, prepared and comprehensive Very nice work I would recommend Criswell because of their inventory, product knowledge, location, More

by Daddude51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ahn
May 02, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you! We are ecstatic that Danny and the rest of our team could help provide you with an excellent experience served up with an excellent espresso!

April 30, 2018

Karifa is the best! Very impressed with Karifa and the dealership in general. From the very moment we met, he took great care of me and most importantly, did not waste an More

by treyrah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2018 -

Criswell Maserati - Alfa Romeo responded

We are so happy that your research led you to Criswell. Thank you for taking the time to let us know that Karifa was knowledgeable, personable, and that he was able to help you find exactly what you were looking for. We look forward to working with you again for all of your future sales and service needs.

April 30, 2018

Alf Romeo Giulia QV I purchased a Giulia Quadrifoglio, and I was very pleased with the outstanding customer service and professionalism of my sales representative Mr. Dan More

by AhmedQV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Ahn
May 02, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to post this review. We are thrilled that you are happy with both your new car and your experience with Criswell.

May 03, 2018 -

Criswell Maserati - Alfa Romeo responded

Congratulations on your new Giulia! We're happy to hear that you love your car and were pleased with the purchasing experience. We look forward to serving you again in the future for all of your sales and service needs.

April 28, 2018

ver good very good experiences with Danny. He is very suppprtive and very quick for answering questions . I recommend this salesman and dealership to my friend More

by pankaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Ahn
May 01, 2018 -

Criswell Maserati - Alfa Romeo responded

We are thrilled that Danny helped you to have a sales experience worthy of recommending to family and friends. Enjoy your amazing new vehicle!

April 28, 2018

Fantastic experience Danny was knowledgeable, courteous and delivered exactly what we agreed on. He responded to all my questions in a very timely matter. I highly recomm More

by Rinzler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Ahn
May 01, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to post this review. We're so happy that our team could help you to acquire your beautiful new car. We look forward to working with you in the future for all of your sales and service needs.

April 28, 2018

Great Experience I have to say Danny was great, he made the whole experience of buying a new car go so smooth, I live in NJ and would drive there again to buy a car. T More

by Danny748
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ahn
May 01, 2018 -

Criswell Maserati - Alfa Romeo responded

We are very pleased that you had such a wonderful experience purchasing your new vehicle. Enjoy your new vehicle and please do not hesitate to reach out to any of our team members if you have any further questions.

April 28, 2018

Great overall experience Its never been so easy to buy a car. I’d buy more cars if car buying could always be this easy. Very easy to do business with. Everyone was approachab More

by Romeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danny Ahn
May 01, 2018 -

Criswell Maserati - Alfa Romeo responded

We're pleased that our team provided you with a top notch sales experience. Thank you for taking the time to let us know that our Criswell team was approachable, engaging, and knowledgeable!

April 27, 2018

James Tan is a top notch Sales Rep for Criswell I had a first rate experience in buying a car from James Tan at Criswell of Maserati...he was curtious and professional and went way behind my expecta More

by Gmoney
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2018 -

Criswell Maserati - Alfa Romeo responded

We are pleased that you took the time to let us know that your recent purchase experience was first rate! It's wonderful to hear that our entire team made the experience pleasant.

April 27, 2018

Excellent customer service Danny not only had excellent knowledge of the car but also top level customer service skills. He made the whole process very easy and enjoyable. Would More

by Kkim1750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Ahn
May 03, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you for your willingness to recommend our team to your friends and family. We are pleased that our team provided you with an experience that is recommendation worthy. Enjoy your new car and please don't hesitate to reach out to any of our team members if you have any further questions.

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