Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Outstanding Professional Service My experience with buying a car is analogous to a dental visit requiring extraction of four wisdom teeth. I have purchased at least five new cars over My experience with buying a car is analogous to a dental visit requiring extraction of four wisdom teeth. I have purchased at least five new cars over the past forty-five years with all resulting in the same experience. Four years ago I purchased a new car for my wife as a surprise birthday experience which reaffirmed by belief that the car buying process has not changed over this period. This car purchase has allowed me to believe miracles are possible. In preparation for this experience I mentally and emotionally conditioned myself for what was coming. As usual I performed my research in advance and identified the vehicle that provided the best value for my money. Since we already have three working vehicles I felt no urgency to purchase a new car. Having found a car on-line that met my requirements I prepared for the next step of working with a salesman to finalize the purchase process. I was ready to walk away from negotiations the minute I felt any undue pressure, stress or aggressive sales tactics. I was almost disappointed when none of those negative expectations occurred during my first contact with Danny. In fact I had to follow-up with him after I did not receive a response to my initial chat session. I assumed this was a change in sales tactics and prepared myself for a different approach with the same negative results. The sale was confirmed after only two telephone discussions with Danny on a Friday lasting fifteen minutes each or less. The next day I was at the dealership to finalize the purchase and driving the new car home in less than three hours. It took me longer to finalize my loan approval than it took to close the vehicle purchase. It would have taken less time had the financing representative been available and two other people not making purchases the same day. Mr. Danny Ahn is the most professional and knowledgeable car dealer that I have ever worked with. If I'm ever in the market to purchase a new vehicle there is no question that I will be contacting Danny. I will be more than happy to refer friends and family to Danny for their new car purchases. He is GREAT!!! More
Easy to use Danny was quick, prepared and comprehensive Very nice work I would recommend Criswell because of their inventory, product knowledge, location, Danny was quick, prepared and comprehensive Very nice work I would recommend Criswell because of their inventory, product knowledge, location, pricing, And the espresso was excellent More
Karifa is the best! Very impressed with Karifa and the dealership in general. From the very moment we met, he took great care of me and most importantly, did not waste an Very impressed with Karifa and the dealership in general. From the very moment we met, he took great care of me and most importantly, did not waste any time getting me a very good deal. I found Karifa to be extremely personable, knowledgeable and honest. And I did my research and visited other dealers. Needlessly to say, my search ended with Karifa and Criswell Germantown! Criswell has a much better inventory (especially if the Alfa’s I was interested in). I look forward to working with him again in the future. He is highly recommended! More
Alf Romeo Giulia QV I purchased a Giulia Quadrifoglio, and I was very pleased with the outstanding customer service and professionalism of my sales representative Mr. Dan I purchased a Giulia Quadrifoglio, and I was very pleased with the outstanding customer service and professionalism of my sales representative Mr. Danny Ahn, he was a pleasure to work it, and made the entire transaction very easy. Overall, the dealership was nice and the staff were very courteous and professional. I love the car, and very happy with my purchase and the overall experience with the dealership. More
ver good very good experiences with Danny. He is very suppprtive and very quick for answering questions . I recommend this salesman and dealership to my friend very good experiences with Danny. He is very suppprtive and very quick for answering questions . I recommend this salesman and dealership to my friends. Awesome More
Fantastic experience Danny was knowledgeable, courteous and delivered exactly what we agreed on. He responded to all my questions in a very timely matter. I highly recomm Danny was knowledgeable, courteous and delivered exactly what we agreed on. He responded to all my questions in a very timely matter. I highly recommend and would do business again with him in the future. More
Great Experience I have to say Danny was great, he made the whole experience of buying a new car go so smooth, I live in NJ and would drive there again to buy a car. T I have to say Danny was great, he made the whole experience of buying a new car go so smooth, I live in NJ and would drive there again to buy a car. They make you feel comfortable and not pushy at all. I will tell my friends and family about my experience at the dealership so they can go down there and buy a car. Keep up the good work. More
Great overall experience Its never been so easy to buy a car. I’d buy more cars if car buying could always be this easy. Very easy to do business with. Everyone was approachab Its never been so easy to buy a car. I’d buy more cars if car buying could always be this easy. Very easy to do business with. Everyone was approachable, engaging and knowledgeable. Danny was top notch! More
James Tan is a top notch Sales Rep for Criswell I had a first rate experience in buying a car from James Tan at Criswell of Maserati...he was curtious and professional and went way behind my expecta I had a first rate experience in buying a car from James Tan at Criswell of Maserati...he was curtious and professional and went way behind my expectations....all the people I met today were great...made the buying experience wonderfully pleasant. More
Excellent customer service Danny not only had excellent knowledge of the car but also top level customer service skills. He made the whole process very easy and enjoyable. Would Danny not only had excellent knowledge of the car but also top level customer service skills. He made the whole process very easy and enjoyable. Would recommend to anyone looking to purchase an Alfa Romero or Maserati. More